Ordered Artek 153A bench on June 21, paid €614.80 immediately via Stripe. Got one email saying they’re waiting for delivery info from Artek. Since then — complete silence. Wrote multiple times... See more
Company replied
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Ordered Artek 153A bench on June 21, paid €614.80 immediately via Stripe. Got one email saying they’re waiting for delivery info from Artek. Since then — complete silence. Wrote multiple times... See more
Company replied
I've made several orders with them. Communication by email has been easy. Orders arrived relatively quickly with DB Schenker or by other means. The prices are better than most places. Had a problem wi... See more
Wonderful retail experience~ Amazing product, great communication and support. What more could I want from an online shop. Thank you so much for helping me with my order and supporting me when dea... See more
One of the best websites for home decor. The selection of brands and products is excellent!! They also provided us with good advice on choosing the right size for our ceiling lamps. They were very und... See more
Depuis 2007, Scandinavia Design se consacre au design scandinave sous toutes ses formes : mobilier, luminaires, tissus, vaisselle, tapis, objets de décoration, vêtements, sacs, etc. Cette variété s'appuie sur une cohérence esthétique faite de simplicité, d'épure, de graphisme et de couleurs, fruit d'une révolution née dans les années 30 et qui se poursuit aujourd'hui en se réinventant en permanence, dans des pays où la rigueur du climat donne toute son importance au bien-être intérieur (en savoir plus). En quelques années, Scandinavia design a beaucoup grandi et nous sommes fiers, aujourd'hui, d'être parmi les principaux revendeurs de marques aussi prestigieuses que Marimekko, Fritz Hansen, Carl Hansen, Louis Poulsen, Vitra, Artek, String Furniture, Hay et Muuto, pour n'en citer que quelques unes. Notre showroom, installé dans un ancien Prieuré des XV-XVIIème siècles, entre Angers (1h30 de Paris par TGV) et Saumur, est ouvert sur rendez-vous. La région est très belle et nous y exposons de nombreuses pièces : n'hésitez pas à nous rendre visite !
France
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Replied to 37% of negative reviews
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Very good prices and customer service. If I need any more fancy furniture, I will order from the store again.
Ordered chair on December 12, got confirmation with info that eta is unknown, because they need to request it straight from manufacturer. Later i asked few times about eta.. silence. I asked if i can cancel order. Silence. December 28 got message that chair ordered and will be delivered after 10 days (message in french.. thanks god for google translate ). Asked about updates couple times.. silence again. Worse experience buying online ever!
Amazing products at fair prices. Fast delivery and wonderful customer service! I can recommend and will buy again!
One of the best stores for interior design. Great prices and excellent service. Shipping and delivery super fast
I bought many times in this shop and appreciate great customer service, different kind of discounts. If you are Scandinavian lover you have to visit this shop and don’t be hesitate contact customer service they help you with everything.
I've made several orders with them. Communication by email has been easy. Orders arrived relatively quickly with DB Schenker or by other means. The prices are better than most places. Had a problem with one of my orders, they solved it promptly.
Fantastic service! Great delivery! On schedule and very professional! Sales and delivery.
Fantastic customer service!!!! fast and efficient delivery of my beautiful Flos Taccia lamp all the way to tropical northern Australia. Arrived in perfect condition and is absolutely stunning. I will definitely shop again!!!!

Reply from Scandinavia design
I placed an order for 4 Vitra chairs and some basic white String shelving. When I placed and paid for the order in January, there was NO indication that items were not in stock. I contacted them 3 weeks after placing my order to find out the status. Then today I received a message that my order would be "further delayed." This is unacceptable and I am demanding a refund. I have received NO items and do not want to deal with a company that does not, up front acknowledge that items are not in stock.
Awfully long delivery times and did not perform promised partial delivery.
Ordered a couple items from Vitra. During ordering/check-out there were no mentions of that they do not actually have the items they are selling and they basically order items they “sell” when a customer makes an order through them. I could myself have ordered these items directly from Vitra.
Was promised to have a partial delivery but they have not kept the promise - one item has been in their hands already for a week, but no response when I inquired about the promised partial delivery.

Reply from Scandinavia design
I would not recommend Scandinavia Design. I just had a very bad customer experience. Made an order in november, paid 400 Euros front, was told afterward I would only be delivered in 10 weeks, had to write a few times to have the date of delivery, wad given another 3 weeks delay and now I have been told they had to cancel due to brexit Issues. No Call just a random email... this is appealing customer service I'm sorry to say. I lost a lot of time dealing and waiting for this.

Reply from Scandinavia design
Order made mid-February. It is end of May, and I have still not received my order. Got an email the day following my order mentioning a foreseen delay of +/- 3 weeks. Early April, no news. After many emails and phone calls, I got an answer apologizing for the delay and indicating an expected delivery early May. End of May, I have still not received my order and even worse no response to my many emails. Incredibly appalling!

Reply from Scandinavia design
I have been waitting for 2 expensive design chairs for 2
Months and still until
end January I wont get them.( 3 months)
They firstly send it with the color wrong, by la poste that wasnt able to bring them home.. I need to be write to them because they havent even written to me to tell me the status.. very dissapointed

Reply from Scandinavia design
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