Santiago Ways Reviews 

1,718
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and seamless organization, particularly highlighting efficient luggage transfers that made their trips stress-free. Many found the staff incredibly friendly, helpful, and attentive throughout their journey. Accommodations were generally clean, comfortable, and well-located near trails, often including delicious meals and breakfasts. However, some customers also noted occasional issues with accommodation quality or food, mentioning specific hotels were sometimes mediocre or less clean, and some breakfast offerings were limited.

What people talk about most

Service

People report positive experiences with service, often highlighting the seamless organization and helpfulness... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of accommodations... See more

Location

Customers consistently note positive experiences with location, particularly appreciating accommodations that... See more

Holidays

Customers had overwhelmingly positive experiences with their holidays, describing them as awesome, memorable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very responsive! Organized or designed our walk intelligently by knowing when, by the distance, as to when to give break in the middle of the days we walk e.g. shorter kilometers for us to rest and ca... See more

Company replied

Rated 5 out of 5 stars

Having our accommodations, meals and luggage taken care of was a huge help. Everywhere we stayed staff were very friendly, food delicious and rooms clean and comfortable. If I had any question... See more

Company replied

Rated 5 out of 5 stars

Santiago Ways was very accommodating, easy to work with, responsive and friendly. Our trip went off without a hitch and everything was in perfect order for us at every arrival. The hotels they chose w... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience. Santiago Ways was very helpful. They sent us all the information needed for the walk, with all the details regarding each town the stops the mileages, the inclinations... See more

Company replied


Company details

  1. Travel agent

About Santiago Ways

Written by the company

Santiago Ways

Welcome to Santiago Ways!

At Santiago Ways, we specialize in crafting unforgettable Camino de Santiago trips that cater to your spirit of exploration. Our meticulously planned itineraries across the Camino de Santiago ensure that your Camino is not just a trip, but a transformative experience.

Why Choose Santiago Ways?

  • Exclusive Accommodations: Rest assured with comfortable stays in handpicked hotels, complete with private bathrooms to rejuvenate after each day of your Camino de Santiago.
  • Comprehensive Support: From breakfasts that fuel your Camino, luggage transfers between stages, to an informative dossier about your route, we've got everything covered.
  • Guidance at Every Step: Navigate along the Camino de Santiago with ease using our detailed maps, and enjoy the peace of mind that comes with our included travel insurance.
  • Camino de Santiago Experts: With years of experience and a deep passion for the Camino, we specialize in creating personalized, self-guided tours tailored to meet the unique needs and preferences of each pilgrim. From arranging comfortable accommodations with private bathrooms to ensuring your luggage is transported between stages, we handle all the details so you can focus on the journey.

Our commitment to excellence has made us the preferred choice to walk the Camino de Santiago. Join the ranks of satisfied adventurers who have discovered the Camino de Santiago with Santiago Ways.

Let's Make Memories Together

Ready to embark on your Camino de Santiago? Santiago Ways to request a quote and discover why Santiago Ways is your ideal partner for the Camino de Santiago. Your journey of a lifetime awaits!

Early Bird Offer: 5% off

Written by the company

Accommodation in selected hotels
Request a free quote now and enjoy our early bird offer. 5% off on your Camino de Santiago trip.

Satisfaction guaranteed

Accommodation in selected hotels

Accommodation in selected hotels
Thanks to our official tour operator license for the Camino de Santiago, we work without intermediaries so we can guarantee you 100% satisfaction on trips to the Camino de Santiago.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,718)

464 reviews in the last 12 months

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Rated 5 out of 5 stars

Walking the Camino was a great…

Walking the Camino was a great experience. Having comfy rooms and good food at the end of the day was a bonus, not to mention having our luggage transferred so we didn't have to pack it around! Your services were greatly appreciated.

17 June 2025
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Reply from Santiago Ways

Hello, William,

We truly appreciate your feedback and your kind words towards our team. We're pleased that you enjoyed your Camino de Santiago with Santiago Ways and that our organisation and management lived up to your expectations.

For us, the most important thing is that every pilgrim who trusts Santiago Ways completes their Camino in a satisfying and comfortable way.

Remember, we are always available to help you plan your next Camino experience whenever you’re ready to return and explore another of its charming routes.

