Update: 12/11/2025 I have been emaling with brian and I have been informed that i will be supplied a full refund. It took longer since they seemed to closed on the weekends, but they did refund m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service is relatively non existent. After posting to the AI chat bot who could not answer my questions lead to nothing more than an email saying it would be passed to a live person, I paid... See more
Company replied
The support staff at Samcart was nothing short of amazing, going above and beyond to listen to my concerns and always more than willing to solve my issues. Truly top notch!
Company replied
It’s good. I’m not techie. I work on building samcart out after hours and weekends and they aren’t open. Nor is samcart chat. No biggie. So I use ChatGPT screenshots and questions back and forth to he... See more
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Company details
Written by the company
Your idea → AI builds it → You sell it. SamCart is the AI-powered eCommerce platform where AI writes your sales pages, designs your products, and generates your content, so you can launch faster and sell more without doing all the work yourself. Over 75,000 businesses have used SamCart to process more than $6 billion in sales. Whether you're launching your first digital product or scaling to eight figures, SamCart's high-converting checkout, 1-click upsells, and built-in revenue recovery tools help you make more from every customer. Stop juggling six different tools. Let AI do the work. Get a free trial to SamCart today, ...
Contact info
3200 Gracie Kiltz Lane, Ste 400, 78758, Austin, United States
- samcart.com
3.7
Average
353 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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SamCart is a great company and software
SamCart is a great company, great software, great support, and great training to get you results.
17 December 2024
Reply from SamCart
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
The platform is the unquestioned leader…
The platform is the unquestioned leader in this space and the team remains ahead of the curve. Mentorship offerings are fulfilled at high-value. Exceeded expectations.
18 December 2024
Unprompted review
Reply from SamCart
Thank you so much for your kind words Joe! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
Samcart is fantastic
Samcart is fantastic! I teach meditation online and this service has been an absolute game changer! They have so many tools that help you sell and their customer service is the best I've experienced in awhile - knowledgeable, kind and educates you on ways to bring more revenue into your business!
18 December 2024
Unprompted review
Reply from SamCart
Thank you so much for your kind words Liza! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
SamCart is a solid platform for online…
SamCart is a solid platform for online sellers who prioritize simplicity and conversion optimization. Its upsell capabilities and design make it an excellent tool for businesses aiming to scale. However, addressing its pricing structure and customization limitations could make it more appealing to a wider audience.
16 December 2024
Reply from SamCart
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. Could you please contact us directly at support@samcart.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request as we would love to better understand how we can improve our product to better serve you and future entrepreneurs!
Not for experienced business owners + hidden fees alert!
This is not for experienced business owners, and I only discovered hidden fees when I wanted to cancel my account! I literally signed up and took a look at the endless videos saying the same stuff all over again. It is very much for beginners, and they keep talking about other people's experiences. I figured within 5 minutes, I would not learn anything and decided to cancel. Only THEN do I see I signed up for an annual subscription. What a scam! Luckily, I caught this early and stopped the subscription. Also, the number of emails and texts I received after signing up was too much. I never signed up to receive notifications by text, and I had to block the number. Not a business model I'd like to work with.
15 December 2024
Unprompted review
Reply from SamCart
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@samcart.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
SCAMMER ALERT
SCAMMER ALERT
They have just tried to take hundreds out of my bank account . It looks like I paid £21 a year ago to view the services following a instagram advert . I did not sign a year up to a
subscription and have received zero services .
I have contacted my bank , luckily I did not have the funds to pay this.
Avoid at all costs . I hate these sorts of sites that hide charges , and don’t send reminders etc to allow you to cancel.
13 December 2024
Unprompted review
not worth the money - systeme.io is much better value
So I paid $349 for a YEAR - I have ONE digital item to sell but have 3 different packages to this one item and Samcart can't do that - I was informed by support that I would have to upgrade to the $159 a MONTH to be able to get this facility but as a gesture they would add on the section I needed to be able to do it. I spent the whole weekend trying to implement this and the person who said they would give it to me was not available until after the weekend so I paid a Samcart expert to take a look to be told its not doable. they said to use Systeme.io and its free for what I need. The support person then came back to me after 3 days and said 'oh sorry, my bad, I can't give you that function and you have to upgrade. So the $349 a YEAR to $159 a MONTH. No refund - they basically said - TOUGH!!! Well tough for Samcart as I won't be recommending to anyone and will tell anyone not to use it and use Systeme.io instead - they also have 24hr support and a much better ethos with their system.
