Santiago Ways Reviews 

1,718
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and seamless organization, particularly highlighting efficient luggage transfers that made their trips stress-free. Many found the staff incredibly friendly, helpful, and attentive throughout their journey. Accommodations were generally clean, comfortable, and well-located near trails, often including delicious meals and breakfasts. However, some customers also noted occasional issues with accommodation quality or food, mentioning specific hotels were sometimes mediocre or less clean, and some breakfast offerings were limited.

What people talk about most

Service

People report positive experiences with service, often highlighting the seamless organization and helpfulness... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of accommodations... See more

Location

Customers consistently note positive experiences with location, particularly appreciating accommodations that... See more

Holidays

Customers had overwhelmingly positive experiences with their holidays, describing them as awesome, memorable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very responsive! Organized or designed our walk intelligently by knowing when, by the distance, as to when to give break in the middle of the days we walk e.g. shorter kilometers for us to rest and ca... See more

Company replied

Rated 5 out of 5 stars

Having our accommodations, meals and luggage taken care of was a huge help. Everywhere we stayed staff were very friendly, food delicious and rooms clean and comfortable. If I had any question... See more

Company replied

Rated 5 out of 5 stars

Santiago Ways was very accommodating, easy to work with, responsive and friendly. Our trip went off without a hitch and everything was in perfect order for us at every arrival. The hotels they chose w... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience. Santiago Ways was very helpful. They sent us all the information needed for the walk, with all the details regarding each town the stops the mileages, the inclinations... See more

Company replied


Company details

  1. Travel agent

About Santiago Ways

Written by the company

Santiago Ways

Welcome to Santiago Ways!

At Santiago Ways, we specialize in crafting unforgettable Camino de Santiago trips that cater to your spirit of exploration. Our meticulously planned itineraries across the Camino de Santiago ensure that your Camino is not just a trip, but a transformative experience.

Why Choose Santiago Ways?

  • Exclusive Accommodations: Rest assured with comfortable stays in handpicked hotels, complete with private bathrooms to rejuvenate after each day of your Camino de Santiago.
  • Comprehensive Support: From breakfasts that fuel your Camino, luggage transfers between stages, to an informative dossier about your route, we've got everything covered.
  • Guidance at Every Step: Navigate along the Camino de Santiago with ease using our detailed maps, and enjoy the peace of mind that comes with our included travel insurance.
  • Camino de Santiago Experts: With years of experience and a deep passion for the Camino, we specialize in creating personalized, self-guided tours tailored to meet the unique needs and preferences of each pilgrim. From arranging comfortable accommodations with private bathrooms to ensuring your luggage is transported between stages, we handle all the details so you can focus on the journey.

Our commitment to excellence has made us the preferred choice to walk the Camino de Santiago. Join the ranks of satisfied adventurers who have discovered the Camino de Santiago with Santiago Ways.

Let's Make Memories Together

Ready to embark on your Camino de Santiago? Santiago Ways to request a quote and discover why Santiago Ways is your ideal partner for the Camino de Santiago. Your journey of a lifetime awaits!

Early Bird Offer: 5% off

Written by the company

Accommodation in selected hotels
Request a free quote now and enjoy our early bird offer. 5% off on your Camino de Santiago trip.

Satisfaction guaranteed

Accommodation in selected hotels

Accommodation in selected hotels
Thanks to our official tour operator license for the Camino de Santiago, we work without intermediaries so we can guarantee you 100% satisfaction on trips to the Camino de Santiago.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Replied to 23% of negative reviews

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4.8

All reviews

(1,718)

463 reviews in the last 12 months

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Rated 5 out of 5 stars

Santiago Ways was Tremendous

Santiago Ways was tremendous! I can easily give our experience 5 stars. Once we gave you our trip parameters, (days we planned to be on the trail and distance we thought we could walk each day), you did all the rest and put together a wonderful daily itinerary. Loved having our luggage dropped off at our next hotel; it was there every day by the time we arrived. For the most part the hotels were wonderful, some better than others, but all very nice. Meals were mostly "very good". Again, some hotels did better than others. Now that we know there are so many cafes and bars along the way, we would not opt for the bag lunch. Overall Great job!

26 June 2026
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Reply from Santiago Ways

Thank you so much for your wonderful review! We're delighted you enjoyed your Camino. Wishing you all the best! 💚

Rated 5 out of 5 stars

Santiago Ways was great!

Santiago Ways was very accommodating, easy to work with, responsive and friendly. Our trip went off without a hitch and everything was in perfect order for us at every arrival. The hotels they chose were all great, minus one that was mediocre but worked out fine. If traveling in summer, maybe request AC as much as possible. Having the included breakfast and luggage transfer was heavenly and I can’t imagine another option! Highly recommend for your first Camino as you get your bearings.

