SampleSource Reviews 1,417

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products received, often finding new favorites they continue to purchase. The service is highly valued for allowing people to try items before buying, which helps them make informed decisions and discover products they might not have otherwise considered. Many appreciate the personalized selection of samples that align with their preferences and household needs, making the experience feel genuinely useful. The inclusion of coupons, sometimes for full-sized products, is also a significant benefit, adding to the overall positive user experience. However, some customers also noted that the frequency of receiving samples can be inconsistent, with long gaps between offers. A few other people also felt that the samples they received were limited, sometimes only getting coupons or items like cat food, despite seeing others receive a wider variety.

What people talk about most

Product

People report positive experiences with product, often highlighting the opportunity to try items before... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality of samples and... See more

Discount

Clients share positive opinions on discounts, with many appreciating the great offers and high-value coupons... See more

User experience

Consumers find the user experience to be positive, with many enjoying their overall experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a convenient and affordable wet food option, the pouches deliver solid value for dog owners looking to add some variety to their pet’s meals. My dog gets excited the moment I reach for the pouch, a... See more

Rated 5 out of 5 stars

I've received numerous products and coupons through Sample Source, including their Spring Box. I am very pleased! They don't require you to post on social media like other brands do, so it's a lot eas... See more

Rated 5 out of 5 stars

Since signing up to SampleSource, throughout the year I have received great surprises in my home mailbox and email from the company. The samples I have received have been wonderful. They have come in... See more

Rated 5 out of 5 stars

I received my first box through sample source a few weeks ago. I received 14 products that were curated for my family. Some products they give you coupons to receive the product for free. It was conve... See more


Company details

  1. Fitness and nutrition
  2. Cosmetics shop
  3. Vitamin & Supplements Shop

Information provided by various external sources

Try before you buy! Free Samples - home, health, beauty, make-up, food, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love Samplesource

I love Samplesource!

They give me full size items that I and my family and friends really enjoy trying out! There's something for everyone!

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Get stuff you like/use

Good company sends the product or a coupon for one. Not a scam. The only thing is you have to act quickly if you want to get the offer. Offers of samples have so far been inline with what my profile says about my household. They send good product samples.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Quality.

My pets enjoys these so much more than the competition and I feel better knowing their dental health is prioritized.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Sample source is amazing

Sample source is in my opinion the best sample site ever. The samples are larger than anywhere else, usually an actual full size product, they give a wide variety of products and they come in the mail quickly.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

The coupon came in just likey it said

The coupon came in just like it said, I got the product and remember a lab is a vacuum cleaner on 4 legs, open up, and he tried it, then looks up wondering why I didn't give him some more. My dog is 7 years old and likes new things to eat, delighted

3 May 2025
Unprompted review
Rated 5 out of 5 stars

I love the try before you buy…

I love the try before you buy mentality, it's much better than spending the money to try all the brands, especially with something like pet food.I really appreciate being able to know what they like before I buy it.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Worth the time with Sample Source

I have been using Sample Source for years. I have had a chance to try some of the best, newest, most interesting products over the years. I look forward to the emails, coupons, samples and information I get from them.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

I love sample source

I love sample source, the reviewable products always applies to my preferences and I get to try brand new products for free and sometimes with a coupon for your next one too! It is easy to use the site, and have never had a problem. I highly recommend this website to test and review products!

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service, rude!

I enjoyed sample source for many years but the last couple sent were very minimum. I log on as soon as I receive their email but there has been very limited choices lately. I emailed them about this and the response I received back was very rude. Very disappointing!

28 April 2025
Unprompted review
Rated 5 out of 5 stars

I received my SampleSource box today

I received my SampleSource box today. It was great unrevealling the box with my daughter. They had great products and lots of coupons for me to try new products. Samplesource has opened my eyes to new products that I may not have tried before or flavors that may not have interested me. I am excited to try new products and will do reviews on them. I want to thank samplesource for giving me the opportunity to be part of this great community.

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I was supposed to receive a coupon to try a product and another one for a free sample. To which I received neither. I made sure my address was correct, and it was. I emailed customer service to which I was told that the issue is with my mail service delivery. Very poor customer service. I receive all my other mail with zero issues. I have even gotten coupons from other sites. But sample source is adamant that it is my mail delivery service and they are correct in their advice. (this was well before the postal strike that I should have received these items).

Was told I was being aggressive by customer service after i was just continually pointing out that I have no issues with my mail delivery service. I have received every other piece of mail but the things through sample source. Wherein lies the issue. HMMMM....not my mail service. So I instructed them to not contact me again and deleted my account. They clearly can't take criticism about their service.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Cinnamon Loves His Sheba Wet Food

My cat Cinnamon knows what cupboard I keep his wet food and treats in. So it was no surprise when I opened up the cupboard door, he ran right to the kitchen! I barely set his bowl down on the floor and it was only a few minutes later and he had his wet food all gone. He really liked it. A couple days later I gave him the second portion and it didn't take him long to finish it as well. I would highly recommend this brand and especially the gravy indulgence wet food. I like the fact that there isn't any artificial flavours in it.

20 November 2024
Unprompted review

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