Savor & Soak Travel Co. Reviews 14

TrustScore 4.5 out of 5

4.5

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Company details

  1. Travel agent

Written by the company

Custom Japan trip planning, combining the expertise of a travel agent and the knowledge of a digital nomad. Experience a custom adventure in Japan — visit temples straight out of your daydreams, enjoy foaming cups of matcha while roaming tranquil gardens, and relax in hot springs after a day of exploring. Let me help you overcome the overwhelm and recommend the best places for you to visit and stay, based on your preferences and travel style, and my knowledge of Japan.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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Rated 5 out of 5 stars

Money VERY well spent!

Hiring Adeline and “Savor & Soak Travel” was the smartest decision we made in planning our trip to Japan. My husband and I had been several times before, but always with my parents who spoke Japanese. The other couple traveling with us had never been at all, and were very open to new suggestions and were happy to skip the “must-see” (and therefore very crowded) attractions. We all wanted some new experiences, a ryokan, some hiking/biking, and some art. Adeline gave us spectacular recommendations such as a beautiful resort/ryokan on the smaller main island of Shikoku and beautiful gardens we never would have known about. She also procured tickets for so many events such as a sumo practice, TeamLabs Planets, gardens, art museums and trains! She booked an amazing private tour of Kyoto, where we visited shrines, temples and bamboo forests…just not the over populated ones! She booked a wonderful food tour in Osaka, and a beautiful tea ceremony. She got us tickets for the very popular and spectacular art museums on Naoshima & Teshima, and booked rental cars for us. We wanted to book our own accommodations so she advised as to areas that fit our interests, and suggested restaurants and sites we could visit on our own. This was money SO well spent, and we can’t recommend this service enough!

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Spanish family of 3

Spanish family of 3, traveling to Japan for 2 weeks in February 2025. I am the one that usually organises all the family trips, and spend (and enjoy) countless hours looking things up, booking hotels, etc, so it was not easy for me to “let go”. I am SOO glad that I hired Adeline of Savor & Soak for this trip. Her knowledge of the country, her recommendations and the way she seamlessly organised our day to day made our holiday a bliss. She went above and beyond what we could have found in any website, instagram account or similar, so we felt at all times that the trip was made for us only.

It started with several emails and video calls to understand our likes and dislikes, then we followed a chronological order to book the different stages of the trip. For example, when it came to booking hotels, I had specific needs about the type of bedrooms, and she suggested 3 different options for the different locations with those needs in mind. Also, her organising of the train rides, with detailed explanations about the stations, times needed, how to use the train tickets (not always easy to understand...) was a life saver.

You can see Japan by yourself, but by hiring Adeline you get to visit things and experience activities that are not easily found online or in a guide book.

I will be recommending her to other people going to Japan (some have asked already).

16 February 2025
Rated 5 out of 5 stars

Perfect Trip 5+++ stars

I used Adeline at Savor & Soak Travel to plan and book my first trip to Japan. Adeleine put together an excellent itinerary with many experiences that I would not have thought of doing. My trip went so smoothly. Every tour guide she set up was excellent. The experiences she reserved for me were perfect. I cannot recommend her enough. I will absolutely use her for my next trip. Bruce

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Travel Agent

Adeline was amazing. Everything was so organized all the way down to train tickets and google links in getting around Japan. Here suggestions of accommodations and locations were spot on and her recommendation for food, activities and sight seeing were excellent. There was a few times I had questions while traveling and she was responsive. Her work made my trip stress-free easy and enjoyable!

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Great Local Knowledge and Professionalism

Adeline showed great flexibility and knowledge as she worked out our itinerary. She also has real local knowledge of the areas we were visiting: Kyoto, Atami and Tokyo. Her suggestions were spot on. She happened to be in Japan during our trip so was able to respond to our sudden issues in a very timely manner. I'd strongly recommend her services if you're planning your first trip to Japan.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Adeline crafted an incredible 3-week…

Adeline crafted an incredible 3-week Japan experience, selecting perfect hotels in ideal locations and arranging exceptional local guides. Her extensive local knowledge and high integrity shone through in every aspect of our trip, from the seamless logistics to the thoughtfully curated experiences. She required minimal input from us yet delivered a perfectly tailored adventure that exceeded our expectations. I can't recommend her services highly enough for anyone looking to explore Japan - she truly created a magical experience with zero stress on our part.