25 June 2026
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Reply from Santiago Ways

Thank you so much for your kind words! We're delighted you had a great experience. Wishing you all the best! 💚

Rated 5 out of 5 stars

Magnificant Experience

Right from the first contact, throughout the planning engagements, till the end of our pilgrimage, we received clear guidance and clarity on a professional level. Peace of mind, amongst others regarding logistics and the route, characterised the Santiago Ways' delivery. You rock guys, thank you.

25 June 2026
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Reply from Santiago Ways

Thank you for your wonderful review! We're so happy you enjoyed your Camino. Wishing you all the best! 💚

Rated 2 out of 5 stars

Poor customer service, very poor lodging and bedbugs

We contracted SantiagoWays for our walk from Sarria to Santiago de Compostela. We were very disappointed in the agency. To start, they made a mistake in the proposal and contacted me for a further 30€ deposit which resulted in additional international fees for me. I still had to pay 80% of the trip and they wouldnt roll the 30€ into the next payment even though it was their mistake. They were rigid and ridiculous.

Just prior to our trip, a family member fell ill and they had to withdraw from the trip. Although we had purchased cancellation and trip insurance, it turned out that there are very strict cancellation windows for any type of cancellation, even due to sickness or hospitalization. We had documentation from both the hospital and the doctor and it was quite stressful to resolve with the agency. Again, it was very disappointing.

Two members of our group continued on the journey, only need to find out that many of the hotels that had been secured for us had no air conditioner!!! Spain is experiencing one of the worst heat waves in recent history, and when we contacted the agency to accommodate our request to move our accommodations to a lodging with air-conditioning, they told us they could not make any changes to the itinerary once the trip began that they never guarantee AC. That should be in bold print on the proposal.

The accommodation secured for the most part, were very low end, dirty, moldy, and rundown. Many of them didn’t have basic amenities, such as soap and shampoo and the food was not good. To make matters even worse, our lodging in one of the cities had bedbugs!! One member of our group was bitten severely.

We also got nickel and dimed with our luggage because one suitcase was a pound over. It then became an emergency to pay an additional bag fee and overweight fee, and they would not accommodate or facilitate the issue with ease. I later found out that there’s a local transfer company who does it for 5€ instead of the $12 plus the penalty for overweight fee that SantiWays charges.

Overall, I would not recommend them.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Trip went well

Trip went well

23 June 2026
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Reply from Santiago Ways

Thank you for your review! We're glad everything went well. 💚

Rated 5 out of 5 stars

Santiago Ways gave me

Santiago Ways gave me, my husband, and sister-in-law’s walk, from Tui to Santiago de Compostela, appropriate planning as to how much kilometers per day we can accomplish. All, being senior citizens, we were all able to finish our pilgrimage with very minimal stress to a day’s walk. Not worrying on things but we were all able to reflect our religious reason why we did this. Santiago Ways gave us security to rest of our belongings by transferring them to our next hotel. Great company to rely on to. Thank you Santiago Ways! Jun 8 to Jun 14 walk.

14 June 2026
Unprompted review
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Reply from Santiago Ways

Thank you so much for your kind words! We're delighted you had a great experience. Wishing you all the best! 💚

Rated 4 out of 5 stars

Santiago Ways is the Best!

Everyrhing was handled well - from accommodations to luggage transfer, though there was a couple of restos where we had dinner that the food was not as delicious as the others.

6 June 2026
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Reply from Santiago Ways

Thank you, Marijo! We're delighted to hear you enjoyed your Camino with us. We also appreciate your feedback about the restaurants and will keep it in mind as we continue improving our services. We hope to welcome you again soon. Buen Camino! 😊

Rated 5 out of 5 stars

We just finished the Camino Santiago…

We just finished the Camino Santiago from Porto as arranged by Santiago Ways. it was fantastic and everything worked out as planned: Hotel reservations, luggage transfer, taxis, etc.
Thank you!

16 June 2026
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Reply from Santiago Ways

Thank you so much Nadeem, really happy to hear everything went smoothly from start to finish! That's exactly what we aim for. Buen Camino and hope to see you on the next one! 🙏

Rated 5 out of 5 stars

Great company

Great company

16 June 2026
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Reply from Santiago Ways

Thank you for your kind words! We’re delighted you had a great experience with us. 😊

Buen camino! 🌟

Rated 5 out of 5 stars

Repeat customer

This was the 2nd time I used Santiago Ways, and I was just as happy with the whole experience this time as I was back in 2018. Gracias por todo que hacéis!!

3 June 2026
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Reply from Santiago Ways

Thank you so much, Karen! 😊 It means a lot to have welcomed you back after your 2018 Camino. We're delighted to hear you enjoyed your experience once again. We hope to see you on the Camino for a third time. Buen Camino!

