SAWS UK LTD Reviews 954

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've just bought some saw blades that we haven't ordered for 5 years and Nathan was very helpful in finding which numbers related to the application we needed. After trawling through a competitors web... See more

Company replied

Rated 5 out of 5 stars

Made a bandsaw purchase today, weve used saws uk many of times before and always had a fabulous service from them. Thank you to Chris today for your great customer service and sale of are new saw it w... See more

Company replied

Rated 5 out of 5 stars

I have never had to order band saw blades before, so when I phoned and quoted the dimensions given by the manufacture, the salesman I spoke to knew what I was requesting.(Even when I was not sure.) On... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Answered all questions quickly and professionally, even sending a couple of videos to demonstrate one of our queries, can not fault them. Quality and speed of delivery, second t... See more

Company replied

Company details

  1. #16 of 121 best companies in Manufacturer

Written by the company

With over 37 years of expertise, SAWS UK has been a cornerstone in the bandsaw industry since 1989. Specialising in bandsaw and circular saw machines, metal, wood and plastic cutting solutions, spare parts, service and training, we offer a comprehensive range of products tailored to meet the diverse needs of industrial sectors. Renowned for our trademark brands like Alligator Bandsaws and Comet Circular Saws, we are committed to delivering quality, reliability, and expert support to our valued customers. We are a UK agent for Doall, Carif, Meber, Macc, Bonetti, Rusch, Simec, Uzay Makina, Forestor Sawmills and Startrite bandsaws. Whether you're in need of a new bandsaw, seeking advice on machine selection, or looking for the right accessories, SAWS UK is here to provide personalised solutions and unparalleled service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

954 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, advice and fast repair

3 September 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi Andy,

Thanks for your review.

We always try and have fast turnarounds on our repair jobs.

Always happy to help with any further matters for you.

Many thanks,
Aidan

Rated 4 out of 5 stars

Expensive delivery for perfect product

Expensive delivery for perfect product

3 September 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi Steve,

Thanks for your review.

Was the cost of delivery the only reason stopping us from getting a five star review?
We do offer free carriage on orders over £150 to mainland UK.

Many thanks,
Aidan

Rated 5 out of 5 stars

Great service

Great service with helpful and informative person on other end of phone

9 August 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Jack

We are happy you liked the level of service provided and look forward to your next order.

Best regards
Josh

Office Manager

Rated 5 out of 5 stars

Superb customer support

Never dealt with Aidan and the team at Saws UK before. I'll be honest I didn't expect the level of support they gave me. I wouldn't hesitate to use them again.

8 August 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi Graham,

I'm glad you had such a good experience, always happy to provide any support required.

Many thanks,
Aidan

Rated 5 out of 5 stars

Great job by josh who also corrected me…

Great job by josh who also corrected me on my error and sorted the problem straight away :)

7 August 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Julie

Thank you for a nice review.

We look forward to your next order.

Best regards
Josh

Office Manager

Rated 5 out of 5 stars

Quick service from Josh

Quick service from Josh

31 July 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Elaine

Thank you for leaving us a nice review, we pride ourselves on good customer service.

Best regards
Josh

Office Manager

Rated 5 out of 5 stars

great price

great price
very helpful

22 July 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Ian

Thank you for the nice review.

Best regards
Josh

Office Manager

Rated 5 out of 5 stars

Really helpful customer service and…

Really helpful customer service and advice. Great suggestions and open to ours about the website. Great company and great products.

16 July 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Dan

Thank you for leaving us a review, we look forward to your next order.

Best regards
Josh

Office Manager

Rated 5 out of 5 stars

Very helpful 👌

Very helpful 👌

11 July 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Ron

Thank you for leaving a review, we look forward to your next order.

Best regards
Josh

Office Manager

Rated 4 out of 5 stars

Straight forward ordering

Straight forward ordering, had what I wanted

8 July 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi Simon,

Thanks for your review.

I'm glad you found it easy to order.

Is there something we could improve/do better in the future to get a 5 star review?

Many Thanks,
Aidan

Rated 5 out of 5 stars

Fast dispatch

Fast dispatch, quality blade

19 June 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Stephen

Thank you for leaving us a review, we look forward to working with you in the future.

Kind regards
Josh

Office Manager

Rated 5 out of 5 stars

Spoke to a very pleasant helpful member…

Spoke to a very pleasant helpful member of staff, even when I had to phone again to update my delivery address (my mistake)

Delivery arrived next day, all good.

28 May 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Alec

It is very kind of you to leave a review.

We look forward to dealing with you in the future.

Best regards
Ganna

Director

Rated 5 out of 5 stars

Everything 100%

8 May 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi David,

Thanks for the review.

We are glad we can continually offer the best service.

Many Thanks,
Aidan

Rated 5 out of 5 stars

Top company

Top company, quick speedy service.

29 April 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi Sean,

Thanks for your review.

We are always happy to provide a great, prompt service.

Many Thanks,
Aidan

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