Best regards,

The Santiago Ways Team

Rated 1 out of 5 stars

DO NOT GO WITH SANTIAGO WAYS!!!

If I could give negative 10 stars, I would!

They put me in danger and unsafe conditions - torrential downpours and THUNDERSTORMS and said they would not adjust my schedule. I called their safety line over 30 times!! I asked over and OVER to please adjust my schedule, because I did not feel safe. I hid from the thunderstorm under a church awning, then had to sleep at a bus stop! Then, we found that the bike was broken! They STILL blamed it all on me!! Absolutely HORRIBLE company.

1 June 2025
Unprompted review
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Reply from Santiago Ways

Dear Megan,

We’re very sorry to read your review and to know that your experience on the Camino del Norte did not meet your expectations. Although many of the issues you mention —such as the weather conditions and the mechanical failure of the bicycle— were unfortunately beyond our control, we genuinely tried to assist you in the most efficient way possible throughout your journey. However, we must note that we encountered significant difficulties in maintaining consistent communication with you, which made it more complex to coordinate the necessary support. It is also important to clarify that the itinerary you had booked included a specific route and accommodations arranged in advance. When you deviated from the planned stages, and did not arrive at the designated lodgings, it became impossible for us to provide alternative accommodation in other towns without additional cost —a service which is not included in the package you purchased. Regarding the financial gesture you mention, it was offered in good faith, as a token of goodwill and not with the intention of dismissing or silencing your opinion. We regret that this was not perceived as such. We appreciate your feedback, as it helps us to identify areas for improvement, and we sincerely wish you better experiences in your future travels.

Kind regards,

Santiago Ways Team

Rated 5 out of 5 stars

Well organized

Well organized, professional and informative documentation explaining every route in detail and clean accommodation.

22 June 2025
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Reply from Santiago Ways

Hello, Louise,

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.

At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Great experience from the beginning of…

Great experience from the beginning of the Camino until the end. All accomodations were fine and wellcomening. The meals were savory and plentiful.

27 June 2025
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Reply from Santiago Ways

Hello, Jose,

Thank you very much for your kind words and for taking the time to write to us. We're glad you enjoyed your Camino de Santiago with Santiago Ways and that your trip was a 10 out of 10.

Our top priority is the satisfaction of our pilgrims, and we’re happy to know that the attention and services met your expectations.

Remember that we are always at your disposal to help you organise a new trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, hotels and food!

26 June 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Steve,

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.

At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

First time client with Santiago ways

First time client with Santiago ways. We just finished our 7 day walk from Sarria to Santiago de Compostela. The daily walking distance was good- thanks to Jorge who did the itinerary considering our health issue. We were satisfied with the lodging arrangements. It was different each day in terms of types and ambiance which added to our experience. All of them except for one albergue where there was a lot of outside noise and no air conditioning were nice. We were especially impressed with Casa Roan hotel and the Hospedería San Martin Pinerio in Santiago de Compostela.
We didn’t have much time to plan the trip ourselves. We’re glad we went with Santiago Ways. From the planning to the luggage transfer detail it was flawless and they were available and responsive throughout the travel and we had peace of mind.

We highly recommend Santiago Ways!

26 June 2025
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Reply from Santiago Ways

Hello, A. Yang,

Thank you so much for your kind words. We’re happy you once again enjoyed your Camino de Santiago with Santiago Ways.

Our priority is always the satisfaction of our pilgrims, and we’re delighted that the service and attention you received met your expectations. We’ll be sure to share your message with our colleague Jorge – he’ll be thrilled to hear it.

We will also take note of your comments so we can continue to imporve our services.

And of course, we’re always at your disposal to help plan your next Camino adventure whenever you decide to continue discovering its magic.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Lucia is very accommodating and always…

Lucia is very accommodating and always answers my calls. I highly recommend them.

25 June 2025
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Reply from Santiago Ways

Hello, Manny:

Thank you so much for your kind words. We’re happy you enjoyed your Camino de Santiago with Santiago Ways.

Our priority is the satisfaction of our pilgrims, and we’re delighted that the attention and services you received met your expectations. We’ll make sure Lucia receives your message of appreciation – she’ll be very pleased to hear it.

