SAVA Amsterdam Reviews 298

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items often exceed expectations with their classy designs and durability. Many people are also highly satisfied with the exceptional customer service, highlighting the team's professionalism, quick responses, and willingness to help resolve issues. However, some people experienced issues with the delivery service, mentioning long shipping times, lack of tracking updates, or lost packages. A few other people also felt that the quality of some products was only satisfactory or that stones fell out shortly after purchase.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the beautiful designs, excellent... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent craftsmanship, durable... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise fast delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really liked the designs when I saw them online and when I received the items, they exceeded my expectations. Great quality for very fair prices, perfect modern designs. I had an issue - entirely my... See more

Company replied

Rated 5 out of 5 stars

I Bought a Sava ring & chain set which looked nice & was satisfactory, unfortunately the chains were too small. Followed the Sava return process. Amsterdam customs took a while to clear but after 2wee... See more

Rated 5 out of 5 stars

The items are top quality, classy designs and complements any style. Customer service is above and beyond. All my questions and concerns were handled professionally, quickly, and with utmost care for... See more

Rated 5 out of 5 stars

The first thing is that everything (all four products) were exactly as advertised and as I expected: great quality, great length and great durability. Second, arrived ahead of schedule and had no prob... See more

Company replied


Company details

  1. Jewellery shop
  2. Fashion accessories shop
  3. Jeweller
  4. Jewellery Designer
  5. Men's clothes shop
  6. Watch shop

Written by the company

Welcome to SAVA Amsterdam. A jewelry brand founded by two brothers in the heart of Amsterdam. Inspired by the city’s style and energy, we create minimal, timeless pieces designed for every moment of the day.

Lifetime Warranty

Including accidental damage

Our Lifetime Warranty covers everything we state won't happen to your SAVA piece. Just email a photo of the item at info@sava-amsterdam.com along with your order number, and we'll process a replacement item for you. No questions asked, no judgement, no fuss.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

298 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I like the look and the feel

I like the look and the feel, but I do wish the chain was a bit longer

13 March 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you for your feedback. We’re really glad to hear that you like the look and feel of the chain. We appreciate the suggestion about the length as well, feedback like this helps us continue improving our designs and sizing options for the future.

Rated 5 out of 5 stars

Anytime again!

The quality is amazing and the prices are more than fair. Perfect jewellery for any occasion. One of the best customer services I ever experienced too. Those guys know what they're doing!

22 March 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you so much for the kind words. We’re really happy to hear that you’re enjoying the quality and value of the jewellery and that our customer service made a great impression. It means a lot to us that you’d choose SAVA again.

Rated 1 out of 5 stars

1 star

1 star. Do not buy.

This “Men’s Cross Bundle” is completely misleading. The chain is so short it fits like a choker, the pendant is tiny, and the quality is terrible. Mine arrived with discoloration and defects, and it looks nothing like what’s shown in the product photos.

It honestly feels like a cheap costume jewelry piece being sold as something much better. Very disappointed and definitely not worth the price.

19 March 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi Anthony,

Thank you for sharing your feedback. We’re really sorry to hear that your experience with the Men’s Cross Bundle did not meet your expectations. This is certainly not the experience we want any of our customers to have.

We’ve reached out to you via email so we can look into this further and work toward a proper resolution for you. When you have a moment, please respond to our email and we’ll be more than happy to assist and help resolve the situation as quickly as possible.

We appreciate you bringing this to our attention and hope to make this right.

Rated 5 out of 5 stars

Ordered the SAVA watch and I am so…

Ordered the SAVA watch and I am so happy with it. So clean! Been getting so many compliments and people asking where I got it from. Really well crafted and the packaging is extremely nice. A very premium feel.

11 March 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you for the great feedback. We’re really happy to hear that you’re enjoying your SAVA watch and that it’s been getting so many compliments. It’s wonderful to know that the craftsmanship and packaging gave you that premium feeling. We hope you continue to enjoy wearing it.

