Andrei didn't initially have the Huum heater we wanted in stock but he was honest and delivered on his promised availability. His prices were good and he good straight forward honest product advice.... See more
Company replied
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See what reviewers are saying
Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being... See more
Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere.... See more
Just finished our sauna all supplied by sauna timber who helped us all the way with everything we needed just gave them the measurements and they sorted everything we needed the sauna looks fantasti... See more
Company replied
4.9
Excellent
194 reviews
Asks customers to review
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It was the best price I could find on…
It was the best price I could find on the internet in the UK. Considering the distance and the weight the delivery charge was reasonable. Buying on line was very easy and when we agreed a time and date for delivery it arrived pretty much on time.
19 July 2023
Reply from Sauna Timber
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our product at the best price on the internet in the UK. We understand that factors like distance and weight can impact the delivery charge, and we're pleased to know that you found it reasonable.
Fantastic sauna
Just finished our sauna all supplied by sauna timber who helped us all the way with
everything we needed just gave them the measurements and they sorted everything we needed the sauna looks fantastic beautiful wood so pleased we recommend this company to any one who wants to build their own sauna
20 June 2023
Unprompted review
Reply from Sauna Timber
Dionne, thank you so much for your glowing review!
We take pride in providing excellent customer service, and it's great to know that we were able to assist you every step of the way.
We're especially pleased to hear that you find the sauna to be visually stunning with its beautiful wood. It's our goal to offer high-quality materials to ensure our customers are satisfied with the end result.
Your recommendation means the world to us. We're thrilled that you had such a positive experience, and we'll continue to provide the same level of service to anyone who wants to build their own sauna.
The standard all suppliers should aim…
The standard all suppliers should aim for.
A company that offers a premium quality product backed up by great customer service and staff knowledge.
My order was delivered very quickly even though it was ordered over the bank holiday weekend and in perfect condition.
1 May 2023
Very helpful and knowledgeable
Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being confusing or overwhelming. Overall made the process of buying and installing what we needed much easier.
20 February 2023
Unprompted review
Perfect experience
The staff at this company know how to look after their customers.
The customer service is brilliant
Will definitely use again
The quality of the Alder wood I purchased is excellent
16 December 2022
Excellent service,
12 December 2022
We have finally found a great
We have finally found a great, reliable and knowledgeable company who stock all we need.
8 December 2022
Thanks all good
16 November 2022
As always there are brilliant
As always there are brilliant. Quality and price is second to none and excellent communication and delivery
1 November 2022
Great communication and great service…
Great communication and great service and product.
Order were delivered quickly and the owner was helpful with Sauna advice.
21 October 2022
Recommend company
Great customer service. Good friendly advice given. Delivery was quick. A great pleasure to deal with these guys.
15 September 2022
5 star 🌟🌟🌟🌟🌟 service
16 August 2022
Great service
Great service, communication and high quality timber at a very fair price.
Lovely people to deal with.
7 June 2022
Sauna Wood at a good price
Sauna Wood at a good price, Quality Wood and fast delivery, good sound advice, what more can you ask for.
3 June 2022
Excellent quality and service
12 May 2022
Andrei has been very helpful and…
Andrei has been very helpful and reliable, giving lots of good advice and the products have been of excellent quality.
10 May 2022
Great service very helpful the delivery…
Great service very helpful the delivery driver even put aside some time to give some advice.
Punctual and honest.
6 April 2022
Unprompted review
Sauna timber is a first class company
Sauna timber is a first class company, very helpful and very punctual and quick with deliveries. Also first class timber all the boards i received were of excellent condition and dimensions were as ordered. A1 company will use again
5 April 2022
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