I have never been able to wear heels and as a size 42 always struggled to get ones that fitted. I bought a beautiful pair of silver heels from S&G and what a breath of fresh air. They fitted like a gl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Sargasso & Grey is a British company that creates stylish shoes for women who have wide feet, or who need a wider shoe fit. We believe every woman shoe be able to put on an elegant pair of shoes and experience that Cinderella moment where the shoe is a perfect fit! All of our shoes are made with a wider toe box giving feet a little extra breathing space and toes have a little extra wriggle room.
Contact info
United Kingdom
- 0203 393 1349
- info@sargassoshoes.com
- sargassoandgrey.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautifully made shoes but too narrow for me
Beautifully made shoes, very good quality but unfortunately not what I’d call “wide fitting” (for my feet anyway!). The star trainers are lovely but look like a normal high street E fitting when you get them out of the box. I also bought some loafers but again they were too narrow. So both sadly retuned.
However I did buy a pair of sling-back shoes a while ago that were fine and I loved them. So either my feet have changed since then or the ‘lasts’ that are used to create the different shoes are all various widths and it’s a “luck” situation.

Reply from Sargasso & Grey
Great shoes, great service
I ordered the Penelope shoes and they arrived promptly. They looked fabulous but the left shoe was slightly uncomfortable but I have a bunion and arthritis in that foot. After speaking to customer services I ordered the Phillie to compare the two.
They were much more comfortable for me and looked just as gorgeous.Returning the other pair was simple and straightforward.
They are expensive but so worth it. Thank you Sargasso and Grey.

Reply from Sargasso & Grey
Lovely shoes
Lovely shoes. Look great. Elegant and timeless. The wide toe area makes them so much easier to wear and walk in.
The original pair in my usual size were a bit too big so I returned them for a pair half a size smaller and they are great.
Really comfortable
Really comfortable - I danced the night away! Looked special, too. I’ve now got 2 pairs - one black which I bought a few months ago and now the same sandal in silver.
Shoes are great…really comfortable
Shoes are great…really comfortable. Arrived promptly.
Lovely shoes
Lovely shoes. Very comfortable. Very stylish. Beautifully packaged. Arrived promptly.
Finally found a pair of elegant and comfy shoes
I have narrow feet with bunions, and was really struggling to find elegant and comfy shoes for a wedding. (I wear 'barefoot' style shoes most of the time, and comfort is important to me.) I wouldn't have ever considered spending this much on a pair of shoes before, but having tried so many brands, I do think you get what you pay for in these (the welcome discount code was helpful). The free returns allowed me to try a few different styles. I settled on some extra wide suede flats, got loads of compliments, and was comfy all night. Would shop here again for special occasion shoes.
Comfortable flats
I have spent years trying to find shoes to fit me with comfort to no avail till I came across sargasso & grey. What a find! They are a wonderful find. They do tend to be on the long side so I exchanged them from a size 6 down to a size 5. Perfect. I will be trying a pair of court shoes next.
Delighted with my black Krista sandals…
Delighted with my black Krista sandals which are just what it said on the tin. Extra wide fit. In addition if like me you have very wide feet the cross over part of the sandals is high enough up your foot on the inside AND outside of the foot. They are very elegant and extremely comfortable. Danced all night!

Reply from Sargasso & Grey
Cannot believe I have nice occasion…
Cannot believe I have nice occasion sandals that hide my bunions and look lovely. And are comfortable. Well well worth the money

Reply from Sargasso & Grey
There are amazing
There are amazing! Very comfortable and soft. Good quality. I am happy.
Thank you so much!
They fit!
They fit! They look so flattering! I needed pretty, seriously extra wide sandles for a very fancy wedding to go with an evening dress. I bought the electric blue suede ones with the ankle strap, they even seem comfortable! Thank you.
The shoes are absolute perfection
The shoes are absolute perfection. Delivery and communications were prompt and efficient

Reply from Sargasso & Grey
I absolutely love my Anya shoes … but…
I absolutely love my Anya shoes … but I’m having to break them in as they are still slightly too narrow, but they are so elegant

Reply from Sargasso & Grey
I just need to say THANK YOU!
I just need to say THANK YOU!!
I have 38 (maybe 37 in truth) sized very wide feet with a high instep. I have resigned myself to Clarks' wide fitting (which are sometimes OK...) but on buying my latest replacement pair, they had changed their plain white leather trainers to a stiffer form of leather and after 3 months of pain and blisters I have to accept they are no longer for me.
I scoured the internet, found your brand and with no hope whatsoever ordered some new white trainers (with a snazzy silver star). I am in HEAVEN! They took about 20 mins of cautious wear around the house before they felt as comfy as socks.
I am delighted!! I will be back soon to peruse the rest of your website. This could become an expensive (delightful) habit!
Suzanne, 56, London

Reply from Sargasso & Grey
Stylish and comfortable
The shoes are well-made with excellent quality, comfort, and fit. I purchased them for my mother, who struggles to find shoes for her swollen feet. In the future, she won't have to worry because we’ve now found our go-to place for stylish and comfortable shoes. Furthermore, the customer service is excellent, with easy returns and swift responses from the Sargasso & Grey team. I’m very happy with my purchase.

Reply from Sargasso & Grey
Amazing
I can’t believe that I can wear beautiful stylish shoes again! I have tried several different makes over several years without success. But Sargasso and Grey have designed shoes that not only fit comfortably and disguise my bunions but look so elegant. I can even wear heels.
Thank you!

Reply from Sargasso & Grey
Stylish and comfortable
I've been meaning to order a pair of the trainers for ages, finally got round to it and was not disappointed. They are gorgeous, well made, and stylish. They were snug to start with but are super comfortable.

Reply from Sargasso & Grey
Disappointed...
I was so excited to receive my beautiful trainers in their stylish bag.What could go wrong? Sadly everything! They are not wide fitting and made my bunions very sore. I thought at first they needed some time to break in but this is not the case. After 6 weeks of fairly moderate use they are now falling apart. They were very expensive too! Just goes to show expense is no guarantee of quality.

Reply from Sargasso & Grey
Beautiful!
I ordered a size 10.5 wide shoe. This was much first pair of shoes from Sargasso &Grey and I have historically had bad luck with dress/work shoes because nothing is made to accommodate bunions. The shoe arrived within the expected shipping window, in great condition and it just gorgeous. It fits perfectly and is comfortable to wear. Looking forward to enjoying these slingbacks for a long time.

Reply from Sargasso & Grey
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