Rated 5 out of 5 stars

Great chain stack combo delivery was…

Great chain stack combo delivery was quick and chains look great would definitely recommend

17 March 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you for your review. We’re glad to hear that you’re happy with the chain stack and that the delivery was quick. It’s great to know you like how the chains look, and we truly appreciate the recommendation.

Rated 5 out of 5 stars

Fanstastic products for very…

Fanstastic products for very competitive prices. Amazing costumer support. Highly recommend to anyone looking for stylish and quality accessories.

4 March 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you for the kind words and recommendation. We’re really pleased to hear that you’re happy with the products, pricing, and the support from our team. It means a lot to us that you’d recommend SAVA to others.

Rated 2 out of 5 stars

do not order

shipping took forever with no shipping updates, jewelry is cheap feeling, website constantly having “bogo sales” but would sell more if they just marked their product at the price it’s constantly selling for. also ships out of florida, not at all amsterdam.

15 March 2026
Unprompted review
Rated 2 out of 5 stars

Delivery takes forever and mystery gift…

Delivery takes forever and mystery gift is simply not sent. After contacting support, you will be ignored.

3 March 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you for your feedback. We're very sorry to hear about your experience.

Our customer service team is available 24/7, and we always aim to respond to every inquiry as quickly as possible. It’s possible that we were unable to locate your request without your order details.

We would really appreciate it if you could reach out to us again and provide your order number, so we can investigate this for you right away. You can also email us directly, and our team will be happy to assist and resolve the issue as quickly as possible.

We’re looking forward to hearing from you so we can make this right.

Rated 1 out of 5 stars

I ordered a product on February 16

I ordered a product on February 16. The promise was delivered in 3 to 5 days now it’s coming on March 14. I’ve spoken to customer service several times and they have told me that they’re having fulfillment issues yet their website still says that they can deliver this product anywhere in 5 to 7 days. Do not buy anything from this company. It is a scam.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

A lovely neckless and I’ve had several…

A lovely neckless and I’ve had several positive comments ! Really happy and will be buying the matching bracelet soon !

22 February 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you so much for your kind words. We are thrilled to hear you love your necklace and that you have been getting compliments. That is the best feeling. We hope you will love the matching bracelet just as much, and we cannot wait to have you back again.

Rated 5 out of 5 stars

perfect from start to finish

Everything was perfect from start to finish. The bracelet is exactly as described, with excellent quality and flawless finishing. The order arrived on time and was very well packaged. You can really see the care and attention to detail. I am extremely satisfied with my purchase and would definitely recommend it.

21 February 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Wow, thank you for such a thoughtful review. It truly means a lot to us that you noticed the quality, finishing, and packaging. We put a lot of care into every step, so knowing you had a perfect experience makes us very happy. Thank you for recommending us.

Rated 5 out of 5 stars

Amazing

Very good quality. The Jewellery fits to every situation and outfit, especially the necklace and bracelet.

21 February 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you for sharing this. We love hearing that our jewellery works beautifully for different outfits and occasions. It is exactly what we aim for when designing each piece. We really appreciate your support.

Rated 5 out of 5 stars

Love the product

Love the product

19 February 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you. We are so glad you love the product. Your support means a lot to us and we hope you continue to enjoy wearing it.

Rated 5 out of 5 stars

Good quality jewellery

Fast shipping, quality jewellery and looks the same as the photos.

15 February 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

We really appreciate your feedback. It is great to know the jewellery met your expectations and arrived quickly while matching the photos. Thank you for trusting us with your purchase.

Rated 5 out of 5 stars

Customer Support

The Products are very good, but sadly just weren’t for me, so i had to return them and the customer support for the Return was very Kind and helpful.

17 February 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you for your honest review. We are glad you liked the products, and even more pleased to hear our support team could help make the return process smooth and pleasant. We always want our customers to feel taken care of no matter the situation.

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