Saltrock Clothing - Whitstable Reviews 126

TrustScore 5 out of 5

4.8

57 High St, CT5 1AP Whitstable, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were on a day trip from London to enjoy a beach day when we popped into this shop. Such great customer service from both ladies, the choice of clothes and the reduction on a few gorgeous items mea... See more

Rated 5 out of 5 stars

Great quality, stylish clothing. Bought a long sleeved T-shirt for myself - I have many of these and they are always great. Also purchased a shirt as a gift for a 21 yr old relative. He was very impr... See more

Rated 5 out of 5 stars

I've never been a person interested in 'brands' but a few years ago while on holiday in Looe, I needed some warmer clothes (dressed for summer, and there was a cold snap!). Got some clothes in Saltr... See more

Rated 5 out of 5 stars

Very helpful staff , excellent service, and nice choice of clothing for all ages ! We will be returning to this store again I’m sure , And Yes we have returned a week later Thankyou,,. we managed... See more


Company details

  1. #5 of 125 best companies in Activewear shop
  2. #4 of 55 best companies in Bags and luggage shop
  3. #3 of 82 best companies in Children's clothes shop
  4. #9 of 618 best companies in Clothing Shop
  5. #8 of 242 best companies in Men's clothes shop
  6. #3 of 51 best companies in Sunglasses shop
  7. #4 of 258 best companies in Ladies' clothes shop

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.


Contact info

  • 57 High St, CT5 1AP, Whitstable, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

Lovely store, great atmosphere.

I recently shopped in the Whitstable branch of Salt Rock, the staff are all so friendly in there & happy to help with sizing & any advice. Lovely store well laid out & good choice of stock & designs. Very happy with my purchase. 😊

11 January 2024
Rated 5 out of 5 stars

Excellent and will continue to visit the store, and purchase Saltrock clothing.

I've never been a person interested in 'brands' but a few years ago while on holiday in Looe, I needed some warmer clothes (dressed for summer, and there was a cold snap!). Got some clothes in Saltrock and they were well priced and good quality. Ever since then I've returned to Saltrock to buy clothes regularly.

This time I went to the Whistable store (closest to where I live). The person in the shop was super friendly, helpful and 'hands off' when browsing. Excellent and will continue to visit the store, and purchase Saltrock clothing. The style for the cost vs quality is spot on for me and will continue to recommend them.

28 December 2023
Rated 5 out of 5 stars

Cheerful

Cheery, helpful Whitstable staff. Always so friendly and helpful in there 🙂

26 November 2023
Rated 1 out of 5 stars

I bought a scarf and just after a few…

I bought a scarf and just after a few hours later the material of the scarf started to appear big pellets. It was a big disappointment that scarf lost its normal exterior immediately after the purchase.

20 November 2023
Saltrock Clothing - Whitstable logo

Reply from Saltrock Clothing - Whitstable

Hi
We are sorry that there is a problem with the item you received.
Please use our free returns to send it back to us for refund or replacement.
Best regards
Phoebe

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