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Santé Group Reviews 

489
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and dedication, making the process smooth and hassle-free. Many people highlight the excellent customer service, noting prompt responses and professional handling of inquiries. Reviewers frequently mention receiving great value for money and competitive prices, often securing better deals than expected. Consumers appreciate the efficient and straightforward process, with many noting how the company simplifies complex tasks like renewing health insurance. People consistently recommend the service for its reliability and ability to find suitable solutions tailored to individual or company needs.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as excellent, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the staff is knowledgeable,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that they received competitive... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently finding good value. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

Excellent service throughout our private medical insurance review. Everyone I dealt with in the Sante Group was knowledgeable, responsive, and provided clear advice that helped us make an informed dec... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied


Company details

  1. #10 of 27 best companies in Health insurance agency
  2. #11 of 38 best companies in Business insurance company
  3. #14 of 21 best companies in Income Protection Insurance Company
  4. #35 of 230 best companies in Insurance agency
  5. #55 of 175 best companies in Insurance broker
  6. #31 of 53 best companies in Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

489 reviews

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4.9

All reviews

(489)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Always a great experience working alongside the team at Sante Group to renew our benefits each year. Approachable, knowledgable and flexible. Thanks again!

3 June 2025
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review. · It's great to hear your positive feedback!

Rated 5 out of 5 stars

Great Service

Great Service from David and Tony. Good communication all the way through. Smooth and seemless all round. Highly recommend.

1 May 2025
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Reply from Santé Group

It's great to hear your positive feedback! We are pleased that you found our services helpful and we look forward to working with you again.

Rated 5 out of 5 stars

The helpfulness of the team

The helpfulness of the team - especially Trish Burke.
Always going the extra mile to get comparative quotes and the advise on what to do.

16 June 2025
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Reply from Santé Group

hank you for taking the time out to write us a lovely review! We are pleased that you found our services helpful and we look forward to working with you again!

Rated 5 out of 5 stars

Amazing support

We had a semi-complicated set up and Daniel has been amazing working with us to realign our policies and get the best possible renewal for us. His support was invaluable.

31 May 2025
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Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again!

Rated 5 out of 5 stars

The Best.

Helpful staff and they saved me money on my premiums.

2 June 2025
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It was a pleasure working with you!

Rated 5 out of 5 stars

Excellent Customer Support

The Team at Sante Group are always super helpful and responsive.

1 May 2025
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Reply from Santé Group

It's great to hear your positive feedback! We are pleased that you found our services helpful and we look forward to working with you again.

Rated 5 out of 5 stars

Excellent communication

I have been using Sante Group for a number of years. Communication is excellent and the ability to have a conversation with an experienced insurance consultant makes a difference. I feel assured that they are checking all possibilities to get me the best quote.

2 May 2025
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Highly recommend

Rob and Dylan at Sante Group made the process of finding the right business health insurance so much easier. They took the time to understand exactly what we needed, helped us compare market offerings, and made sure we got the best coverage at the most competitive price. Their communication was always timely, and they were great at answering all our questions along the way. Super professional, knowledgeable, and genuinely helpful—highly recommend them if you're looking for solid business health insurance advice!

7 May 2025
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Reply from Santé Group

Thank you for taking the time out to leave us such a fantastice review, we really appreciate your kind feedback. It’s so lovely to hear you had such a positive experience with Rob and Dylan!

Rated 5 out of 5 stars

Great job with our renewal

Luke Nugent and the team at Santé did a great job with our renewal.

22 April 2025
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Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Excellent service

I've been working directly with Barbara who has been brilliant in educating me where required and effectively working on a quick turnaround for our renewal.

14 April 2025
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Reply from Santé Group

Thank you for your kind words! We look forward to continuing to develop our relationship.

Rated 5 out of 5 stars

helpful

helpful, reviewed our policies to ensure we were getting the right product and price. Friendly and a great company to work with.

10 April 2025
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Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again.

Rated 4 out of 5 stars

I had a very good experience with Nikki…

I had a very good experience with Nikki Thomson who helped me with the renewal of my subscription with BUPA. She understood the reason for the increase in the premium and managed to find options to make the increase more manageable.

21 March 2025
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Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again!

Rated 5 out of 5 stars

Great responsive service

Everyone I have dealt with at Sante has been really responsive, friendly and helpful.

26 March 2025
Santé Group logo

Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again!

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