Sannatour Reviews 

254
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great transfer service! The car was very comfortable, the driver was kind and helpful, and he arrived right on time. The whole experience was smooth and pleasant. I would definitely use this service a... See more

Rated 5 out of 5 stars

Seriously, this transport company is awesome! They're super into their work, always keeping you in the loop and making sure you know what's happening. They give you easy-to-follow instructions when yo... See more

Rated 5 out of 5 stars

For a reasonable price and no worries. I booked ahead, found them exactly where they said they'd be and had no concerns about the usual taxi driver scams. I will use them again.

Rated 5 out of 5 stars

The driver went to the airport almost 1 hour in advance and sent the photo of meeting point to us timely. We have no problem reaching to immediately we left the arrival hall of airport. He was helpful... See more

Company details

Written by the company

SANNA TOUR is an all-season personalized tour operator specially focused on tailor-made experiences just for you or your group. We also specialize in organizing high-quality daily tours in Vietnam with the most reasonable price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

254 reviews

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No recent history of asking for reviews

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4.9

All reviews

(254)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth ride

The driver was waiting for us with a nameplate just iutside the airport, so it was easy to find him. He waited for us even though the flight was 30min late.. very helpful.. thanks..

17 March 2025
Unprompted review
Rated 5 out of 5 stars

The services provided by Sannatour was…

The services provided by Sannatour was excellent. I booked my pick up one day prior and within hours I got a confirmation. On the day of arrival, immigration was smooth and I came out early. Was worried that I was too early for my pick up but Sannatour was already there waiting. The staff was friendly. Glad to have chosen their services.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Communication was perfect from start to…

Communication was perfect from start to finish via what app , really impressive ! Excellent service from your company - will definitely refer your services to friends and families ! Will book again of my next trip ! Thank you so much !

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Great reliable service

From the moment I booked your services I was communicated with regularly right up to the day of my flight/pick up.
Despite the flight being nearly one hour late the driver waited patiently for us to arrive and drove us to our hotel without a hitch.
I intend to use your services once again to drive my wife and I to the airport for our return trip home.
Well done - Keep up the great work.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Airport to hotel service.

My driver picked me up from the airport and took me to my hotel in the old quarter in Hanoi. He was waiting for me as planned and the service was half the price that the hotel was charging. I would recommend.

23 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We were picked up at hotel Anatara Hoi An on time. Our driver, Duy Nghîa, was professional and courteous. We asked about the beach area on the way to the airport and he was kind enough to show us that area and talk about the best beach because we would like to explore on our next trip . We arrived at the airport with plenty of time. Excellent service!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Good service

The people that work there are really nice and kind. They were very welcoming when my family and I first walked into the hotel. Guest service was great and had no issue. Would come back here again one day.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, driver informed me the location by using video, map before the set off date, therefore easy to find the meeting point with driver. The driver is polite, patient.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

A nice experience

A nice experience. The driver msg me in advance and waited us right outside with the name sign. Easy to find. And it’s a smooth ride !

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service and communication!

Very smooth process from start to finish! Great communication from the ride company the whole time as well. We had to wait about 15 minutes for the ride once we exited the airport, but someone was out there waiting to greet us right away. They also rescheduled our pick up time with no issues (our flights got delayed by 9 hours).

6 December 2024
Unprompted review

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