Savage Supplements Reviews 327

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the products, finding them effective and well-made. Some consumers have had positive experiences with delivery, noting fast service and receiving their orders in good condition. There are also instances where customer service has been praised for being responsive and helpful, even resolving issues like incorrect items or delivery hiccups. However, some people were dissatisfied with significant delays in receiving their orders, with some reporting never getting their products at all. A frequent complaint revolves around poor communication, including a lack of tracking numbers and unanswered emails or messages. There are also concerns about incorrect items being sent and a perceived lack of accountability from customer service when problems arise, leading some to feel let down by the service.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express significant frustration and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising fast delivery and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing significant dissatisfaction.... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the products as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I made a bad review after waiting long for my order. After a while I did receive the vails with another label. I was suspicious but Savage offered a free of charge check on their cost. I took the L... See more

Rated 3 out of 5 stars

So far I have had heard absolutely nothing from my purchase from about a week ago. No tracking number or any updates. A bit disappointing. Update 11/14: I did receive my package and product in goo... See more

Company replied

Rated 3 out of 5 stars

After establish contact with the owner of this company we were able to address the problem presented in my initial review. The products have been received in good condition with a minor flaw of a miss... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. Gym
  3. Health food shop

Written by the company

Healthcare vitamins and supplements for gym loving users


Contact info

3.7

Average

TrustScore 3.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Ordered supplements on the 28th March

Ordered supplements on the 28th March, paid for 1st class signed for delivery. After 3 days I contacted Savage Supplements as to find out why my order had not been shipped. Phil replied and said he had been in an accident and would ship them "tomorrow".

Another 2 days had past and nothing. I emailed requesting a refund and Phil replied with T&C's but nothing had still been shipped. It's now been 10 days and Phil has not replied to my last email.

This has been the worst experience of buying supplements and I really hope that I have not been ripped off, but if that is the case then I will pursue this further!

I hope you reach out to resolve this immediately.

Replying to you - 08.04.23

I placed the order on the 28th March (Tuesday) not Friday as you are claiming, I have evidence of the order email. You had 3 working days from my order date.

This is beyond ridiculous and your customer service is terrible. If I do not receive my refund by Monday then I will be contacting Trading Standards.

This is me saying that you have been "in touch" but still no resolution.

7 April 2023
Unprompted review
Savage Supplements logo

Reply from Savage Supplements

Ed ward it states out our t/c’s its 3 days post n pack. Would like yes of course or keep as is. Drop me line. And I don’t control RM. And I am not resolve owt til you reply saying I’ve been in touch. Ps 28/3:is a Friday. So by my books I have til weds

Rated 5 out of 5 stars

Fast turnaround

Fast turnaround, great products and super friendly

14 March 2023
Savage Supplements logo

Reply from Savage Supplements

Cheers nick :)

Rated 5 out of 5 stars

Very good!

Great products, good communication, fast delivery. Would use this company again.

15 March 2023
Unprompted review
Savage Supplements logo

Reply from Savage Supplements

Thanks for the review and I’m glad you’re happy with the service. Cheers, Phil

Rated 5 out of 5 stars

I can not rate savage supplements high…

I can not rate savage supplements high enough, not only are the products amazing ,but the service is amazing, and the advise and knowledge is priceless, thank you

16 February 2023
Savage Supplements logo

Reply from Savage Supplements

Cheers dude, I know I’m a genius but that means a lot😎

Rated 5 out of 5 stars

Very impressed with these guys

Very impressed with these guys, quick and helpful responses to my product questions and then speedy delivery once I'd placed the order, which ended up arriving the next day.
A genuinely happy customer.

23 February 2023
Unprompted review
Savage Supplements logo

Reply from Savage Supplements

Cheers dude happy to help anytime, chuffed you’re happy. Phil

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! Ordered on the Wednesday and it arrived on the Saturday. Good customer service as i had a query about which needles to use and they sent me suggested links. Haven't tried the product yet - will report back in a couple of weeks for a product review

27 February 2023
Unprompted review
Savage Supplements logo

Reply from Savage Supplements

Thanks Rachael, happy to help you know how to reach us
Phil

Rated 1 out of 5 stars

Just a scam

Just a scam. Order was done month ago, haven't received anything. Wrote to them, some Phill responded that sorry will fix it. Then that servers were hacked. After that nothing. Wrote again, no response.

20 January 2023
Savage Supplements logo

Reply from Savage Supplements

Hello

Customs may have your parcel. I will check the tracking and its been stopped ill send again today. Then if you could change your review to say I solved the problem id be grateful

Phil

Rated 5 out of 5 stars

Customer service.

I had to email to organise sending some of your product back, and subsequently re-ordered for a second time. Phil Taylor responded and couldn’t have been more helpful. I was very impressed with the personal and sensible approach to your customer service.

15 January 2023
Rated 5 out of 5 stars

Always helpful service

Always helpful service, products are as described, any concerns about anything, the email response is great, really happy with savage and will use again

1 February 2023
Unprompted review
Savage Supplements logo

Reply from Savage Supplements

A gentleman thru and thru, thanks mick

Rated 5 out of 5 stars

Amazing products

Amazing products, great communication.

19 January 2023
Savage Supplements logo

Reply from Savage Supplements

Thanks so much for the review, I’m glad you’re happy with the products and service

Rated 5 out of 5 stars

I’ve used Savagesupps for several years…

I’ve used Savagesupps for several years now and always been more than happy with product.
Phill is a genuine and guy and will always advise and inform on suitable use of supplements.
I have been lucky enough to try many of the savagesupplement products to assist in my bodybuilding and fitness endeavours and they have always been on point in helping me meet my goals.

With many sketchy supplement companies out there you can rest assured that purchasing from these guys you will get legit product at sustainable pricing.

It’s an honour doing business with Phill 100%👊🏽

23 January 2023
Unprompted review
Rated 5 out of 5 stars

Great products and top…

Great products and top communication/information to help me with any questionsi had. Have made many orders over a few years and not had any problems at all. Fast delivery always

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Ordered some products from phil

Ordered some products from phil, and being a first time buyer from him was sceptical as always, but communication was great, informative, and put my mind at ease, recieved the products and have been using them religiously with great effect! would 100% recommend to anyone! great service great product and a pleasure to deal with

3 January 2023
Unprompted review
Rated 5 out of 5 stars

Been using these products for some time…

Been using these products for some time now, using them therapeutically with clients as well as myself.

I’m astonished by their efficacy, I’m usually dubious of new therapies as I’m a rather skeptical person.

Following a recommendation by a colleague, I tried the maxicalm initially and it immediately worked exactly as described. Leading me to use a number of products in this range.

The staff were helpful and gave some sound advice, delivery was ahead of time.

Overall very pleased that this was recommended to me.

29 December 2022
Unprompted review

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