Sam's Fitness - Gym Equipment Reviews 

183
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Highly Satisfied Customer - Two of our gym cables had snapped. Needed a quick replacement (exact specs and ends). Sam's fitness was able to respond to my request promptly and send the cables t... See more

Rated 5 out of 5 stars

I HAVE HAD THE PLEASURE OF DEALING WITH SAMS FITNESS AND MATT IN PARTICULAR OVER A NUMBER YEARS NOW AND THERE SERVICE IS A+ AND THE EQUIPMENT THEY SELL IS AWESOME.WHETHER ITS THE POWER RACK,MULTI GYM,... See more

Rated 5 out of 5 stars

After I found Sam's Fitness, I go to other provider only if I don't find the product I am looking for but it hasn't happened even once. I keep visiting this place and can't express in words how nice t... See more

Rated 5 out of 5 stars

The boys were great - no pressure on us for them to make a sale; the gear sells itself really. We received great advice on the equipment and we altered our shopping list accordingly (in my wallet's f... See more

Company details

  1. Exercise Equipment Shop
  2. Fitness and nutrition
  3. Pharmacy
  4. Sporting Goods Shop

Information provided by various external sources

Welcome to Sam's Fitness - the exclusive Australian distributors of Powertec, Ironmaster and Barbarian Line Gym Equipment. We are different from other fitness equipment retailers - you will get quality power racks, multi gyms, dumbbells and bench press at a great price from people who are passionate about weight training. Now everyone says that sort of thing.....But spend 5 mins on our website or give us a call and you will see the difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(183)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top notch products and service!

After numerous purchases over the years I may be biased but the equipment speaks for itself. The Barbarian Line and Ironmaster are built to last and for the price are, in my opinion, the best I have used.

The customer service is top notch and versatile... If you want to get in quick and get your order sorted give Sam a call, or Matt but you'll have to catch him in between his quarterly overseas trips to get married. If you're in no rush, or just feeling lonely, and have the next 3 hours free get Francis on the line!

All jokes aside it says a lot about a businesses service when they all become mates.

Couldn't recommend them more highly!

(This review is subject to terms and conditions of the size of next discount lads)

28 September 2015
Unprompted review
Rated 5 out of 5 stars

Honest, unbiased opinion

I have been a repeat customer of Sam's Fitness many, many times since 2009. This is due to their customer service which is always outstanding and the exceptional build quality of their products. I have purchased several Powertec, Ironmaster and Spud products over the years, and I know these products will really last a life time. The biggest problem with Sam's Fitness is that because their products and customer service is so damn good, you feel compelled to keep going back to them and buying more equipment. Great company.

20 September 2015
Unprompted review
Rated 5 out of 5 stars

Great service, fast delivery & high quality products

Sams Fitness was easy to deal with, responded quickly to my enquiries (including calling me to let me know one of the items I had ordered wouldn't fit my other selections), organised super speedy delivery & overall were just excellent!

16 September 2015
Unprompted review
Rated 5 out of 5 stars

Best Service Ever in Gym Equipments

After I found Sam's Fitness, I go to other provider only if I don't find the product I am looking for but it hasn't happened even once. I keep visiting this place and can't express in words how nice these people are in dealing with customers. I have no complains so far and I'll definitely go with Sam's Fitness in the coming days for upgrading and expanding my PT business. Thanks for being there Sam's Fitness.

15 September 2015
Unprompted review
Rated 5 out of 5 stars

Best service.

The times I have ordered from Sam's the service has been second to none. One of my orders the price dropped on the equipment I had paid for and was offered a refund of the difference or extra equipment to like values. Automated shipping was incorrectly calculated on another order (didn't notice) I was automatically refunded the correct amount by their own volition. (Again wouldn't have noticed).

You are in safe hands when ordering with Sam's fitness, Matt especially goes above and beyond to keep customers happy.

