Scalacube Reviews 4,753

Fast connection, Great price, Awesome customer service.

Very nice server I like very much

Absolutely no issues or lag.

I was a little hesitant because it seemed a bit too good to be true, but it was easy to set up even for a complete novice idiot like me. Support replied to my ticket in under 10 minutes and exactly addressed my questions. No crappy AI support that takes you in circles. Very solid connection so far, even on the free version. I haven't used other hosts, but I have no interest in trying them after this experience.

Not laggy good server

Great control features allow for all kinds of custom modifications making it a great experience.

I purchased a server and immediately ran into multiple critical issues.

I cannot log into the launcher - it keeps saying “incorrect password,” but when I try to create a new account, it tells me that my email already exists. So I’m completely locked out of the service.

Support is unusable.
I created three tickets, and now the system says I cannot create any more. On top of that, the support ticket page gets stuck in an infinite loading loop, so it’s impossible to reply or communicate with the support team at all.

Refund request ignored.
Since I cannot access or use the service I paid for, I requested a refund — but with support being inaccessible, I cannot get any response. According to EU consumer laws for digital services, customers are entitled to a refund if the service cannot be used as advertised, yet I am unable to reach anyone from the team.

At this point, the service is completely unusable for me, and the lack of functioning support makes the situation even worse. I am still waiting for my refund and proper support.

Super simple and effective MC server hosting!

Worst hosting service ever.
I needed to find a new hosting service for my Minecraft server, as my friends from Russia couldn't connect to my old one.
So I tried this service to find something that works, but first I couldn't even get to transfer my files to their service. So I immediately decided to move onto another service and wanted my money refunded as I wasn't able to use their service, due to technical issues. My original refund request was within an hour after I had paid for it, but they don't want to give me back my money as it's "not a good reason"
Now I have spent hours tried to have a conversation with them through their ticket system trying to get my money back, but every time I want to make a response I have to make a new ticket as their website doesn't allow me to send a response to the existing ticket.
Not to mention all their responses are generic responses so clearly no one is actually looking at my tickets.

Great service, support is always available

Ive been using them for years, by far the best server host for Minecraft. Scalacube has been nothing but fantastic for me. Almost-immediate responses for any tech support issues I've had, and I've never had to wait for more than 20-30 minutes for an initial response. Unlike other host

The sever is very smooth with low ping and delay. The support service is very fast and helpful

Really easy to set up and no connection issues at all, recommended

Great services, servers are lag free even the cheapest price, and it is not even expensive.

I love scalacube since I was able to finally able to make a server in my region and it’s the first time I’ve played in low ping for such a low price

I had fun playing minecraft with my best buddy Nick

Amazing support and service. Excellent possibilities to check and adjust all server’s needs. Highly recommend!