Satispay Reviews 4,492

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy way to pay, every single store and online shop should accept it as a payment method. Once I tested different options to find the one that best fits to me, I now use this app every time I can beca... See more

Rated 5 out of 5 stars

Satispay is the ultimate app for smart payments. It's super fast, easy to use, and secure. I've been using it since it first launched, and it has only gotten better over time, constantly improving wit... See more

Rated 5 out of 5 stars

Extremely comfortable to use. Highly appreciated the ease and speed with which money can be exchanged between Satispay users. All that is missing is the ability to see in real time the transitions... See more

Rated 5 out of 5 stars

Satispay is a game-changer! It's fast, secure, and super easy to use. Perfect for shopping, splitting bills, or paying small vendors. The weekly budget feature helps me stay on track, and the local bu... See more

Company details

  1. Money transfer service

Written by the company

Satispay is a mobile payment app that you can use for everyday money management: shopping in stores, sending money to friends, paying for services and set money aside. #doitsmart


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Useful support

I received a very useful support from Satispay after the last payment to wrong shop. The payment was accepted automatically and the shop was closed that day and I couldn't ask to check the payments.
It was a really nice surprise to receive back my money and I really appreciate this support.
Thanks

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use, now more supported in the shops

Easy to use, secure, perfect for money exchange between friends, without cost. Good for payments in the shops, now is more supported than in the past. I hope it will become a standard. Support assistance is also good

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Great tool.

Great tool.
Very useful. Don't worry about your money, it's perfectly safe
Support eotks great as well

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Satispay is a game-changer

Satispay is a game-changer! It's fast, secure, and super easy to use. Perfect for shopping, splitting bills, or paying small vendors. The weekly budget feature helps me stay on track, and the local business integration is a huge plus. Highly recommended!

20 December 2024
Unprompted review
Rated 2 out of 5 stars

Not crediting back the money

After 8 days and a big effort in energy (calling my bank and Satispay customer care I obtained my money back on my banking account. At the beginning Satispay customer care deny an automatic feed on my account of 200 euros. Calling up my bank and making them to write to Satispay I was able to get back my money. As a money transfer it should day 1 or maximum 3 business day. It took me 8 days and a lot of effort. I am scared to transfer money between the two account and I feel I will close soon my Satispay account.

10 December 2024
Unprompted review
Satispay logo

Reply from Satispay

Hi Andrea, did you request the credit on the same day you received the top-up on your App? This is a factor that affects timing.
When several interbank movements are made, the system needs more time to process and perform all the necessary verifications. The whole process is automated but the amount is never lost! Thanks for the feedback though, we are working on improving the service. If you have any questions, as always, you can write to us at support@satispay.com!

Rated 5 out of 5 stars

Problem solved …

When I had a specific need for a wrong selection, customer service answered and solved the issue within 2 days. Assistance very appreciated.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Very useful

I regret that not everyone has it because you can exchange money without cash very quickly. I had a problem, wrote an email and the support resolved it.

7 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look