Sawiday advertised on their website an incompatible shower enclosure and tray as being suitable for use together. We purchased and during fitting the mismatch was discovered. After long explanation, S... See more
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When I had a technical problem with an item I bought in SAWIDAY, the SAV (After sales department) was really reactif, ask how to help, take initiatives, stayed behind the client to follow the steps of... See more
We waited 3 months for a Villeroy & Bosch toilet seat. They sent us a low quality, wrong sized seat that was not Villeroy & Bosch. The packaging inside was open and there were no fixtures to fit the... See more
Company replied
The item ordered (a toilet seat) arrived broken. I was sent a new one immediatly after providing with photographic évidence. Very good after-sales service and customer care throughout.
Company details
Written by the company
Sawiday est la plus grande boutique en ligne pour salles de bains et plomberie au Benelux. Sawiday offre une gamme étendue de marques connues contre des prix concurrentiels.
Contact info
Bredabaan 1265, 2900, Schoten, Belgium
- +33 9 80 09 05 19
- info@sawiday.fr
- sawiday.fr
3.3
Average
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good following from Prisca in…
Very good following from Prisca in regards of a pending order from HOTBATH Italy.
12 January 2021
Unprompted review
Only one man delivered and my husband…
Only one man delivered and my husband had to help with injured knee. Need to send 2 people for heavy articles.
30 December 2020
TRES BON SERVICE CLIENT
27 December 2020
Bravo au service clientele
Excellent support from the service clientele team, particularly appreciated since there was a problem with the delivery.
23 December 2020
Unprompted review
great support
great support, reactive and efficient ! I had issues with some products I rapidly had clever solutions :)
4 December 2020
Unprompted review
Article comme conforme à la description…
Article comme conforme à la description et envoie rapide.
15 August 2020
Unprompted review
très bon site
30 July 2020
Unprompted review
Fiable et respect des engagements
23 July 2020
Unprompted review
Tres bon service
19 July 2020
Unprompted review
conforme à la description
25 June 2020
Unprompted review
Ras impeccable
24 June 2020
Unprompted review
I am really satisfied with the quality of customer service
I am really satisfied with the quality of the customer service. I had some problems receiving some shipment due to the COVID related delays. The customer service was very helpful. I would recommend very happily.
29 May 2020
Unprompted review
Très bon service.
26 May 2020
Unprompted review
Conforme aux engagements
15 April 2020
Unprompted review
Almost impossible to get reimbursement
It’s a struggle to get your reimbursement for an order you cancelled due to their unilateral extension of the delivery time. The very responsive customer service disappears once you ask for your money.
14 April 2020
Unprompted review
Never trust the indicated delivery dates
Never trust the delivery dates on the website, not even the one in the confirmation e-mail they send you. Just go to "etat de commande" and see that the 2-3 weeks delivery suddenly became 13 weeks. Now I'm trying to get a partial reimbursement but who knows when that will be because they run their store like a little family owned shop and not a professional retailer. Anyway, that's a good reminder why you shouldn't order from online shops that do not work with PayPal.
13 April 2020
Unprompted review
Très bon service!
3 April 2020
Unprompted review
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