“I’ve been using this service for years to keep in touch with my friends and family. This company has always made that possible for me. I definitely recommend it, especially if you have family in othe... See more
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Recharge in seconds and seamless use. I couldn't ask for better. It saves me a trip to the store to get the physical cards, which means a lot to me during this pandemic period, since the least I go ou... See more
How to say 🤔 ..... i have been outside for years, it has always been a hassle to send credit to my parents, brother and sisters phone. One day, I said to myself, I'm going to go see on Google, I wrot... See more
I hadn’t used Salut Haiti in ages, prior to using it yesterday. I have noticed some minor changes, which improve the site way of using it. I promise to keeping my thoughts to myself.
Company details
About SalutHaiti.com
Written by the company
Founded in 2008, SalutHaiti.com is a website dedicated to help Haitian people living abroad keep a close relationship with their loved ones back home in Haiti. The services SalutHaiti.com offers range from voice credit to mobile recharges.
For more info, visit:
Written by the company
- 24/7 Customer Service
Send credit to Haiti mobiles in 3 easy steps
SalutHaiti - official top-notch service
Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join SalutHaiti.com and top up now!
- Trustworthy & secure
- Fabulously easy to use
- 10+ years of excellence
- 24/7 Customer Support
- Instant recharge on the go
- Mobile credit at your fingertips
Contact info
4780 Ashford Dunwoody Rd, Suite A 236, 30338, Atlanta GA, United States
- +1 678 528 0398
- customerservice@saluthaiti.com
- saluthaiti.com
4.6
Excellent
617 reviews
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The best ever
The best ever. I’m glad I made that decision I’ve made so far. I saved so much.
24 August 2024
Safe a fast
I've done several transfer with SalutHaiti so far everything is so good no delays no issues I love the experience I'm having with them.
17 July 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not even 5 minutes after I made a…
Not even 5 minutes after I made a mistake i reported it and you told me it was too late that was a shame
29 June 2024
Reply from SalutHaiti.com
Hi Chavannes,
Thank you for reaching out. We are sorry for the unpleasant situation, but your order was successfully processed and the credit has been added to the phone number you chose.
Please note that once you complete payment on the website, the credit is sent immediately to the number chosen and it cannot be retrieved, so always double-check the number on the checkout page before proceeding with payment.
You can also find this on our website, under Terms & Conditions: "SalutHaiti.com is not responsible and will not offer any refunds for any loss you may incur in case of mistyping the recipient's phone number, choosing the incorrect operator or entering incorrect information."
We appreciate your understanding.
SalutHaiti Team
No rewards at all even after a lot of…
No rewards at all even after a lot of transactions
6 June 2024
Reply from SalutHaiti.com
Hi Olivier,
Thank you for reaching out! We don't call them "rewards", but there are several ways that can get free credit:
-Thank You points for your purchases. You've managed to collect 667.02 at this point, which means that when you reach 1000 you can convert them yourself into $10 Voice Credit for your free calls.
-Thank You points when you recommend the service to your friends. Go to My Information tab, Thank You points section on the right, and send invites to your friends with your referral code. When 2 of them place their first order you automatically get 1000 Thank You points worth $10 Voice Credit.
-Subscribe to get offers by email. Log in and look for the orange button "Get Offers" down the homepage of the website. Tap that and follow the next easy step. We have constant bonuses and discounts for you.
Hope that helps! If you need our help with any of the above, please don't hesitate to get in touch with our Customer Support agents, available 24/7.
Your SalutHaiti team
Your are the best
16 February 2024
Reply from SalutHaiti.com
Hello,
We really appreciate you bringing this to our attention. We would like to investigate your complaint. Please share your contact details with us at https://saluthaiti.com/contact (phone numbers in Company Info) so that our Customer Support agents can check what happened.
Keep in touch!
SalutHaiti
They are fast and productive.
16 January 2024
The services are great
18 December 2023
It is easy to navigate into the site to…
It is easy to navigate into the site to find products that suited my needs.
24 November 2023
It is so easy and very fast the service
14 November 2023
I recharge my phone for 5 dollars..
I recharge my phone for 5 dollars... and I never received the order
26 October 2023
Reply from SalutHaiti.com
Hi Nossirel,
Thank you for letting us know! Digicel Prepaid Credit Haiti has confirmed that your order for a mobile recharge has been successfully processed and the credit has been added to the phone number you chose.
They also provided the reference number as proof that the full & correct amount was added to the beneficiary's number.
Mobile Recharge credit is normally received immediately after a successful purchase. However, on rare occasions, if the mobile operator of the prepaid number you selected to recharge is experiencing delays, then the Mobile Recharge could take up to 12 hours.
Note that the operator will not always send an SMS to the recipient to advise of the top up and so if, after 12 hours the Mobile Recharge has not been received, then the recipient should get in touch directly with the mobile operator directly to confirm their balance.
The contact details for Digicel Prepaid Credit Haiti can be found on the invoice we emailed to you or in the "Order" section of your online account which you can see by clicking on
https://www.SalutHaiti.com/account/activity.
Great day ahead!
SalutHaiti.com
I sent it to a wrong number twice & you…
I sent it to a wrong number twice & you guys don’t credit or refund even if there’s a mistake
10 October 2023
Reply from SalutHaiti.com
Hi Saskia,
It is indeed frustrating to lose money due to a wrong phone number entered in the online form. In such cases we can cancel an order only if the order hasn't been processed and sent on to the local operator. Once the money gets on a phone number that exists, be it the wrong one, the credit cannot be withdrawn. It's a general policy, not our own decision. Please always double check any data entered to avoid such situations!
Thank you for your understanding!
Very fast and easy to recharge
3 October 2023
affordable price
affordable price, reliable services.....mom is always happy when I charge her cell phone 🤩🤩🤩
11 September 2023
I made a mistake while I was trying to…
I made a mistake while I was trying to top up a phone number in Haiti. They didn't want to refund me as a courtesy as a longtime customer. They don't have a phone number, you can only contact by email.
11 September 2023
Unprompted review
Reply from SalutHaiti.com
Hi Harry,
We're sorry for the situation, It is indeed frustrating to lose money due to a wrong phone number entered in the online form. In such cases we could have canceled your order IF the order hadn't been processed and sent on to the local operator. Once the money gets on a phone number that exists, be it the wrong one, the credit cannot be withdrawn. It's a general policy, not our own decision. Please always double check any data entered to avoid such situations!
Thank you for your understanding!
Nothing wrong to say about this company…
Nothing wrong to say about this company you guys are doing a great job
5 August 2023
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