SAWS UK LTD Reviews 954

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've just bought some saw blades that we haven't ordered for 5 years and Nathan was very helpful in finding which numbers related to the application we needed. After trawling through a competitors web... See more

Company replied

Rated 5 out of 5 stars

Made a bandsaw purchase today, weve used saws uk many of times before and always had a fabulous service from them. Thank you to Chris today for your great customer service and sale of are new saw it w... See more

Company replied

Rated 5 out of 5 stars

I have never had to order band saw blades before, so when I phoned and quoted the dimensions given by the manufacture, the salesman I spoke to knew what I was requesting.(Even when I was not sure.) On... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Answered all questions quickly and professionally, even sending a couple of videos to demonstrate one of our queries, can not fault them. Quality and speed of delivery, second t... See more

Company replied

Company details

  1. #16 of 121 best companies in Manufacturer

Written by the company

With over 37 years of expertise, SAWS UK has been a cornerstone in the bandsaw industry since 1989. Specialising in bandsaw and circular saw machines, metal, wood and plastic cutting solutions, spare parts, service and training, we offer a comprehensive range of products tailored to meet the diverse needs of industrial sectors. Renowned for our trademark brands like Alligator Bandsaws and Comet Circular Saws, we are committed to delivering quality, reliability, and expert support to our valued customers. We are a UK agent for Doall, Carif, Meber, Macc, Bonetti, Rusch, Simec, Uzay Makina, Forestor Sawmills and Startrite bandsaws. Whether you're in need of a new bandsaw, seeking advice on machine selection, or looking for the right accessories, SAWS UK is here to provide personalised solutions and unparalleled service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

954 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product quality and customer service

We recently purchased a HD330 CNC Automatic Bandsaw. The team at Saws UK have been extremely helpful and accommodating throughout the whole process, from initial inquiry through to commissioning and aftercare. They are now our go to supplier of anything saw related!

11 January 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Oliver,

Thank you for taking the time to leave a review. All of the team are really pleased you've had a good experience and we look forward to working together going forward.

If you need anything from blades to advice going forward, don't hesitate to give us a ring.

Kind regards,
The Saws (UK) team.

Rated 5 out of 5 stars

easy well explained great service from…

easy well explained great service from Chris
thank you

16 January 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi Trevor,

Thank you for taking the time to leave a review, I am pleased you had a good experience and we look forward to your future custom.

Kind regards,
Chris.

Rated 5 out of 5 stars

Very helpful

5 January 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi Barry,

Thank you for your time leaving a review. We are always happy to help and advise where required.

Regards,
Aidan

Rated 5 out of 5 stars

the patience when dealing with an aged…

the patience when dealing with an aged non tech savvy
person.

4 January 2024
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Peter,

Thank you for taking the time to leave a review, I am pleased you had a good experience. Your details have now been stored which will make any future orders even easier.

Regards,
Chris.

Rated 5 out of 5 stars

Supper fast delivery

Supper fast delivery on the replacement blades I ordered, thanks very much.

20 December 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Steve,

Thank you for taking the time to leave a review, I am pleased you got the blades nice and quickly. We look forward to your future custom.

Regards,
Chris.

Rated 5 out of 5 stars

Happy customer!

Accuracy of order, quick delivery and excellent product knowledge.

29 November 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Ivan

Thank you for leaving us a review, we always try to offer a high level of customer service.

Best regards

Josh
Office Manager

Rated 5 out of 5 stars

Excellent Customer Service

very good service

29 November 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Customer

Thank you for the positive review, we aim to offer the highest possible level of customer service.

Best regards

Josh
Office Manager

Rated 5 out of 5 stars

Great service

Very easy company to deal with. Great staff and excellent service

28 November 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Stephen,

Thank you for taking the time to leave a review, I am pleased you had a good experience and we look forward to your future custom.

Regards,
Chris.

Rated 5 out of 5 stars

Annual Service

more than happy with the service! very efficient

20 November 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi Richard,

Thanks for your review.

Always happy to provide a great service.

Many thanks,
Aidan

Rated 5 out of 5 stars

Great product

Great product. Really quick service from the time of order to collection. Helpful advice too.

14 November 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Shaun

Thank you for leaving a positive review, we strive to offer the highest level of customer service.

Best regards
Josh

Rated 5 out of 5 stars

Website wouldn't accept my postcode &…

Website wouldn't accept my postcode & the guys set up my account & placed my order over the phone for me.

16 November 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Stephanie,

Thank you for taking the time to leave a review, I am happy to help and we look forward to your future custom.

Regards,
Chris.

Rated 5 out of 5 stars

Great service saw blade arrived much…

Great service saw blade arrived much earlier than expected

13 November 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Steven,

Thank you for taking time to leave a review, I am pleased you are happy with the service and the blade arrived quickly.

Regards,
Chris.

Rated 5 out of 5 stars

The man on the phone was very helpful

The man on the phone was very helpful. We had to ring back as the dimensions weren't the same, and he talked me through the ordering. It's great to support a British made product too.

14 November 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Jacqueline,

Thank you for taking the time to leave a review. We appreciate your support and look forward to your future custom.

Regards,
Chris.

Rated 5 out of 5 stars

All good

Have used this company for many years and service is excellent, prompt delivery and would not hesitate to recommend them.

2 November 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Good Afternoon,

Thank you for your review.

We also strive to provide an excellent service.

We look forward to your continued business.

Many Thanks,
Aidan

Rated 5 out of 5 stars

Bandsaw blade

The company site was easy to navigate and I found the item I required. I was surprised and glad that I actually received the order the following day. Excellent allround service.

1 November 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi Ann,

Thanks for your review.

We look forward to working together in the future.

Best Regards,
Aidan

Rated 5 out of 5 stars

SPEEDY SERVICE

1 November 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Joe,

Thank you for the review, I am pleased you are happy with the service. We look forward to your future custom.

Regards,
Chris.

Rated 5 out of 5 stars

Reliable

Reliable, fast response. Quick delivery every time.

23 October 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Michael,

Thank you for taking the time to leave a review. I am glad you had a good experience with us and we look forward to your future custom.

Regards,
Chris.

Rated 5 out of 5 stars

Good blades, great service

Helpful customer service offering suitable alternatives fo ran unavailable product.

9 October 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Edd

We are always happy to help, if you need anything let us know.

Best regards
Josh

Office Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look