Remember we’re always available to help organise your next Camino journey whenever you decide to continue your adventure.

Best regards,

The Santiago Ways Team

Rated 1 out of 5 stars

This company was very inflexible and overpriced. I lost a lot of money due to them!!

This company was very inflexible, unhelpful, and borderline incompetent. Certainly, they did not seem to care much. Where to start? They messed up my dates so I had to spend a night in Paris before heading south to start my Camino; For one hotel, they gave the wrong address. (Needless to say, after hiking the Camino, walking up and down a hilly town endlessly looking for your accommodation is annoying.) Then there were the choices of hotels- one a truck stop in a shopping mall that I just I skipped, booking my own (nicer) place at additional cost to me and no refund for unused truck stop, even though I called days ahead to say that it was not acceptable.. The average Sticker price for the rooms they book you is under $60 and Santiago Ways was charging over $120 per day (breakfast and €6 bag transport included) They do not get back to you and you are LOCKED IN to their itinerary. Do not use them, it’s a ripoff. I think it’s a “bulk” business with “custom” service prices.

20 May 2025
Unprompted review
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Reply from Santiago Ways

Hello Meredith,

Thank you for sharing your experience. We’re sorry to hear about the issues you’ve mentioned. However, we have not been able to locate your reservation under the username provided.

Please contact us at info@santiagoways.com so we can review what happened and assist you properly.

Best regards,

Santiago Ways Team

Rated 5 out of 5 stars

Recommending Santiago WaysService delivery was effective and…

Service delivery was effective and efficient. All arrangements were well executed namely luggage transfers as well as the hotel bookings. Any queries were attended to immediately.
Well done Santiago ways. I will definitely recommend your company to others and use you again myself.

17 June 2025
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Reply from Santiago Ways

Hello, Lynette,

Thank you very much for your kind words and for taking the time to write to us. We're glad you enjoyed your Camino de Santiago with Santiago Ways and that your trip was a 10 out of 10.

Our top priority is the satisfaction of our pilgrims, and we’re happy to know that the attention and services met your expectations.

Remember that we are always at your disposal to help you organise a new trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

The trip was very well organised

The trip was very well organised. I enjoyed every minute of it and would thoroughly recommend Santiago Ways

10 June 2025
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Reply from Santiago Ways

Hello, Nicola,

Thank you very much for your kind words and for taking the time to write to us. We're glad you enjoyed your Camino de Santiago with Santiago Ways and that your trip was a 10 out of 10.

Our top priority is the satisfaction of our pilgrims, and we’re happy to know that the attention and services met your expectations.

Remember that we are always at your disposal to help you organise a new trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Very responsive staff and good service…

Very responsive staff and good service attitude.

22 June 2025
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Reply from Santiago Ways

Hello, Tom,

We truly appreciate your feedback and your kind words towards our team. We're pleased that you enjoyed your Camino de Santiago with Santiago Ways and that our organisation and management lived up to your expectations.

For us, the most important thing is that every pilgrim who trusts Santiago Ways completes their Camino in a satisfying and comfortable way.

Remember, we are always available to help you plan your next Camino experience whenever you’re ready to return and explore another of its charming routes.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

A great way to plan the Camino

Santiago Ways (aka Camino Ways) did a great job planning our trek. We had a wonderful time on the Camino.

2 June 2025
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Reply from Santiago Ways

Hello, Brady,

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.

At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Easy easy

Easy easy. Only way to enjoy el camino!! Thank you

13 May 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Wood,

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.

At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Was great

Was great. Will use your company anytime and will refer all my family and friends to you.

13 June 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Francis,

Thank you very much for your kind words and for taking the time to write to us. We're glad you enjoyed your Camino de Santiago with Santiago Ways and that your trip was a 10 out of 10.

Our top priority is the satisfaction of our pilgrims, and we’re happy to know that the attention and services met your expectations.

Remember that we are always at your disposal to help you organise a new trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Seamless experience

My son and I recently completed the Camino Portuguese starting in Baiona Spain. We started planning for the trip about 9 months ago and selected Santiago Ways to help manage our luggage transfer and various needs during our pilgrimage. Santiago Ways provided an awesome experience. During the preparation, they were responsive to my needs and remained communicative throughout. Each day of our pilgrimage, we had no issues whatsoever with our luggage transfer, hotels, or meals. Santiago Ways allowed us to focus on our pilgrimage while they took care of the logistics.

