Sardegna Luxury Boat Rental & Concierge Services Reviews 40

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The Sardegna Luxury team did an incredible job creating a great experience for my family during our visit. Our day on the catamaran was once-in-a-lifetime adventure. Kamila and her team were profe... See more

Rated 5 out of 5 stars

Last Summer, this company organized very efficiently private sailing yacht with skipper to spend a few days visiting different spots around the whole Arcipelago la Maddalena and It was absolutely amaz... See more

Company replied

Rated 5 out of 5 stars

Great experience with Kamilla and Fabrizio. Boat was as promised. Detailed instructions and routes, we hot a crash course on the boat when we picked it up. There was a bit of rough sea, but I guess it... See more

Rated 5 out of 5 stars

We had a fantastic experience! Daniela was incredibly helpful and made the rental process very easy. She also provided great advice on where to explore. The boat looked brand new and was easy to opera... See more

Company details

  1. Tour operator

Information provided by various external sources

Sardegna Luxury Boat Rental & Concierge Services offers the experience of a lifetime. Anything you can think of our personalized concierge service can make it happen whether its boat and yacht rentals, exclusive car transfer, private jets, luxury accom...


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4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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Rated 5 out of 5 stars

Excellent service and experience


The Sardegna Luxury team did an incredible job creating a great experience for my family during our visit. Our day on the catamaran was once-in-a-lifetime adventure. Kamila and her team were professional, their online tools and management system for the booking made the process easy and confident. I highly recommend using them. Thanks!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Perfect trip

Perfect trip. Kamila was on top of everything. 100% recommend booking with Kamila for all Sardinia boat experiences. Was amazing.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience

We had a fantastic experience! Daniela was incredibly helpful and made the rental process very easy. She also provided great advice on where to explore. The boat looked brand new and was easy to operate. Looking forward to our next visit.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Don’t miss out on an amazing experience!

Absolutely incredible experience. Everything from choosing the right boat and itinerary was made easy. Communication was quick and easy. They do a great job of presenting all of the information to you prior and then delivering on the day of. Our captain Davide was amazing - very nice, professional, and knowledgeable. Choosing a full day tour on the water allowed us to see some of Sardegna’s most beautiful spots. Highly recommend.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, selection of boats, great captain. Took us everywhere we needed to go. Boats are first rate. We had a 44’ which is perfect for the archipelago. Made sure location was seamless and constantly checking in. We eeee a family of 4. Would use them again and again. JR 50, US

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Kamila and the Sardegna…

Thanks to Kamila and the Sardegna luxury team for the perfect organization and communication and for the perfect result. I strongly recommend using the services of Sardegna luxury. The best agency in Sardinia!

7 September 2023
Unprompted review
Sardegna Luxury Boat Rental & Concierge Services logo

Reply from Sardegna Luxury Boat Rental & Concierge Services

Thank you Boris, and thank you especially for giving us the opportunity to create part of your life journey together.

Rated 1 out of 5 stars

Such a shame!!

Unfortunately everything seemed lovely until the end of our day when they scammed us for the fuel. I highly recommend all of you to fill your tanks by yourself in maddalena with 2.13€ per litre as they charge 2.3€ and also lie in your face that the boat fuel tank capacity is bigger (70 litres instead of 60) and that you’ve spent more fuel as the boat is moving.. lol! The boat was perfectly stable and we’ve consumed less than 25 litres which is 54€. Well, they took from us 80€. We don’t speak their language so of course let’s rip them off just because we can, right? Not to mention the owner is crazy, on the boat due to the wind and waves we lost the ice bucket lid, so because we are educated and good mannered people we went to the shop and got a new ice bucket for them (otherwise they said to give them €50, and we got it for €30 from the shop). We gave it to the employees, they said it’s perfect and we left. The owner called us back and treated us horrible asking us to drive back half an hour to buy another ice bucket as this one is smaller than the one they had. We are in a different country, we don’t speak their language. How are we supposed to do that? Trying to ruin our holiday, you are dealing with cold animals not a serious company as they pretend they are, unfortunately.. shame on you for treating your customers like this!!

25 August 2023
Unprompted review
Sardegna Luxury Boat Rental & Concierge Services logo

Reply from Sardegna Luxury Boat Rental & Concierge Services

Thank you for your point of view.
We really feel sorry for you and your desperate desire to create garbage content full of insults based on your subjective point of you.
We provided you with TOP service from the beginning till the end. Everything seemed ok, until you found out, there is a fuel to pay which you consumed.
We also lend you brand new ice box and you came back without it.
At first, you asked for discount in a high season, we listened and concede a discount for you.
On the rental day, we gave you clean, perfectly working boat with full tank of fuel + we lend you also a nice and quite expensive brand new 35 Lt ice bucket which was included in the price.
All necessary information about the procedure of the service as well as about the fuel consumption was communicated in advance. As a company with attention to details, we also mention how much fuel APROXIMATELY you may spend for the day. Many clients appreciate it, you instead found way how to abuse it. Of course, we cannot afford to guarantee any fuel expense in advance as that is influenced by many factors and the sea conditions.
It is true, the fuel price x liter tends to suffer from fluctuations during the season. However its not our duty to pay for your consumption as it is written in the rental agreement you have signed.
Our staff knows perfectly how to manage this procedure in case customer didn't make it to refill himself. They know perfectly how to explain and show to client how much fuel is missing. There is no science behind. The actual fuel consumption is even proven by a RECEIPT from the gas station. So it is proven, we only charge that, what they charge us on the gas station. We are not the gas sellers.
We feel blessed to have thousands satisfied customers from all over the world but we do not remember having to deal or ever experienced this kind of behaviour.
We haven’t had a customer who didn’t want to take the responsibility of paying the fuel which is clearly proven he had consumed.
So if not self-refilled, we have to go, wait in a line almost one hour in a peak season to get the fuel and someone has to do it. Someone has to sweat and finish later! That time and effort you call “ripping off” costs US money.

