I've had several items "processing" since May 6th, it's June 24th! I deleted my account and said my goodbyes, friends and family hyped it up so much, but over a month for a free sample is horrible.... See more
Company replied
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See what reviewers are saying
I love getting the boxes of samples. As a single mother I don't often buy myself anything. With Sampler, it's like getting little gifts each time a box arrives! It allows me to trial items I normally... See more
Sampler offers a wide variety of new product samples & qualifying for samples occurs more often than other sampling sites. It's nice to actually be offered samples to try at home & review now. Very h... See more
So it did take like months and months AND months lol for me to receive my samples but when I finally did get them I received 3 small items like just enough to test for about a week each and 2 out of t... See more
Company replied
Company details
Written by the company
Sampler helps you discover new products so you can try before you buy! Our platform matches you with product samples based on your interests and sends them direct to your home, all for free. No credit card, no commitment, no fees, no spam.
Contact info
216-250 University Avenue, M5H 3E5, Toronto, Canada
- sampler.io
3.8
Great
374 reviews
Hasn’t replied to negative reviews
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Definitely recommend trying it out!
Sampler is the best place to get free products. I love reviewing products and it's nice because then I don't have to buy a full product and then it not be as good as everyone says. It's nice to get free samples. I would love to keep reviewing.
15 December 2023
Unprompted review
Reply from Sampler
Hi Shelby,
We love being able to try before we buy too and are so glad to hear you love this part of Sampler :) We want to help you spend your money on products you know you'll love! If you're not already, be sure to subscribe to our emails (under your profile subscriptions) for access to exclusive programs. Thanks for being part of our community!
I haven't received anything and I still…
I haven't received anything and I still don't have much time! and it’s very annoying to demand feedback after a couple of days of registration
8 February 2024
Unprompted review
Reply from Sampler
Hi Tanya,
We're sorry to hear your samples are taking longer than expected! We are experiencing delays on certain orders and apologize for the inconvenience. If you reach out to support@sampler.io, we'd be happy to look into your order further.
I was supposed to get two sample boxes…got nothing
I was supposed to get two sample boxes already and haven't received anything. Not one box to date.
Update: Thanks for the replay, but I don't have time to reach out to track down samples that were ordered in November and January.
4 February 2024
Unprompted review
Reply from Sampler
Hi Christina,
We're so sorry to hear your samples are taking longer to arrive than expected! Please reach out to support@sampler.io and we'd be happy to look into your order for you. Thanks!
Great 👍
So it did take like months and months AND months lol for me to receive my samples but when I finally did get them I received 3 small items like just enough to test for about a week each and 2 out of the 3 items I LIVE and have already subscribed to receive both items every 2 weeks and as far as the third item so far so good it's an anti wrinkle cream though so testing it and will decide at end of testing it out when I run out whether or not I want to switch from what I use now to this new one. I 🙏 they send me another sampler soon!!! But hey, who knows? But once tou DO get your sample box in the mail from them it's pretty awesome and great products. 👍
17 January 2024
Unprompted review
Reply from Sampler
Hi Victoria,
Thank you so much for your review & feedback! We had been experiencing delays on select orders, but we really appreciate your understanding and are so thrilled to hear your samples were well worth the wait 😍 Sounds like you've discovered many new faves! Thanks for being part of our community!
Loved all the samples
Loved all the samples! The sun chips were delicious and the eye cream is fantastic! So smooth! And not oily at all! 10 out of 10
29 January 2024
Unprompted review
Reply from Sampler
Hi Dusty,
Thanks for leaving us a glowing review! We're thrilled to hear that you loved all the samples you received and have discovered some new favorites. We can't wait to see what you match with next! Happy sampling!
I did not recieve
24 January 2024
Unprompted review
Reply from Sampler
Hi! We are so sorry to hear that you didn't receive your Sampler box, we know how disappointing that must have been. If you can please reach out to support@sampler.io, we can look into your order and better assist you. Thank you!
Took about 3.5 months to get my…
Took about 3.5 months to get my "sample". It was an empty box, with a coupon that was expired by the time I got it. Idk why the post office even brought the trash to my house.
17 January 2024
Unprompted review
Reply from Sampler
Hi Gam,
We're so sorry to hear your box didn't arrive as expected, we sincerely apologize as that is not the Sampler standard and we know how disappointing that is. We are working with our partners to ensure this doesn't happen again! If you'd like, please reach out to support@sampler.io so we can look into your order further.
Sampler offers sample products to everyone.
Sampler offers a wide variety of new product samples & qualifying for samples occurs more often than other sampling sites. It's nice to actually be offered samples to try at home & review now. Very happy with Sampler.
9 September 2023
No Catch Sample Site!
Enjoy the samples wish they e-mailed more when opportunities arise.
5 October 2023
Products take a really long time to…
Products take a really long time to arrive. Do not always receive all samples.
4 October 2023
Reply from Sampler
Hi Mich,
We want to ensure you're always receiving all of your samples in a timely manner! We're working with our delivery partners to ensure this doesn't happen in the future. If you reach out to support@sampler.io, we can look into your order. Thank you!
I have received some nice offers
13 September 2023
Some stuff is good and I enjoy sampling…
Some stuff is good and I enjoy sampling others are kinda meh and I get confused as to how they are even offered to me. Plus I hate the online ones especially when I’m already subscribed like the hello fresh
1 October 2023
Reply from Sampler
Hi Melissa,
We personalize your offers based on the questionnaire responses you provide so they align with your unique tastes :) We appreciate your feedback on the way you are matched! We hope you match with samples you love soon!
I love Sampler!!
I love Sampler!!! It gives me the opportunity to try products I haven't tried before. I've enjoyed so many of the samples I've received and can't wait to see what's next.
9 September 2023
Reply from Sampler
Hi Daysia,
We know how disappointing it can be to not match with samples, we're sorry to hear you've experienced this! You're matched with offers based on your questionnaire responses so we may not have had samples that are a good fit or we've run out (they often disappear quickly as you can imagine!). If you're not already, opt-in to Sampler marketing updates in your profile to hear about exclusive sample programs you're a match with! We hope you match soon!
I luv tring new products
28 September 2023
Great experience
I love that I get to review for full size products. They’re high end brands. Good quality.
27 September 2023
A great way to discover new products
Sampler has assumed a critical role in my ability to try new products before buying. This is so important to me as I have discovered products that I absolutely love and incorporate into my regular household staples.
27 September 2023
Samples were great!
21 September 2023
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