19 June 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Trinidad,

Thank you very much for your kind words and for taking the time to write to us. We're glad you enjoyed your Camino de Santiago with Santiago Ways and that your trip was a 10 out of 10.

Our top priority is the satisfaction of our pilgrims, and we’re happy to know that the attention and services met your expectations.

Remember that we are always at your disposal to help you organise a new trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Our small group of 5 adults were very…

Our small group of 5 adults were very glad we made the decision to partner with Santiago Ways. We chose to pre book our hotels with breakfast & have our luggage moved daily.
Larissa did an outstanding job with our semi-custom itinerary accommodating our needs. We had one night that the hotel said they didn’t have any rooms for us. It was an internal error in the hotels part. After a few phone calls we were taken to a new hotel! Other than that it was a flawless trip!

28 May 2025
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Reply from Santiago Ways

Dear Tanya,

Thank you very much for taking the time to share your feedback.

We’re truly glad to hear that, despite the small issue with the accommodation on one of the nights, everything was swiftly resolved and the rest of your trip went smoothly. It's great to know that the itinerary met your expectations and that you enjoyed the experience overall.

We’ll make sure to pass on your kind words to Larissa — she’ll be very pleased to know that her support made a positive difference.

We’d be delighted to assist you again in the future for another Camino adventure.

Best regards,

Santiago Ways Team

Rated 5 out of 5 stars

Amazing experience!

My husband and I completed the Camino Frances beginning at Sarria and agreed, it was an amazing experience! The scenery was fabulous as we walked through gorgeous countryside and small villages. Santiago Ways did a wonderful job organizing our trip. They planned our route with accommodations (very clean) which included luggage transfer. They were also available for questions or concerns during our trek and responded quickly! Highly recommend them!

5 June 2025
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Reply from Santiago Ways

Hello, Kim,

We truly appreciate your feedback and your kind words towards our team. We're pleased that you enjoyed your Camino de Santiago with Santiago Ways and that our organisation and management lived up to your expectations.

For us, the most important thing is that every pilgrim who trusts Santiago Ways completes their Camino in a satisfying and comfortable way.

Remember, we are always available to help you plan your next Camino experience whenever you’re ready to return and explore another of its charming routes.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Flawless execution in travel…

Flawless execution in travel arrangements, baggage transfer, hotel accommodations. They put together the perfect Camino experience--even the weather!

17 June 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Robert,

Thank you very much for your kind words and for taking the time to write to us. We're glad you enjoyed your Camino de Santiago with Santiago Ways and that your trip was a 10 out of 10.

Our top priority is the satisfaction of our pilgrims, and we’re happy to know that the attention and services met your expectations.

Remember that we are always at your disposal to help you organise a new trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Percussion planning and follow up

Percussion planning and follow up. All accommodations were clean with great bathrooms and lots of hot water. Alba was very responsive. I have recommended Santiago Ways to others!

17 June 2025
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Reply from Santiago Ways

Hello, Julia,

Thank you so much for your kind words. We’re happy you enjoyed your Camino de Santiago with Santiago Ways.

Our priority is the satisfaction of our pilgrims, and we’re delighted that the attention and services you received met your expectations. We’ll make sure Alba receives your message of appreciation – she’ll be very pleased to hear it.

Remember we’re always available to help organise your next Camino journey whenever you decide to continue your adventure.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

You all did an excellent job of providing a worry free journey!

You all did an excellent job! The luggage transfer was seamless and the accommodations every evening were in great locations and so relaxing after the day of walking! We walked from Sarria to Santiago from May 21-29th.

21 May 2025
Santiago Ways logo

Reply from Santiago Ways

Hello, Sherry,

Thank you very much for your kind words and for taking the time to write to us. We're glad you enjoyed your Camino de Santiago with Santiago Ways and that your trip was a 10 out of 10.

Our top priority is the satisfaction of our pilgrims, and we’re happy to know that the attention and services met your expectations.

Remember that we are always at your disposal to help you organise a new trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

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