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Company details

  1. Men's clothes shop
  2. Fashion accessories shop
  3. Shoe shop

Written by the company

E-commerce di abbigliamento, calzature e accessori uomo.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saveone 1st Experience

As follower of Andrea on social media, I was curious to try Saveone and was impressed by the variety of of options avaliable and how easy their mobile app was, and delivery time was quick. I am planning to visit the store in person next time I am in Italy.

24 July 2024
Unprompted review
Saveone logo

Reply from Saveone

Hello Ali!
We are waiting for you in Milan, thank you for you fantastic feedback.

See you soon,
Giorgia
Saveone staff

Rated 5 out of 5 stars

Italian artesian clothes

My favourite artesian clothes store. Even if I live abroad, I always buy my clothes from Saveone. The Italian taste is amazing, the quality is top and the style is outstanding.

7 June 2024
Unprompted review
Saveone logo

Reply from Saveone

Hello Evangelos! Thanks for your feedback, we're glad to know that you are our fidelity customer.

See you soon,
Giorgia
Saveone Staff

Rated 1 out of 5 stars

I have still not received my parcel

I have still not received my parcel . Just worried if this is even a legit website or not.

27 November 2023
Saveone logo

Reply from Saveone

Dear Harsh, we are sorry about that, how you can see from the tracking, the parcel has been shipped the 27th November. We had a lot of bank holiday in Italy, in those days the delivery's company doesn't work. We tried our best to ship your parcel in perfectly time.
We are looking forward to seeing you happy with our clothes (as much we can check, it should be shipped today 7th dec).

Giorgia

Rated 1 out of 5 stars

Awful experience

Awful experience, ordered the trousers online and was told that shipping will take 2 working days which I thought was a bit odd as it was coming internationally but they assured me it would be there in 48 hours which then subsequently took more than a week to come. I also tried to cancel this order before it was shipped and they said that I would still have to pay shipping even though it was being held at customs in Italy. Next problem is the trousers I ordered were extremely tight around the calves and thighs which was strange considering I don’t have particularly big legs also the material is cheap and awful. Went to return the package but got an email which they I had to cover all expenses sending it back and also they called me the wrong name in the email. No apologies or asking why I’m returning the product. Avoid this place

6 June 2023
Unprompted review
Rated 1 out of 5 stars

Worst service ever

Worst service ever. App not working. No chance to create an account to create a return.

5 September 2022
Saveone logo

Reply from Saveone

Hi Robert, we are sorry for your feedback. Our site and our app are fully functional, and you can request a return by connecting to your user profile. You can also contact us for immediate assistance in the return request.
Best regards
Eleonora
Saveone Staff

Rated 1 out of 5 stars

Haven't received items, they are not even replying.

I've made an order on August 8th for 3 vest chains supposedly to come within 6 days (with quite expensive courier fees of 35 euros from Italy to Greece just for a simple postage envelope that could fit the 3 chains).

I haven't received anything as of 19th August, not even a track number and I've sent 3 total emails on which nobody has even replied to me.

I just lost the money as it seems as my bank can't even figure them out and they're not releasing my dispute for a chargeback unfortunately.

Serious waste.

19 August 2022
Unprompted review
Saveone logo

Reply from Saveone

Hi Konstantinos, we are sorry for your feedback. Unfortunately, our shipments to the Greek Islands are not cheap. We are sorry for your experience, but due to a stock error your products were not available and were promptly refunded.
Best regards
Eleonora
Saveone Staff

Rated 1 out of 5 stars
Saveone logo

Reply from Saveone

Hi Faisal, thank you for your feedback. Sorry for the experience of him. As per the tracking number, his order is delivered on 17/06/2022, the order was arrived in 14/06/2022. Our overseas shipping is very fast!
Best regards
Eleonora
Saveone Staff

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