11 December 2024
Unprompted review
Reply from SamCart
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@samcart.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Excellent features and support
Above all, my latest interaction with the support team cemented SamCart as an exceptional service.
I also love how it facilitates subscriptions across multiple payment processors, including Stripe and PayPal.
11 December 2024
Unprompted review
Reply from SamCart
Thank you so much for your kind words William! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
You need to have phone support
You need to have phone support. Speaking to a live person cuts down wasting time trying to figure something out that can be solved in one minute by speaking to a real person.
11 December 2024
Reply from SamCart
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@samcart.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would love to better understand how we can improve our product to better serve you and future entrepreneurs.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
scammed me twice.
scammed me twice.
bought their 10$ courrses 2 years ago and now they’ce charged me 200$ twice for esch year. Last year they told me they sent me a warning which isnt true and I cant even access my account after resetting the password 2 times.
This year, after contacting them last year for complete concellation, THEY DID IT AGAIN. They’re complete scammers. Be aware
2 December 2024
Unprompted review
They will treat you like a dollar bill
They will treat you like a dollar bill, not a valued customer
UPDATE:
I left a 1 Star originally and just changed it to 4 Star. Originally, I signed up for their trial and never used the program, forgot to cancel and got charged. I asked for a refund since I didn't use it and they denied the refund. I posted the review and their response suggested I reach out again. I did, and they made an exception and refunded me. I appreciate this a lot, and I don't think people should need to go through all this to get a refund in this situation so changing to a 4 star.
28 November 2024
Unprompted review
Reply from SamCart
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@samcart.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
I cancelled Samcart and now they have…
I cancelled Samcart and now they have charged me another year of the platform. Good money after bad!
4 November 2024
Unprompted review
Reply from SamCart
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@samcart.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
This is a great online sales system!
Although it took a bit to learn the interface, the platform is pretty intuitive and a very good way for even a newby to to get their salespage & products on line.
14 November 2024
Reply from SamCart
Thank you so much for your kind words Ken! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
Everything went as expected
Everything went as expected, except the generic confirmation sent to the buyer did not have a one-click link back to where they came from, or the home page. That is something I would suggest might be added.
18 November 2024
Reply from SamCart
Thank you so much for your kind words and feedback Jonathan! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
Easy to create
11 November 2024
Reply from SamCart
Thank you so much for your kind words Maria! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
Reply from SamCart
Thank you so much for your kind words Laura! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
Samcart is super simple to use
Simple user experience. Love what you guys to teach how to sell and use your platform as well. Can always tell when someone is using Samcart because the experience is always great.
8 November 2024
Reply from SamCart
Thank you so much for your kind words Drew! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
10/10 Checkout Platform
Great support, very proactive team. It was the best platform on the market for our specific needs, and they have gone above and beyond to help us get setup.
6 November 2024
Reply from SamCart
Thank you so much for your kind words Mason! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
Scammer and Shit Company
Scammer and Shit Company, Totally ridiculous Terms of Refund policy, unrecognized and unauthorized charges, are showing without any reminder. Does Samcart not track user activity? They didn't send any reminders due to your unethical policy and lack of honesty and transparency. I lost $349 for an annual subscription without any refund policy. If paid by mistake, then the money was gone.
7 November 2024
Unprompted review
Reply from SamCart
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@samcart.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
SamCart is everything you need to sell…
SamCart is everything you need to sell online as a digital creator. High converting sales pages and course delivery software, all-in-one. Plus their support team and ongoing coaching through Creator-U is incredible. They really set you up for success! Excited to get my business to a point where I can upgrade my plan to get all their bells and whistles, but even on the cheapest plan, it's a robust system and easy to use.
4 November 2024
Reply from SamCart
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
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