Extremely Disappointing Experience
Extremely Disappointing Experience – Prescription Lost, No Accountability
We had an extremely disappointing experience with this pharmacy. I brought my wife's prescription to the Wylie location, where I was assured that it would be faxed to McKinney for fulfillment. After waiting five days with no update—while my wife needed her pain medication—we called to check the status.
To our shock, the staff told us they had no idea what happened to the prescription. When I asked for help, the person I spoke with was not only unhelpful but also rude, showing no care or responsibility for the situation or our distress.








