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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and expertise during installations. Many people appreciate the smooth and easy service, noting that engineers arrive on time, complete jobs quickly, and leave everything tidy. Consumers frequently mention the excellent user experience, with installations often described as seamless and well-executed. Reviewers are particularly impressed with the clear explanations provided by the staff and their willingness to go above and beyond to ensure customer satisfaction.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Engineer was prompt, courteous and extremely helpful. I supplied my own bracket and cable for starlink installation and suggested the most likely position for the panel to go near the roof line. The... See more

Rated 5 out of 5 stars

A first class service, from initial order, through to installation. The product does exactly what it says on the tin, and provides a super fast flawless internet connection especially for those living... See more

Rated 5 out of 5 stars

The installer was brilliant a true professional who new exactly what he had to do and explained what he was going to do. As for the reception quality I regret not getting Starlink earlier. Chatting... See more

Rated 5 out of 5 stars

The installation was very efficient and professional, they came when they said they would, they were very pleasant and helpful, and at the end they helped us connect our devices to the wi-fi. The Star... See more


Company details

  1. Telecommunications service provider

Information provided by various external sources

We are an installation company, all related to the reception and distribution of Satellite and Terrestrial transmissions for both commercial and domestic applications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Wow wish I had switched to Starlink a…

Wow wish I had switched to Starlink a few years ago. The experience so far has been amazing. Our installer John was fantastic, although we were not at the property he kept me informed with calls and photos every step of the way. John is a real credit to you and cannot recommend you highly enough ☺️

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Satworks - Starlink installation

Great communications leading up to the installation. John, our engineer, arrived 1 hour earlier than the ETA advised which was great and he had us up and running within about an hour. Great service all round from the moment we placed the order with Starlink to the installation being completed by Satworks. Can highly recommend!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great job.

First class service with quick and easy installation. We were kept informed and updated on installation. Time amd date. Very clean and tidy job with no disruption to our house. Very polite amd friendly technician. House amd outside area left clean amd tidy.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I've recently joined Starlink

I've recently joined Starlink.
They emailed to schedule the installation which was simple to arrange however there was a three week wait.
It was disappointing that we started being charged immediately on receipt of the reuter rather than after the installation!
Anyway Mark, the installer, was very efficient, messaged the day before to confirm his timing. He was very punctual, courteous, helpful and did a good job.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication from this company regarding my starlink installation. Very helpful when having to change appointment times. The company they sent out to do the installation, Anywhere connect Ltd was fantastic, very helpful, friendly, and did a great job. Sat works gave a courtesy call the day after to check everything went ok. Very happy with them. Thanks.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

★★★★★

★★★★★

I recently had a Starlink installation carried out by Sat-Works on 16/03/2026 and I honestly couldn’t be happier with the service from start to finish.

The team were professional, punctual, and clearly very knowledgeable about the system. They took the time to explain everything in a way that was easy to understand, making sure I was confident with how it all worked before they left.

The installation itself was completed to a really high standard – neat, tidy, and with great attention to detail. They made sure the dish was positioned perfectly for optimal signal, and the performance has been excellent since.

What really stood out was their customer service – friendly, approachable, and genuinely helpful throughout. Nothing felt rushed and they were more than happy to answer any questions I had.

I would highly recommend Sat-Works to anyone considering a Starlink installation. Brilliant service, great workmanship, and a hassle-free experience all round.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic support from Satworks…

Fantastic support from Satworks throughout the entire process.

Living in a rural area, the installation was far from straightforward and the weather conditions on the day were extremely challenging. Despite this, Howard went above and beyond to ensure everything was completed properly before leaving.

He took the time to make sure the installation was fully finished and that all devices were connected and working perfectly. His professionalism, persistence, and attention really stood out.

I would highly recommend Satworks to anyone considering their services. A great company backed by excellent customer service.

Thanks again, Howard!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Able to visit day after booking. Fast and efficient and happy to accomodate routing around an older building. Would recommend!

12 March 2026
Unprompted review
Rated 4 out of 5 stars

Great installation experience but annoyed to be billed for a week prior to installation

Great installation experience.
Am annoyed that I am being charged from 4th March despite the installation not taking place until 11th March
I have asked for the invoice to be reissued but not heard whether this will happen.

11 March 2026
Unprompted review
sat-works.com logo

Reply from sat-works.com

Hi, Thanks for your comments. We are glad that everything went smoothly. Unfortunately we have no control on when Starlink start the billing. If we can help with anything in any way then please contact us as Satworks. 01204 204304

Rated 5 out of 5 stars

Our engineer

Our engineer, Mark, was very personable & efficient He arrived on time and worked quickly despite difficulties in reaching our router location (in the loft).

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Starlink installation

Howard, the engineer who installed my Starlink system, was friendly, polite, professional, helpful... he made sure everything worked perfectly before leaving, and left everything tidy. Strongly recommended.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Sat-Works…

Excellent experience with Sat-Works engineers. The pre-fitting discussion was very good, as was the advice received, and the dish fitting was excellent. Additional technical questions were answered clearly, in a friendly manner and professionally. 11/10 Will definitely use Sat-Works again should I need any work doing and would have no hesitation recommending Sat-Works to anyone else.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Cannot get any more efficient and helpful.

Friendly helpful and efficient, they had my unit fitted within a couple of days and bent her backwards to accommodate me so I wasn’t without a network. They were patient, they responded via email quickly and did all they could for us.

The installer was exactly the same, friendly helpful and pleasant, he did a good job installing the unit, arrived on time and cleared the small amount mess before he left.

I wound highly recommend.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The engineer arrived exactly on time and completed the job in under two hours. The installation was very efficient and professional, with the engineer consulting on the location of the dish and cable before starting the work.
We have an annexe building that we run as a holiday let, and the engineer made sure this was connected and running before completion. Excellent service.

4 March 2026
Unprompted review

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