Andrei didn't initially have the Huum heater we wanted in stock but he was honest and delivered on his promised availability. His prices were good and he good straight forward honest product advice.... See more
Company replied
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See what reviewers are saying
Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being... See more
Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere.... See more
Just finished our sauna all supplied by sauna timber who helped us all the way with everything we needed just gave them the measurements and they sorted everything we needed the sauna looks fantasti... See more
Company replied
4.9
Excellent
194 reviews
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Brill service
28 March 2021
Very helpful
28 March 2021
Very good reliable service
Very good reliable service. You can ask any questions about sauna and you'll get a detail answer. Thank you Sauna-Timber.
26 March 2021
Brilliant service very helpful and…
Brilliant service very helpful and nothing is too much trouble
Would recommend to all
Will certainly use again
22 March 2021
Very impressed with swift delivery and…great customer care
Very impressed with swift delivery and response to my query where I had failed to order the right number of parts but response solved problem quickly and gave me a solution
14 March 2021
Just brilliant
Just brilliant! Excellent communication and advice, personal service. Highly recommended *****
14 March 2021
Fantastic service
Fantastic service, quick delivery and high quality sauna components. We love the timber especially and will definitely be using Sauna Timber for more items as we need them. Thanks for all your help with our order Andrei!
28 February 2021
100%; one of the best companies I've ever bought from.
Sauna Timber has been excellent in every aspect. Andrei is very knowledgeable and helpful and personally delivered everything I ordered and still took time to give me helpful advice, before he then drove over 5 hours to get home. The quality of the wood he supplied is superb; not a single defect, dent or knot. The finish is perfect and the planks are so consistent that it was a pleasure to build my first sauna. Even the accessories like the sand timer and thermometer are great quality and complete the sauna.
18 February 2021
Unprompted review
Excellent.
Great communication, excellent service, brilliant product. Will be using these guys for everything sauna related in future.
17 February 2021
Spot on
. Fast.freindly .delivery spot on.matials top drawer. Overall 10 out 10 .highly recommended. Contact. Good.
2 February 2021
Fantastic product
Fantastic product, helpful and professional staff members and very good value for the money, I would happily use this company again.
24 January 2021
Great service
Great service, very helpful advice, everything delivered on time and correct
20 January 2021
DIY sauna
As I want to DIY my sauna I have purchased various part including the glass sauna door. The items arrived on time and they are good quality.
18 January 2021
This is an excellent service
This is an excellent service, providing very good products at a reasonable price. Friendly, helpful, and cooperative, with prompt delivery. Andrei took great trouble to get my order to me in good time. I got excellent advice about fitting up my sauna room. Highest praise.
18 January 2021
My first sauna: company is excellent
I’ve never built a sauna before so this was my first attempt. I had looked at several websites when planning what to do. After I received my samples I decided to order the majority of my materials from Sauna Timber. I have now fitted the 126 strips of Alder panelling and not one piece was damaged or sub standard. In the past with other wood working projects I always order a few items spare to allow for damage. In the case of Sauna Timber this was not required as every item was 100%. The delivery and customer service was fantastic as well. I’ve got my sauna now but would have no problems whatsoever recommending them. Well done. A very satisfied customer.
18 January 2021
Top quality wood
Top quality wood, very fast delivery, delivered in 2 days time frame, all packed well.
2 January 2021
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