saltyshreds.com.au Reviews 54

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their amazing designs, styles, and excellent quality, often highlighting the comfort and perfect fit. Many consumers appreciate the versatility of the clothing, suitable for various family members, and frequently mention the beautiful colors and unique styles. The website is also noted for being colorful and engaging, making the browsing experience enjoyable. However, some customers were dissatisfied with the delivery service, reporting slow dispatch and extended shipping times. A few reviewers also experienced issues with product quality upon arrival, such as stains or small holes, and felt that the items were not accurately described, particularly regarding material composition. There were also occasional mentions of unhelpful or rude staff interactions when addressing these concerns.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the beautiful quality, unique designs,... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful, well-designed, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced super quick... See more

Staff

Clients share ambiguous opinions on staff. Many reviewers praise the staff, highlighting their personal... See more

Website

Consumers find the website experience to be ambiguous. Some reviewers praise the website as "fab" and... See more

Based on these reviews

Rated 5 out of 5 stars

Salty Shreds has amazing designs, styles and fabrics for all the family. I can buy products that suit us all-from Grandma, to my adult kids, to the grandkids. My buying online experience was easy. My... See more

Company replied

Rated 5 out of 5 stars

I recently bought some cords and a jumper from Salty Shreds, and I absolutely love them! The quality and fit are perfect — super comfy and stylish. Ash and her family were amazing to deal with. Their... See more

Rated 5 out of 5 stars

My measurements matched fairly exactly size M and they were a perfect fit. So impressed with the quality I hopped online again and bought a few more things for Christmas.

Company replied

Rated 5 out of 5 stars

My experiences with Salty Sheeds have been wonderful! I live in North Carolina USA and have had items shipped to me here as well as To my daughter and grandson , who live in Canada! The transactions... See more

Company replied


Company details

  1. Swimwear shop
  2. Beach Clothing Shop
  3. Children's clothes shop
  4. Clothing Shop
  5. Underwear shop
  6. Ladies' clothes shop

Written by the company

"Australia's #1 Surf , skate , lifestyle brand providing Balance boards, Clothing, swimwear & accessories, for Babies + Kids + Adults . Family owned and operated , designed by surfers for surfers. Salty shreds was founded in 2018, by a first time surfing Mum of a 6 month old girl, who struggled to find any baby clothing that suited her surf skate lifestyle. Fast forward, 5 years, 2 more births, resulting in now 3 little surfer girls & baby #4 on the way, Salty Shreds is now a worldwide , well known label for the whole family, known for it's high quality, unique slogans & rad designs , inspired by surf , skate culture. Our slogan is simple - Not just a brand, but a lifestyle."


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

54 reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

SALTY SHREDS

The little & bigger clothes are gorgeous.
I’m buying for a baby winter & summer.
The little suits from Salty Shreds for summer, are so colourful.
It can be worn running around home or the beach.
LOVE LOVE LOVE

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Quality Cool Clothing

Beautiful Quality Cool Clothing! I love everything i've bought from Salty Shreds, great quality fabric and affordable and wash and wear really well. Thank you! from Tweed Heads NSW
Just bought some cord shorts for my daughter in-law she loved them! I got myself shorts and a tee! love love love as always

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Grow suits beanie and baggy shorts…

Order was delivered promptly clothes were amazing very well designed and well made. My daughter loves baggy clothes on her kids and I’m sure she’ll love these baggy grow suits and beanie for her yet to arrive new daughter.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Comfiest pants ever!!!

The most comfortable pants I’ve ever worn!! I’m not your ‘typical’ surfy chick in terms of body shape or age!! Really happy with the items I’ve bought so far and will be back for more! The persona touch and friendly communication are so refreshing. Thank you!!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought it for my granddaughter on the…

I bought it for my granddaughter on the Gold Coast. I’m currently in Sydney and haven’t actually seen it. I saw it liked it online and sent it to them. My daughter loved it. She said that it was a beautiful material. It looks so cute. Then she went through the catalogue and she never heard of you guys before and she she was just like wow so you’re certainly gonna get a lot more business out of our family. Everybody. Take care.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware! Read the care labels! I was sent items made from synthetic materials, that were advertised online as 100% cotton or linen. When I contacted this business they were extremely rude, and dismissive. They have refused to provide a lawful solution, I’ve had to report to consumer protection to have my issues resolved. They also openly told me that sometimes their manufacturer miss-labels garments. Read your labels and don’t let them bully you, as this whole process reeked of dodgy business conduct.