We trusted you on lending you our new ice bucket and you have lost it somewhere on the sea. Things like that happens sometimes, nevertheless you were responsible for the loss. Otherwise we have no other ice bucket for our next customers. And we care about it! Again, we tried to stay flexible and proposed 2 options. Financial refund or substitution of the same item by you.
As luxury services providers, all items of our property are carefully selected and we invest in quality products to provide for our “quality” clients. Unfortunately and apparently you didn’t even bother to look for any kind of similarity of either material or size bringing us much smaller and very “cheap” product. Therefore we called you again and kindly ask you to bring back the same sort of product or to pay what it had really cost, so we can replace it with the same quality product we have given to you.
You refused and escaped!
So we were left to pay for your loss by ourselves and get us a new appropriate box from our own funds.

This behaviour to us, is far from “good mannered”, or from a customer who can really afford luxury services abroad.

Seriously, we haven’t experienced this kind of cheap acting from anyone yet.
We believe you must have felt ashamed!
We haven’t lost anything of your property, you lost ours and now you act as a victim. We sincerely hope you’ll wake up some day, cause we understand it must feel quite uncomfortable for you trying to hide your embarrassment behind writing bad review.
There are always two sides of the coin.
At last, thank you for showing us who we do not wanna become and what type of customers we do not want to attract.

Rated 5 out of 5 stars

Wonderful Trip, Wonderful Company

My partner and I live in Boston (originally from Canada and Spain) and rented the Antares 32 bareboat from Free Charter for 4 days (Tues-Fri) for our honeymoon (we're in our young thirties). We had a wonderful experience. Kamila, Davide and Marco were incredibly helpful, insightful, honest and accommodating. The boat was perfect and ran very well, and the bays we visited and anchored overnight were incredibly beautiful. Truly white sand and electric blue water, with lots of fish you can feed. Many bays had their own beach bar you could boat/swim to. Cannigione is the perfect launching spot to explore the islands and hidden bays of the Northeast. Our only comment was that the water (71F, 21C) was a bit cold, but honestly not too bad! Nights were cool and the days were boiling hot. We didn't have AC and honestly didn't need it due to the cool nights in June.

As a bareboat rental, I had to perform a driving test with Davide and Marco which involved three docking attempts, English (sideways) and two rear. They were helpful with the warm up period it took to get used to the boat controls and they demonstrated what they wanted to see before hand. If you've been boating for a while and have developed an intuitive feel for driving boats you'll be fine. There was no VHF/Radio test. All in all a very casual test, but you do need to have experience and comfort driving.

All-in-all Free Charter is a 5 star place. They have about 17 boats ranging from day trips to 46ft+. Trustworthy, reliable and working towards building long term relationships. You are in good hands here!

Sardegna Luxury Boat and Rental Concierge service was also a 5 star place. Kamila was endlessly helpful and insightful and went the extra steps it took to have a truly effortless and high quality vacation. Thank you!

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with Kamilla and…

Great experience with Kamilla and Fabrizio. Boat was as promised. Detailed instructions and routes, we hot a crash course on the boat when we picked it up. There was a bit of rough sea, but I guess it's normal for this period. If you pay attention in the briefing, there should be no problem whatsoever. You can ask for recommended routes, they will explain with details, so you can make an informed decision. Nice, will rent again if in the area.

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and great…

Excellent service and great communication throughout. Everything was arranged perfectly from transfers and boat trips to day tours. I would definitely recommend Kamila !!!

18 July 2022
Unprompted review
Rated 5 out of 5 stars

Great guide, service & communication!

Thank you Kamila and Fabrizio for great navigation and easy and friendly communication. We enjoyed our very first rent boat, was great experience and great service and guide thanks to you! Our 100% recomendation!

9 July 2022
Unprompted review
Rated 5 out of 5 stars

Very professional staff

Good experience, Kamila and Fabrizio gave us a lot of information, maps for navigation, routes to choose, all very well explained. Trustful 100%and very professional

30 July 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely AWESOME…

What a great experience from start to end. Fabrizio was awesome and gave us all the required information necessary. Kamila’s communication was great and everything was above and beyond expectations. I would highly recommend using their services. The boat was amazing

12 July 2021
Unprompted review
Rated 5 out of 5 stars

Helicopter tour

We used Sardegna Luxury Rental for a helicopter tour of Costa Smeralda. The tour was beautiful, and the pilot was very friendly, professional, but also very knowledgeable of the local highlights.

11 July 2021
Unprompted review
Sardegna Luxury Boat Rental & Concierge Services logo

Reply from Sardegna Luxury Boat Rental & Concierge Services

Thank you for your visit dear Jakub

Rated 5 out of 5 stars

Very comprehensive attention to detail.

Very comprehensive attention to detail.
Great communication.
Boat was just as explained and in great condition.
Camilla was helpful and polite and very professional.
In fact we ended up hire another boat the next day.
Thanks great service.

17 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent , professional people and great service. Everything was perfect from the first message till checkout the boat. We will be back 😉

7 August 2020
Unprompted review
Sardegna Luxury Boat Rental & Concierge Services logo

Reply from Sardegna Luxury Boat Rental & Concierge Services

Thank you for your feedback. We appreciate . Until next time

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