Lovely products - bought a couple of bowl & plate sets. Wanted to swap a colour once one set arrived and when contacting Sazy, Jermaine was super helpful and sorted things out seamlessly, which was gr... See more
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Review summary
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Reviews shaping this summary
I was so impressed! I hadn't really heard of Sazy but really liked their dining chairs when they popped up on a search - and they were a great price. My expectations weren't that high so when they a... See more
Company replied
Nice variety of things - to be honest we only managed to get those that were in discount as otherwise everything is expensive. They came well wrapped and made a good impression when some of them were... See more
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There were a couple of cushions missing from my order. I messaged on email and they were sent for next day delivery, thank you at Sazy for sorting so quickly. Cushions are fantastic quality. We ar... See more
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Company details
- #182 of 400 best companies in Home Furniture Shop
Written by the company
At Sazy, we believe every home tells a story. Based in London, we offer timeless, high-quality furniture and home accessories inspired by global designs. Whether you're furnishing a family room, bedroom, or dining space, our collections blend style, sustainability, and practicality. Our commitment to sustainability is reflected in many of our products, crafted with eco-friendly materials and thoughtful production methods. We also prioritise craftsmanship, partnering with artisans and trusted suppliers to ensure durability and quality. What makes Sazy different? We strive to make luxury accessible with fair pricing and a focus on exceptional service. Customers value our reliable delivery and dedicated support team, ensuring a seamless shopping experience. Discover furniture and accessories that bring character to your home at Sazy.com. From standout dining tables to decorative accents, every piece is curated to help you express your style. Let Sazy inspire your next project, where sustainability meets design.
Contact info
27 Old Street, EC1V 9HL, London, United Kingdom
- +44020 3161 1308
- hello@sazy.com
- sazy.com
4.7
Excellent
1k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Fast Delivery & Quality Products – Highly Recommend!
Excellent products and service! I ordered three blankets, and they arrived the next day with no hidden charges or unnecessary add-ons. I’d definitely order from Sazy again. Thank you!
19 June 2025
Reply from sazy.com
Good afternoon Irena,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Great quality product
Great quality product, customer service answer your queries promptly.
24 June 2025
Reply from sazy.com
Good morning James,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Excellent products and lovely service.
Excellent products and lovely service.
Highly recommended!
25 June 2025
Reply from sazy.com
Thank you very much for your review!
Best regards,
Sazy Customer Experience Team
Reply from sazy.com
Thanks for taking the time to leave a review. Glad the garden set and cushions were a good fit and that everything ran smoothly.
Best regards,
Sazy Customer Experience Team
Reply from sazy.com
Thanks for sharing your review. Great to hear the Hatfield chairs lived up to expectations and arrived without delay.
Best regards,
Sazy Customer Experience Team
Lovely furniture crap delivery
Lovely furniture. Very slow and repeatedly delayed delivery
24 June 2025
Reply from sazy.com
Thanks for sharing your feedback. I’m sorry for the delays caused by our supplier, but glad to hear you’re pleased with the furniture itself. If there’s ever anything else we can help with, just let us know.
Best regards,
Sazy Customer Experience Team
Beautiful chairs
The chairs are beautiful and sturdy without looking heavy. Beautiful colour and they are very comfortable even without cushions.
23 June 2025
Reply from sazy.com
Thanks for sharing your review. We’re glad to hear you’re pleased with the chairs and that they’re proving comfortable.
Best regards,
Sazy Customer Experience Team
Terrible quality stuff
Terrible quality stuff, overpriced, and flippant customer service. Our first order of plates that we needed for a dinner party got delivered to the wrong house and went missing for a few days, customer service was no help. Made a second order to complete the set and ordered cutlery. The cutlery looked nothing like on the listing, really cheap quality, even Ikea has better stuff. The pricing is also all over the place. Additionally, I understand putting things on sale, but the plates we bought for £125 were reduced to £50, showing how overpriced they originally were because clearly they’re making enough profit at £50.
Won’t be ordering again.
1 July 2025
Unprompted review
Reply from sazy.com
Hi Reine,
Thank you for sharing your feedback. I’m sorry to hear you were disappointed, it’s certainly not the experience we aim to deliver. We’ll make sure your comments are shared with our team so we can keep improving.
