Excellent company with quality products and excellent customer care. My nails are in a much better condition. I'm trying out the nail balm that comes in an easy to apply wand. It goes on very easily a... See more
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The products are very good - I’ve ordered dozens of nail gels, cuticle oil, primer and remover, tools, and, just recently, the nail repair. Everything has been high quality, the product information s... See more
Company replied
couldnt see anything in cart when I went back to it as got side tracked so put order in cart again to see previous was there so annoying that couldn't view cart in first place. I clicked not to s... See more
- Nice nails, but ensure you read everything carefully. I originally had a really bad experience with their subscription service as I know a few people have had a similar problem with being signed... See more
Company replied
Company details
Contact info
Keizersgracht 62, 1015 CS, Amsterdam, Netherlands
- wegotyou@sassysaints.com
- sassysaints.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Colors are nice and I like how easy…
Colors are nice and I like how easy they are to putt on but I thought they would be stronger. They are already lifting and chipping at the ends.

Reply from Sassy Saints
Do NOT use this company!
Do NOT use this company!!
I recently left a review and then responded to the request for extra information. But I still haven’t had a response or a refund!! Just in case there is a problem I will put the order information here.
Sassy 699085 £24.63
Sassy 735379 £28.43
Sassy 768142 £29.90
Sassy 805683 £25.42
A note with these details and my address went into the envelope. I have an email saying that they received my return. All packs were unopened. 22nd June a refund of £ 23.94 went into my account. This doesn’t match any of the above references. £84.44 outstanding! They advertise a 100 day money back guarantee.
I have sent multiple emails with the issue of not wanting their product because of how they conduct their business. This all started in February. I wanted to feel a little bit girlie after having a mastectomy. Before I could get chance to try the product more came and I’ve been trying to stop it since 😒
I should have just gone straight to trust pilot. Thanks Joanna for refunding me. No I don’t want to amend my review or star rating that you suggested by email. And as I returned all items to you, I am unable to gift them to my family. It’s not nice to make insinuations. Have a nice day. Kind regards.

Reply from Sassy Saints
I ordered
I ordered, didn't know I was signing up for a subscription. Talked to the costumer service, they helped. Didn't try out the product yet.

Reply from Sassy Saints
Easy to order
Easy to order. I’d like to be able to see more colors at once though.

Reply from Sassy Saints
I love the gel nails
I love the gel nails. They are thin, look natural and protect my own nails. Easy to apply and remove. A great product!

Reply from Sassy Saints
No issues
No issues, found what I wanted, picked best value, affordable, and clicked buy now!!

Reply from Sassy Saints
Buyer beware - customer service none existent
Purchased once quality was terrible despite following all instructions - didn’t want to be enrolled in subscription so contacted customer service. Two more payments have since been taken from my account despite numerous emails to ‘customer service’. I have cancelled on website to no avail either. They ‘claim’ to email 3 days before a payment comes out to confirm you want the items - this is categorically not true. All in all buyer beware this is a close to a scam as I have seen.

Reply from Sassy Saints
Nothing Like the Instagram Videos
This product is nothing like what you see on Instagram. I've tried it three times now, following all the instructions exactly, but the results were very disappointing. Some of the nails turned out bumpy instead of smooth, and after just one day, some of them had already fallen off. I really wanted this to work, but it simply didn't. Unfortunately, I can't recommend it.

Reply from Sassy Saints
Great
Great, long lasting nail wraps
Customer Service are very helpful.
Have now bought a subscription.

Reply from Sassy Saints
The customer service team were really…
The customer service team were really helpful and rectified my problem with ease.

Reply from Sassy Saints
I did these right before heading out…
I did these right before heading out and didn’t even take my time with it. Somehow they still looked super clean and put together. It genuinely felt like I had gone to a salon. Didn’t expect that level of finish at home

Reply from Sassy Saints
Fantastic and Easy to Apply
The gels are fantastic and so easy to apply, even in a hurry. It wasn't obvious I was on a subscription when I bought them, but actually it is useful and I am wearing them more. When I enquired about possibly ending my subscription the response was quick and really helpful. I actually ended up staying subscribed!

Reply from Sassy Saints
It is a great product especially if you…can not get to a salon regulally
It is a great product especially if you cannot get to a salon regularly. It is not as easy to apply but I ma sure as I get used to it the application process will imporove.

Reply from Sassy Saints
Delivery took longer than I thought…
Delivery took longer than I thought which was a bit annoying, not gonna lie. But when it finally came everything was packed well and the wraps themselves looked really good. Worth the wait in the end I guess.

Reply from Sassy Saints
Products and communication updates…
Products and communication updates about my order

Reply from Sassy Saints
This is a recommended product, more sizing needed
This is a great product. Only thing I would say is that there should be more options with sizing as some of mine don't fully fit and when they do there isn't enough of that size. The durability is good for someone with ADHD who is heavy handed. I will definitely continue to get them as I love that there are no damage to my nails and it doesn't take long to do them.

Reply from Sassy Saints
Very easy to understand and follow
Very easy to understand and follow. The advertisement is very tempting and persuasive, full guidance on how to use the product, excellent communication and great after sale control customer service.

Reply from Sassy Saints
Feel beautiful and confident - persistence and practice is KEY
I love the gel wraps. Why? mostly the colour variations. Honestly, I am not experienced with beauty care, nor am I a beautician, but with practice and KEY following the instructions, you do get good results. Practice makes perfect with the application - be persistent. I believe that, for what you get, the price is reasonable, and there are always offers, which I really appreciate about the company. Overall, I am beyond happy to be a relatively regular customer of Sassy Saints. I actually wish my job would allow me to wear the manicure sets more often, but as a Marine Biologist, that is just the nature of the job and not a fault with the product - it is very naturally damaging to the nails. That said, the pedicure set I find lasts sometimes more than 2 weeks, even with scuba diving daily. I truly hope this review helps people who are on the edge of buying Sassy Saints products because fundamentally every woman should feel beautiful and confident in their skin, and these products personally make me feel exactly that. Thank you Sassy Saints!

Reply from Sassy Saints
The wraps last less than a week
The wraps last less than a week. They are a lot of work to put on
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