I have purchased two orders from Samos and the products are fabulous. They look great and are hard wearing. My last order came with a damaged product. Communications with customer service were quick a... See more
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Minimalistic jewelry designed for fearless wanderers. Discover 150+ versatile rope / stone/ leather bracelets ready to follow you in your daily adventure.
Contact info
France
- samosjewelry.com
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Great communication
Great communication, great bracelet. I measured with string, and thought i was 19.5cm, but i hadn’t factored in the girth/width of the bracelet- so I was actually 21.5cm. Worth thinking about this when you order. All fixed and great.
Second to none- excellent service!
I cannot express how impressed I am with Samos Jewellers. Their service and correspondence is second to none and they are extremely helpful and true to their product guarantee terms. The leather bracelet I purchased for.my partner is made to a high standard. very good quality, looks amazing and when it was not the correct fit it was absolutely no problem at all for this problem to be resolved. Needless to say he was delighted. A very fair and trustworthy company whom I would have no hesitation in recommending to others. Thank you Samos Jewellery for a hassle free online shopping experience.
Great service
Really great product complimented by excellent customer service
Quality
Quality product with great customer service. Would recommend to anyone. Thank you Samos. Pete
First Time Buyer
I have only bought the one bracelet so far but the experience has been first class. I am sure that my husband will be delighted with his gift 🎁 on Christmas Day! 🎅🏼
Impressive Customer Service
Throughly impressed with Samos customer service. They have gone above and beyond with their communications and have resolved my issues for total satisfaction. Julia was my main contact and was outstanding. Highly recommend this company.
Great product, great experience
I have only bought the one bracelet so far but the experience has been first class. I ordered the wrong size but the returns experience has probably been the best I have ever had. And I also got very complementary comments from my 2 daughters so top notch on all aspects!
Samos customer service is impeccable
Samos customer service is impeccable. I sent an email about an item being too large and wanted to work through exchange options, which they quickly responded to and were very advantageous as a customer. I would buy from them again!
Excellent SAMOS
I have ordered from Samos a few times now and find their products exactly as they are advertised, the service is prompt and the after service exemplary.
Great product and even better customer support
I got my order and was so sad...I loved the materials and wanted to start wearing them immediately, but unfortunately, I bought the wrong size.
I reached out, and the support team got back to me quickly and took care of me fully. You wont regret your purchase, but be sure to read the sizing guide carefully unlike me haha.
Great products and brilliant customer…
Great products and brilliant customer service, helped sort replacements for correct sizing and speedy too. Husbands very happy with presents!
Great Company!
Great Company!
Quick to respond, great products. Overall great experience.
Awesome Product
Customer Service was great. Website was easy to use. Product is really unique and slick to wear. Overall great company.
Low quality
Low quality. 3 bracelets, 2 have deteriorate, look bad, paint chipped off etc. 3rd clasp is broken, completely useless.
AMAZING COMPANY
Amazing customer service. I ordered the wrong size and Samos responded to my request for a refund with an even better deal. Offered to give me another one for a huge discount and responded to my emails promptly throughout the whole situation! Legit and amazing company!
Great service all around!
Great service all around. Quick Shipping, and issue resolution was handled quickly and efficiently! I unfortunately ordered the wrong size and they were so helpful to handle an exchange and resolve my issues! Will for certain purchase again.
Great service and products!
Fast to respond when we ordered the wrong size by accident. Will be returning for sure for more jewellery in the future!
Great customer service
Product was great but developed a fault after a couple of weeks. Samos sent a replacement straight away - great customer service!
Amazing Customer Service & Excellent Quality
I bought 1 of amazing pieces of SAMOS since last 6 months, it is very good and has a high quality and I use it all day while working and spending time with my friends.
Afterwards I purchased 3 similar to the previous one with different colors but there is an issue regarding shipping, I contacted Julia from SAMOS and she responded kindly and in a fast way with a reshipment for my 3 pieces.
I have no words to describe the company and the customer service specifically.
I'd certainly recommend SAMOS's products to anyone.
Wow 🤩
AVOID THIS COMPANY
AVOID THIS COMPANY! Although the jewellery is ok, their customer service is awful. When I returned my items they requested Royal Mail to hold my package, they only accepted my delivery when I questioned why they had done this! I have now been WAITING FOR MY REFUND FOR OVER A MONTH. I have had to escalate this to PayPal and am waiting for Samos to their email. I am not holding out much hope for my refund!!!
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