Best regards,
Sazy Customer Experience Team
Amazing experience
Amazing experience. Great delivery tracking meant I could work from home and receive the parcel. Item is perfect and great quality for the money.
23 June 2025
Reply from sazy.com
Thanks so much for sharing your experience. We’re thrilled you’re happy with the Muffin footstool and that the delivery worked so smoothly. Hope it finds the perfect spot in your home!
Best regards,
Adolfas
Sazy Customer Experience Team
Still waiting
Made an order on June 16th with next day delivery. Today is June 23rd and have not yet received the order.
23 June 2025
Reply from sazy.com
Good morning Julian,
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about the delay with your recent order. We completely understand how frustrating it must be to wait longer than expected, especially when you were anticipating a quicker delivery.
We’d like to clarify that Sazy does not currently offer next day delivery. For small to medium-sized items, our standard delivery timeframe is between 2 to 4 working days which does not include the weekends, as stated on our website and at checkout.
In your case, it appears your order has unfortunately been lost by our delivery partner, which has caused the delay. We understand how disappointing this must be and we’re actively working with the courier to resolve the issue.
A member of our customer care team will be reaching out to you shortly to discuss available options and ensure this is resolved to your satisfaction.
Please accept our sincere apologies for the inconvenience caused.
Kind regards,
Sazy HQ
A fabulous company
My new metal garden table and bench is fabulous quality and the service by Sazy was amazing from start to finish!
13 June 2025
Reply from sazy.com
Good morning Ms L Donaldson,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Brilliant
Brilliant, great company. I bought a cake stand and it arrived quickly, packaged great. There was a sale ans i got 10% welcome offer. Very happy 😊
5 June 2025
Reply from sazy.com
Good afternoon Sam,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Great company to deal with
Great company to deal with. They respond quickly and fully to enquiries. Delivery went like a dream - on time to the minute virtually. Table stand and top were extremely well packaged. Both the pedestal and table top were good quality. I would happily recommend Sazy.
28 May 2025
Reply from sazy.com
Good morning Helen,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Quality product
Quality product, extremely well wrapped and quick delivery. What else is there to say?
27 May 2025
Reply from sazy.com
Good morning Ozzy,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Reply from sazy.com
Good morning Liesbet,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Great selection and high quality plate…
Great selection and high quality plate set. Very well packaged and delivered in a timely fashion. I even bought an additional batch of side plates. We love them and can’t recommend them highly enough!
17 April 2025
Reply from sazy.com
Good morning Marc,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
great customer service
I received a broken plate, they send me another one next day delivery !
9 April 2025
Reply from sazy.com
Good afternoon Adeline,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Highly recommend Sazy.com for products & service
I ordered a gorgeous dinner set along with 6 matching pasta bowls. I was kept informed all the way if my order, which arrived quickly and very well packaged. There was slight damage to a few of the pasta bowls, but they were replaced without any issues and I am very happy with my purchase and would highly recommend Sazy.Com to anyone wishing for high quality product and service.
7 April 2025
Reply from sazy.com
Hi Claire,
Thanks so much for your kind words! We're delighted that you're happy with your dinner set and pasta bowls, and that we could swiftly resolve the issue for you. Your recommendation means a lot to us.
We hope your new dinnerware adds that special touch to your meals, and we look forward to welcoming you back to Sazy again soon.
Warm regards,
The Sazy Customer Experience Team
Beautiful product
I recently purchased a beautifully crafted table that exceeded all my expectations in both design and quality. Their customer manager Jermaine was incredibly helpful and made the entire process smooth and stress-free. I’m beyond satisfied with the final product and highly recommend this company for their excellent service
8 April 2025
Reply from sazy.com
Good morning A Bautista,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Adolfas
Customer Experience Team
Love it!
Incredible colors, beautiful in every way. I love their transparent lamp shades.
24 March 2025
Reply from sazy.com
Hi Natalia,
Thank you for your wonderful review!
It's great to hear you're enjoying your Mist Pendant Lampshade.
We hope it continues to brighten up your home beautifully!
Warm regards,
The Sazy Team
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