14 September 2015
Unprompted review
Rated 5 out of 5 stars

Powertec rack package

Well and truly exceeded expectations.
I ordered this product sight unseen after reading other reviews. Construction and powder coating is perfect
Dealing with the purchase was also a pleasure, from order to delivery
As a certified PT I will be recommending
Sams fitness and powertec products to other colleagues
Keith Doolan. Taurean PT

12 September 2015
Unprompted review
Rated 5 out of 5 stars

Sam's Fitness is Australia's best online supplier of gym equipment

I have now purchased an entire home gym from Sam's Fitness and the pre and post service (including delivery) has been nothing short of phenomenal, especially given the leap of faith you take in making online purchases. Sam not only knows his stuff, he knows what others are selling online and is able to explain the differences so that both a novice and a professional will understand and gain value from his expertise.

11 September 2015
Unprompted review
Rated 5 out of 5 stars

Always helpful, always reliable

We have bought a considerable amount of equipment from Sams Fitness over the last four years. Even when the purchase was a small one, the team at Sams were eager to help just as much as when we were making a big purchase. The team bent over backwards to give additional help when needed and any small issues were always rectified straight away. We would most definitely recommend Sams Fitness as a company and also the products they sell. Keep up the good work @ Sams!

10 September 2015
Unprompted review
Rated 5 out of 5 stars

SAMS FITNESS IS THE PLACE TO GO

I HAVE HAD THE PLEASURE OF DEALING WITH SAMS FITNESS AND MATT IN PARTICULAR OVER A NUMBER YEARS NOW AND THERE SERVICE IS A+ AND THE EQUIPMENT THEY SELL IS AWESOME.WHETHER ITS THE POWER RACK,MULTI GYM,LEG PRESS OR ANY OF THE OTHER STUFF WE HAVE THEY STILL PERFORM LIKE THE DAY WE BROUGHT THEM AND BELIEVE ME THEY HAVE COPPED AN ABSOLUTE POUNDING,KEEP GETTING BIGGER AND STRONGER GUYS LIKE WE ARE.. LOL

10 September 2015
Unprompted review
Rated 5 out of 5 stars

Best equipment

Best equipment, friendly staff. People who are down to earth and not just sucking you in to get money then booting you out.

Cant beat powertec and barbarian for a home gym.

10 September 2015
Unprompted review
Rated 4 out of 5 stars

Customer serivice

All in all experience was ok. After nearly $3000 spend + a few glitches with bolts etc a follow up call a week or 2 or a month would've been nice to check how all was going. It is easier to keep/service/sell to an existing customer than find new ones. Apparently. Would be nice to hear of special offers on plates, new products etc as incentive to buy all through one seller/vendor.
The Powertec gym and Ironmaster D' bells are faultless bits of kit

10 September 2015
Unprompted review
Sam's Fitness - Gym Equipment logo

Reply from Sam's Fitness - Gym Equipment

Thanks for the feedback Andy. Any time you have a problem please just call us and we will fix it. I would love to be able to do follow up calls with everyone, but we are a small business and operate in a very competitive industry. So we just don't have time at the moment, and if we add extra staff that is another overhead.
We aim to keep our customers by offering the best possible prices on quality equipment. Our Powertec prices are lower than the manufacturer in the US. Proof that we are running a tight ship!
Plus we have sent out newsletters in July and August with new products. So keep an eye out for our one in September.
Thanks, Sam.

Rated 5 out of 5 stars

Sam's Fitness

My dealings with Matt and Sam at Sam's Fitness have been nothing but professional and courteous, I would highly recommend these guys to anyone working within the fitness industry, they have always been helpful and have sent out the equipment I have ordered ASAP with no problems at all, and with me dealing with them interstate this has been a huge bonus. Big thumbs up from me guys.

10 September 2015
Unprompted review
Rated 5 out of 5 stars

10/10 would buy from again

Great equipment, great service.
Had an issue with a piece of equipment when setting it up at home.
Sam personally drove down and replaced it with one he set up himself properly.
10/10, would buy from again

10 September 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look