Scalable Capital Reviews 6,178

Pros: Great UI, great diversity of stocks and ETFs.
Contra: It's ridiculous it doesn't support instant transfers. Even Sparkasse supports it now.

simply incredible. Everything top quality service

Scalable TOP! Baader bank FLOP!

I cant trust my full portfolio to a bank like Baader, that cant get their customer support together.

Scalable Capital uses Baader Bank at the backend to fulfill all of their brokerage obligations. This means if you pay into or pay out of your account, it needs to go through the middleman Baader bank. Clearing and taxing a stock you sold takes up to 3 days. Any other bank does it in minutes. Then transferring it into your account takes another 3 days. (Dear scalable capital, this is against German law and I already wrote Bafin). Ever heard of sepa instant? They didn’t. Don‘t use a Neo broker just use some other Direct bank.

Opening the account takes a bit more time than expected

The service is transparent and the app is great. You have to be patient, but at some point you get the gains.

I like the app and how easy it is to see all my investments. The overview page is great. The thing I dislike is thatm whenever I want to access the money I invested, I have to wait 8 weeks. I understand that you might have a reason to do so however your competitors, like Trade Republic, do not have this condition. This is really making me reconsider using Scalable as a broker because if i need to access this money for an emergency, I can not.

Edit: I read your answer and I appreciate your explanation. One thing I would suggest is that you could at least make part of the funds available sooner. Eg. let users access 70% of their invested money in a couple of days and the remaining 30% would be available in 8 weeks. In the case of possible chargebacks then Scalable would be covered, and no overdrafts would happen.

Simple to use app but not all stocks are available from NASDAQ

Complete! Easy to use! Cost efficient and safe! That's what I need from a Broker. Let's add more markets and instruments :)

I am very happy with Scalable Capital. Their UI is light years ahead of their main competitor and they have never messed up anything in my account (unlike their main competitor).

Since May 13, 2024, I have been attempting to transfer my portfolio from Scalable Capital to another broker. More than six months have now passed, yet no transfer has been completed. It appears that both Scalable Capital and Baader Bank are demonstrating a lack of competence in handling this matter. Despite numerous requests and complaints from my end, there has been no progress to date. At this point, I am considering retaining legal counsel to resolve the issue. Based on this experience, I would not recommend opening an account with Scalable Capital.

Amasing service! It does what i need it to do to perfection.

App is very slow. Many time I have to refresh frequently to see my portfolio. I am using it on Android

2 Star because you can do your basic trading with the app, which you can do with all other similar apps. They have too many problems when it comes to day trading. Yesterday I was in the middle of putting a sell order with +44% profit and they logged me out. When I logged back in I already lost my profit. That's why I don't recommend this app for day trading. Sometimes you can't cancel your orders.

The worst customer experience EVER!! Especially considering that they are dealing with money, I can’t believe what a scam this app is!!

I transferred 5000 euro so I can invest, and it did not appear in my account. IBAN is correct and everything else too but the support does not care. The only response is “sorry we have too many requests so it might take longer”. How is this supposed to be a trustworthy company ?!

I am relatively new to investing but this App is amazing very straightforward and you get an overview on the different companies and what they do and risks involve. Absolutely amazing

Ignore the nice looks of the app and do NOT put any money into this company. They will hold on to your funds and not release them. I truly believe they are engaging in illegal activity.

I have been attempting to transfer funds out of Scalable Capital since the beginning of 2024. I have sent countless forms to be told they didn’t have them (then resent their replies to the original), I’ve written letters, I’ve called, I’ve pleaded but I am still being asked for my patience while they wait to carry out my transactions. My guess is that they are in serious financial difficulty and are attempting to hold onto client assets so as not to cease trading.

Do not do not risk your money with them. Go with a reputable German institution, not this one.

All good, except trailing stop order is not available which is very upsetting.

The Portfolios really aren't it, but the regluar saving plan options for ETFs and Cryto are good. Only wish they would offer the possiblity to one-time purchase stocks by amount of money instead of buying one in full or having to use a saving plan