Update to seller reply:

Several claims in the seller’s response are factually incorrect.

The statement that I “refuse to return the items” is false. I have repeatedly offered to return all items and they remain packaged and ready for return. This business has refused to provide a reply-paid return label and refused to refund the original shipping costs, despite the items being not as described. Under Australian Consumer Law, return postage and initial shipping are not the consumer’s responsibility in this situation.

The claim that the website “stated everything clearly” is also false. These items were advertised as “brand new, just never made it to the shelves,” and not as imperfect or defective goods. They were also advertised as being made from 100% natural fibres. The garments received were cotton/spandex and cotton/viscose, as confirmed by the care labels. Discounted pricing or clearance status does not excuse inaccurate product descriptions under ACL.
The ringer tee referenced is still advertised online as 100% organic cotton, despite the care label stating otherwise, even after this discrepancy was brought to the business’s attention weeks ago, which is misleading to consumers.

Regarding the chargeback: after reviewing consumer protection information, I provided my bank with the relevant documentation. Any action taken was determined by the bank after reviewing that information.

I am particularly concerned by the threat that my personal details may be “publicly displayed.” Any attempt to publish or share a customer’s personal information would be wholly inappropriate and unlawful. This is consistent with the manipulative and bullying conduct I have experienced from this business during my dealings with them.

The seller simultaneously claims financial hardship over this matter while also suggesting I purchase discounted items because I “can’t often afford” full-priced goods. This contradiction is inappropriate and has no bearing on the fact that the items were not accurately described.
Throughout this process, I experienced gaslighting, dismissive and unprofessional communication, which is why I am leaving this review.

29 November 2025
Unprompted review
saltyshreds.com.au logo

Reply from saltyshreds.com.au

Hey Alana, as you know, you spent a small amount of money on some heavily discounted “ bin here” and seconds items. These are items that are less than perfect and not actually meant for full retail sale. For numerous reasons businesses offer these up for customers that can’t often afford full retail priced items or don’t simply care about the insignificant details that may not be classed as perfect . Your items state everything clear on the website, except for the one beautifully made organic cotton T-shirt which has 2% spandex - being 98% organic cotton , and not full 100% . Ringer tees like this need this stretch to actually be able to be worn as a muscle shirt . You have used this small tiny error to create a very very large esculated claim . The sad thing is, you have actually been granted a refund for this item , but refuse to send the item back to us. You then have lodged a chargeback for your whole order and been granted your money back under false claims , which as we all know, deducts the money from our accounts, charged us fees and you are left with the goods and the money. ( as seen on a current affair) . None of what you have done is at all fair to any business and I feel for businesses that all go through issues like this , especially around the holiday season. So you have the goods, you have the funds back and almost daily you repeatedly bombard us with harassing emails and updates to your review. It seems this isn’t the first time you have done this and it’s scary to think how many other businesses you have scammed out there. Please know that for any chargebacks that are fraudulently placed like this , we do publicly display these to protect ourselves and other fellow Aussie businesses for going through the same, and avoiding this constant scam we all deal with . 🤙🏼 I encourage anyone who has had similar issues to reach out to myself personally, and we will discuss and provide details on the matter and the relevant south Australian associated in this scam .

Rated 4 out of 5 stars

The clothes are simply gorgeous

The clothes are simply gorgeous. However the sizing is a little small. I’m a large in most brands and have found the XL pants to be more of a medium. Along with the L skirt and top I purchased. Love the clothes still. Simply gorgeous. Had many compliments on my new jumper 👌

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Purchased a few items for my little Grandson for Xmas and I am very impressed with the quality, I definitely think these will last a few hand me downs.
Excellent customer service via email correspondence and considering I bought at the busiest time of year, the delivery time was great.

31 December 2025
Unprompted review

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