Rated 5 out of 5 stars

Company was efficient and put together…

Company was efficient and put together a very good group of hotels to stay in transportation was very good as well just one problem hotel but I’ve done that it was excellent and I would strongly recommend you eat in the hotels significantly cheaper and include wine or beer soft drink as well

15 June 2026
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Reply from Santiago Ways

Thank you for your kind words, Patricia! 😊 We're delighted to hear you enjoyed the hotels, transportation, and overall organization of your Camino. Thank you as well for your recommendation regarding hotel dining options. We hope to welcome you back on another Camino soon! Buen Camino! 🥾✨

Rated 5 out of 5 stars

Outstanding support from day 1 great…

Outstanding support from day 1 great accomadation and reliable baggage transfer. I would recommend this company to anyone doing the Camino

13 June 2026
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Reply from Santiago Ways

Devaka, thank you so much for your kind words! Knowing you'd recommend us to others truly means a lot to us 😊 Wishing you many more adventures ahead!

Rated 5 out of 5 stars

Advice provided ahead of time and daily…

Advice provided ahead of time and daily summaries were a great help during the Camino.
They were extremely helpful in assisiting me to prepare and knowing what to expect along the way.

11 June 2026
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Reply from Santiago Ways

Thank you so much, Don! We're really glad the daily updates and tips made the journey smoother. That's exactly what we aim for 🙌 Hope to walk with you again someday!

Rated 5 out of 5 stars

Accommodations were excellent

Accommodations were excellent, which made the pilgrimage very memorable and special. Spain is quite beautiful, especially the rural culture and home dwellings. The food and its preparation were delightfully delicious!
Enjoyed the trip immensely!

9 June 2026
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Reply from Santiago Ways

Mary Lou, thank you so much for these kind words! So glad the accommodations and food made the trip that much more special. Spain has a way of leaving a mark — hope to see you back on the Camino soon! 🌟

Rated 5 out of 5 stars

The luggage transfer was perfect

The luggage transfer was perfect. We had to have it in the lobby by 8am every morning but that got us up and going each day! Use the luggage service, it is well worth it!

27 May 2026
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Reply from Santiago Ways

Thank you, Lisa! We're delighted to hear that the luggage transfer service helped make your Camino more enjoyable. We appreciate your recommendation and hope to welcome you back on another Camino soon. Buen Camino! 😊

Rated 5 out of 5 stars

Santiago Ways Home Run

Santiago Ways played a part in a memorial walk. The accommodations were varied and the people there were great. The meals were a helpful part of finishing a long walk.

9 June 2026
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Reply from Santiago Ways

Thank you for your kind words, Erik! We're honored to have been part of such a meaningful journey. We're glad you enjoyed the accommodations, local hospitality, and meals along the way. Wishing you all the best, and we hope to see you on another Camino in the future. 😊

Rated 1 out of 5 stars

Very poor experience

Very poor experience. They quote an itinerary with the correct cities…..then you pay quite a lot of money…..then they book hotels in other cities….that you can reach BY TAXY. As if one person committed to the Camino wants to take taxis. Also, I paid more than 1600 euros, they set me up in hotels that are 50 euros a night in different locations than original agreed BECAUSE they say….the hotels are full. Except that I found options in nice places 140 euros a night. I am spending 6 nights….so 50 euros per night overall is 300 euros….where are my remaining 1300 euros going? In packet lunches??? In my backpack being moved to the next (faraway….) place??? Seriously.
Very deceiving company.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

A great Camino partner

A great Camino partner. I’m a repeat Santiago Ways customer and value the expertise and guidance in facilitating a positive Camino experience. A trusted partner. Unequivocally recommend.

22 March 2026
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Reply from Santiago Ways

Hi David, thank you so much for your kind words and for choosing us again 😊

We’re really glad you had a great experience. Buen Camino!

Rated 5 out of 5 stars

Best experience of my life

Best experience of my life! I felt so safe the entire time. The it’s reset was perfect with clear instructions. I will forever remember my first Camino experience. I can’t wait to do it again !

12 September 2025
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Reply from Santiago Ways

Hi Liz,

Thank you so much! 😊 We’re really happy you felt safe and enjoyed your Camino. It means a lot to us to be part of your first experience.

We’ll be here when you’re ready for the next one!

Buen Camino

Rated 5 out of 5 stars

Camino

Very well organised no problem with luggage transfers all hotels lived up to expectations especially Casa das Corredoiras absolute gem 👌

8 April 2026
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Reply from Santiago Ways

Hi Brendan,

Thank you so much! We're really glad everything went well 😊

It was a pleasure to be part of your Camino!

Buen Camino,
Santiago Ways Team

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