Customer Service were very responsive regarding all the queries I had. Just make sure to check with their bike size chart before ordering. I had to return the SAVA Gravel Bike, size 49 bike I received... See more
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Customer satisfaction is our top priority. Our dedicated sales team is always ready to support and help grow our customers' businesses. Whether you're a professional cyclist or a casual rider, SAVA Bicycles offers the perfect blend of performance, quality, and affordability.
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China
- savadeck-bike.com
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Zero professional integrity: Silently deleted my account for the 2nd time while actively promoting
I am forced to downgrade my review to 1 star due to an unacceptable pattern of unethical behavior by Sava Bike.
Initially, they refused to pay my affiliate commission for Order #4782 and deleted my affiliate account. Only after I confronted them with clear proof from the dashboard did they finally pay the commission and restore my account.
However, after a period of time, Sava Bike has silently deleted my affiliate account FOR THE SECOND TIME without any notice or explanation—all while I was still actively promoting their brand and driving traffic to their site.
I have reached out to them regarding this issue, but they have completely ignored my email.
It is now clear that restoring my account earlier was just a temporary move to settle the initial review, only for them to quietly wipe it out again later. There is zero professional integrity here. Content creators and affiliate marketers: stay away from Sava Bike.
Price & shipping great, BUT....
The price was great and the shipping time was fast. However, I was missing a small part and although I received a quick reply, I was never updated if the replacement part had been shipped. After several attempts to make contact I was finally updated. Upon receiving the missing part it was determined to be the incorrect part. The company was informed about the incorrect part but I still have not received an updated and informed of any action. I've owned the bicycle for 3 months and still have not been able to ride it.

Reply from SAVA Bike
I have had a very good experience with…
I have had a very good experience with SAVA. Their customer service has been responsive and helpful whenever I had questions, and communication has been smooth throughout. The team has been easy to reach and willing to assist when needed.
I am also very happy with the bike itself. The quality, performance and overall ride feel have been excellent, and it has exceeded my expectations for the price.
Overall a very positive experience.

Reply from SAVA Bike
Sava Falcon experience!
I will start by saying my new Sava falcon is an Amazing bike! For the money you can’t beat it. Been knocking out 100k group rides with ease. Keep in mind I’m riding alongside ppl with Pinarello’s, Masis etc! High end bikes and they perform no better than my Sava Falcon.

Reply from SAVA Bike
Received on time and as promised
Received on time and as promised. Well engineered. Good quality build. Good price. This gravel bike will make a nice travel bike, which is why I bought it.
Very happy for new bike
I bought a Sava AK105 as a gift for my girlfriend. She's very happy with it; it's very nice, and I really liked the quality, handling, and style. I had a problem with a part that broke upon arrival. I contacted customer support via email, and they responded in less than 3 hours and sent me the replacement part with express shipping. I received it in the United States in just 4 days. I'm very happy with the customer service and with the new Sava.
Well
Well, In my personal experience about this purchase I feel it was so balanced in relation quality and price. I mean there was no fees nor cost of shipping which I really appreciate so much take in consideration for the investment in this kind of bikes. A good acquisition.

Reply from SAVA Bike
The purchase was so easy
The purchase was so easy, and the bike came very fast.
It was well packed and simple to assemble. Both husband and I bought bikes and we are very pleased woth them.
Great quality
The shipping was incredibly fast. I gave the aurora r8 to a local bike mechanic to fully fit it and even he was impressed by the quality.
I already recommended it to several people and can’t wait to make many cool memories with it.
Thanks a lot

Reply from SAVA Bike
I ordered a replacement seat post so I…
I ordered a replacement seat post so I had an extra. It was super simple and I had it in less than two weeks. I wish Savadeck made a 400mm version but I am very happy.

Reply from SAVA Bike
Awesome
Awesome, the bike was packed very good and assembled it perfectly. I would recommend it 100%.

Reply from SAVA Bike
Well what went wrong is you shipped the…
Well what went wrong is you shipped the bike that arrived close to my distribution center and then was not delivered because the package was damaged, I never heard back from sava, since it was Christmas break it seems like nobody was in the office, really the whole experience sucked because I was eager to make this a Christmas present. I suspect that when you ship the bike the package was already damaged and you just really didn't care much. The bike was originally returned before so somebody didn't really do their due diligence when shipping it out, not exactly great service, definitely lowered my expectations. To summarize my experience slow response and no attention to detail. What a disappointment. I ended up ordering the same sava bike through Amazon, realizing that with Amazon I have more protection from being abused with problems of delivery.

Reply from SAVA Bike
Loved it
Loved it! Extremely well packaged and met expectations! This is my second SAVA!

Reply from SAVA Bike
Sava A7L pro
Deliovery was fast, easy to assemble.
It is my second bike with Sava Bikes and this one is a road bike. Very smooth and solid ride!
Love it.

Reply from SAVA Bike
Kootu Hollow Bicycle Saddle
Saddle is as described on the website. Lean but relatively comfortable.

Reply from SAVA Bike
The bike is really great to ride
The bike is really great to ride, but the manual to assemble is missing. Need to check multiple YouTube videos and different bike models have different assembly of parts. The steam parts are so delicate and when assembly the plastic parts got damaged and I need to order new one and had to pay $5 after negotiating which was earlier asked for $20. These parts don’t cover in warranty which it should be part of warranty.
SAVA GRAVEL BIKE from size 49 to size 47
Customer Service were very responsive regarding all the queries I had. Just make sure to check with their bike size chart before ordering. I had to return the SAVA Gravel Bike, size 49 bike I received and request for a size 47 (I have a Specialized Bike, size 49 fits well and I am 5'3").
This bike is better than more expensive brand name bikes
The communication throughout the entire process was exceptional, keeping me well-informed. The bicycle shipping time was excellent, with no issues encountered. Subsequent communications were also outstanding. The online video proved extremely helpful, making bicycle assembly effortless. I am thoroughly impressed with the bicycle. It demonstrates responsive acceleration while maintaining sufficient compliance for extended periods in the saddle. My longest ride to date has been 120km, and the experience was consistently comfortable. The bicycle's aesthetic is impressive and garners significant attention.
Price and quality very great
Price and quality very great. Enjoy riding every time thank you for affordable carbon bike!
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