21 December 2024
Unprompted review
Rated 5 out of 5 stars

Boutique travel agency for Japan

Savor-and-soak is a boutique travel agency specializing in Japan. Service is very personalized. I did a marathon trip hitting Karuizawa, Kanazawa, Lake Biwa, Furashiki, Naoshima, Okayama, and Nara in nine days. Everything was clearly outlined, train tickets were prepurchased,and reservations confirmed. She was able to arrange special events like a falconry experience and tea ceremony in Kanazawa. I stayed in ryokans mostly, which are typically tiny and hard to reserve. Because Japan is such a hot ticket, some hotels were not available to travel agents. Adeline had no objection if I snagged a preferred ryokan or hotel reservation through a consolidator, rather than take a room in a less desirable location. Pricing of hotels and activities was transparent and I was able to prepay a lot of it before I left (nice on the credit card), and the rest in Japan. The cost for her services was very fair. I plan to use savor-and-soak for my next Japan adventure.

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Savor and Soak five star service

Adeline, the owner of Savor and Soak put together an amazing personal trip for my wife and I in October of 2024 for 2 weeks.Her approach in arranging a private guided tour including phone calls , texts , emails and videos allows you to make choices for your individual tastes of what ,where and how you wish to experience Japan. This all can be accomplished within the time and the budget you choose. We based our trip in Tokyo and Kyoto and the mountains near Kanazawa with trips to surrounding cities and countryside.Based on our wishes, She scheduled transport including the bullet train and car service from the airport and on individual dates of travel. We had guided tour guides during most days, who were excellent. We saw bucket list locations , ate in all different style restaurants, did a cooking class , rolled our own sushi , had a geisha show etc.
if you are traveling to Japan and want a seamless experience, I highly recommend Savor and Soak.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Helpful, knowledgeable and answers queries in a timely manner.

Adeline helped create an amazing holiday for me, my husband, and our two boys aged 14 and 16.
Her advice and suggestions were invaluable.
Accomodation was located in amazing places, close to transport and attractions.
She was helpful, accessible and really made organising our holiday in Japan - which I wasn’t familiar with - way less stressful.
I highly recommend her.

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Happy client

Adeline help me with the itinerary, because this is my first experience travelling only with my daughter.
Especially the train tickets. All of the tickets was sent to my first hotel. Its easy, i can enjoy the trip without worry about the transportation.
She’s very detail and the trip was great!
Thank you Adeline.

16 June 2024
Unprompted review
Rated 5 out of 5 stars

Perfect trip planner

Amazing experience for our trip to Japan. Made an itinerary that exactly matched everything we'd hoped for. All this was done in pretty short notice, less than a month prior to our trip. Will recommend Adeline to everyone I meet traveling to Japan.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Family Trip to Japan!

Adeline planned a remarkable two-week family trip to Japan with our 10 and 4-year-olds. She is a careful listener with an abundance of ideas and recommendations that are outside anything we could have planned on our own. She struck the perfect balance between historical and pop culture activities to keep the whole family engaged. We traversed much of the country by train and she had all our tickets purchased in advance and delivered to our first hotel. Adeline has personally been to so many of the places she recommends and she writes about them in a way that makes it feel like she’s there guiding you. The app she used for our itinerary was incredibly user-friendly and easy to reference. I wish there was an expert like Adeline to plan our trip to every destination!

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Savor & Soak

If you would like have a well organized and fun trip to the land of the rising sun, Savor & Soak is THE travel company! I approached Adeline with a specific request regarding my trip to Japan. She was quick to respond, and with very little communication and literally no effort on my end, she delivered precisely what I needed for my vacation. While I was in Japan, everything ran smoothly and she checked on me to ensure this was the case. Adeline even walked the extra mile by suggesting a whole list of interesting places and cafes to visit. Coming from someone who used to live in Japan and is familiar with local spots, this information was helpful in avoiding super touristy places while providing unique experiences. Thank you so much, Savor & Soak!

23 March 2024
Unprompted review

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