Staff very helpful, checking stock in stockroom for me. Later in the day, when I discovered my granddaughter had already got the sweatshirt I had chosen, we were able to do an exchange for her.
Location
Switch location21 Fore St, TQ9 5DA Totnes, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Friendly service. Organised shop. Easy to browse not overcrowded with stock. Great quality clothing at affordable prices.
Nothing wrong everything was so good . Very good customer service and communication. Helpful lady ready to help with information and sizes. Very willing to support and knowledgeable about the product... See more
Company replied
Very helpful assistant, passed me different sizes to try on in fitting room. Nice fit of clothing. Helpful guidance re fashion(I asked for). Would like to return for another purchase at some point.
Company details
- #5 of 125 best companies in Activewear shop
- #4 of 54 best companies in Bags and luggage shop
- #3 of 83 best companies in Children's clothes shop
- #11 of 623 best companies in Clothing Shop
- #9 of 243 best companies in Men's clothes shop
- #2 of 50 best companies in Sunglasses shop
- #6 of 257 best companies in Ladies' clothes shop
Written by the company
Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.
Contact info
21 Fore St, TQ9 5DA, Totnes, United Kingdom
4.7
Excellent
71 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly service
Friendly service. Organised shop. Easy to browse not overcrowded with stock. Great quality clothing at affordable prices.
5 May 2026
Staff very helpful
Staff very helpful, checking stock in stockroom for me.
Later in the day, when I discovered my granddaughter had already got the sweatshirt I had chosen, we were able to do an exchange for her.
5 May 2026
Very good service for somebody of a…
Very good service for somebody of a mature age it was nice that they could see me as a person that can wear anything as I like the make ?
27 April 2026
Another great shopping experience at Saltrock.
I always get good service from Saltrock in Totnes, the staff are all friendly, professional and very helpful.
The quality of Saltrock products is very high, but not silly money, it is my go to shop for sweatshirts and tees, although I generally end up buying something else as well when I go into the shop.
13 April 2026
Love this hoodie
Love this hoodie, very comfy and warm. Perfect colour for me too. Price was great and staff were very friendly.
26 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Nothing wrong everything was so good
Nothing wrong everything was so good . Very good customer service and communication. Helpful lady ready to help with information and sizes. Very willing to support and knowledgeable about the products in store.
Pleased and smart.
8 February 2026
Reply from Saltrock Clothing - Totnes
We're happy to hear that you had such a positive experience! It's great to know that you found our customer service and product knowledge helpful. Thank you for your feedback; we appreciate it!
Thanks, Saltrock
Awesome staff and great deals im in…
Awesome staff and great deals im in there every payday
21 December 2025
Helpful member of staff
Helpful member of staff, friendly and welcoming at Totnes shop
12 November 2025
Clothes delivered promptly and we're…
Clothes delivered promptly and we're good quality
2 November 2025
The staff in Totnes are brilliant
The staff in Totnes are brilliant! Welcoming and cheerful, no pushiness and on hand to help if needed. I buy a lot from Saltrock there's always something I like.
Many thanks!
14 October 2025
Very helpful staff.
6 September 2025
I have never bought anything on line…
I have never bought anything on line and the assistant
was so helpful an did it all for me in store.
Totnes Store Devon
22 August 2025
Purchased one item the wrong size
Purchased one item the wrong size, changed without any fuss, good quality clothes.
30 August 2025
Staff very pleasant &helpful
29 August 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.