Saunabox Reviews 377

Saunabox is highly effective. Heats up in about 15 minutes (we store ours in the garage, starting temperatures are lower in there). Fits two people pretty well without feeling cramped. We always sleep better at night and it has been a huge help in recovering sore muscles.

Horrible customer service. They do not return emails. Says it is Bluetooth enabled but it's not.

I’m really pleased with my Sauna Box Go. It works well and produces great heat. It’s well made and feels like it will last a long time. Unfortunately I can’t figure out how to get the Bluetooth connection the app to work and there are no instructions online. Customer service hasn’t responded with any help either.

Absolutely love the SaunaBox. Easy setup, great design, and powerful HEAT!! I love the feeling after a deep sweat in the SaunaBox! Highly recommend for anyone wanting to get into the home sauna space at a reasonable low cost!

Couldn't be happier!
Installation/setup was a breeze.
It provides a sauna experience that well exceeds (I paid $450) the MSRP.

Can't Thank You enough!
TG

Bought a SaunaBox. Chair broke 2nd use. Steam Generator broke after first month. Send several emails with pictures. Contacted customer by phone got put on hold and no one ever got back on phone to follow through. See several others with same issue there's no way the should still be aloud to sell this junk

I Suffer from Knee pain after 4 ACL Surgeries. I have noticed that after using Sauna Box for 3 weeks my knee pain is gone. Feel Great. Love your Product

Easy to put up. Easy to use. Very happy all around.
Great product, I have told a lot of my friends to get one !!

Whole thing is cheap and flimsy. Didn’t have original parts. Had to wait two weeks to get correct parts. Complicated setup.

I wish I didn’t buy and I wish I could get a refund. Bummer.

This product is better than I imagined the steam it put out is amazing and yes I sweated the calories

I love my Saunabox. I bought it to help get rid of inflammation. It's doing wonders! I feel great. I would definitely recommend.

I ordered my SaunaBox in Dec 2024 but never received it. I only received the aromatherapy but have no sauna to use it in. Totally disappointed. Requested a refund.

The Sauna works great, the product is truly quality, and the customer service puts the customer first.

Very satisfied overall. Only hiccup is that it takes longer than the advertised 15 minutes to heat up, I'm finding it takes closer to 25 minutes to get to full heat. Then, since you can only set it to go for an hour then that limits the time I can spend. Our sauna is set up in an unheated basement in the Pacific Northwest.

We bought the sauna around Christmas used it a handful of times and the machine/heater stopped working. Still trying to figure out what to do. Wait for customer service to respond. Originally gave one star but since my post the company sent a replacement. Hopefully this one will work longer.

I love my Saunabox! I only wish it fit more than one person.

I was sent a broken machine and was never able to use the sauna. It took weeks to hear back from the company after multiple attempts of reaching out. Still trying to return the item.

I was given a SaunaBox for Christmas. Loved it for two weeks and then it started steaming weird and exploded all over me leaving me with 2nd degree burns and an ER trip. Left picture is day 2, right picture is day 10. I contacted SaunaBox to ask for help fixing the unit. Two weeks later and all I have gotten is an email telling me they will “elevate” and I have heard nothing more. Beyond frustrated as I just wanted help fixing the sauna. #saunabox SaunaBox Ambassadors @saunabox

They don't want to answer my warranty claim. They don't even answer my emails anymore. Now I have another complain about the main unit that do not want to warm up! How can they replace it according to my warranty contract?

love the box I have outside the only problem is it leaks when it rains. I put a tarp on top so water cant get in. you should offer some kind of cover so water doesn't get in. Other than that it work great