I ordered four necklaces, each arrived in a beautiful box. Delivery was quick and the items arrived well packaged. I would definitely use this site again and I'm so glad I found it. Would highly recom... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick easy ordering. Fast delivery and beautifully packaged. Jewelry is so stunning, better than the photos. For the price an ideal gift or treat for yourself. I'm over the moon with my order and will... See more
Company replied
I purchased a necklace and earrings from Scarlet Ocean as a Christmas gift for a family member and friend. Both were absolutely loved, so much so that my friend went on to create two more orders from... See more
Company replied
Beautiful jewellery, arrived on time and packaged perfectly. Would definitely recommend anyone to buy this Beautiful jewellery, I am so pleased with how well it,s made and how easy it is to order and... See more
Company replied
Company details
Written by the company
Born out of a love for stylish yet affordable everyday jewellery, Scarlet Ocean embodies self-expression and style in the finest details. Behind our brand lies a passion for beautiful and affordable jewellery, created to elevate the ordinary. Our curated collection of demi fine jewellery draws inspiration from the latest designs, vintage finds and timeless styles. Our collections feature on-trend items crafted from 925 Sterling silver and other metals, as well as unique gold and rose gold plated designs, bringing together a collection of wearable and high quality styles. Create your own ring stack with our stylish selection of stacking rings or make a must-have neck mess with our range of trendy layering necklaces.
Contact info
Endurance House, NE11 0EF, Newcastle Upon Tyne, United Kingdom
- 0800 97 88 111
- mail@scarletocean.com
- scarletocean.com
4.6
Excellent
206 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful service and quality product
Wonderful service and quality product, recommend it.
26 January 2022
Reply from Scarlet Ocean
Good afternoon Marilyn,
Your recommendation of Scarlet Ocean is greatly appreciated.
Thank you for taking the time to leave your 5* review.
Kind regards,
Scarlet Ocean
Great product lovely ring would…
Great product lovely ring would recommend and buy again
25 January 2022
Reply from Scarlet Ocean
Good afternoon Ms. Payne,
Your recommendation of Scarlet Ocean is greatly appreciated.
Thank you for taking the time to leave your 5* review.
Kind regaerds,
Scarlet Ocean
Solitaire pendent
Please with purchase, just what I wanted. Prompt delivery.
Will recommend website.
24 January 2022
Reply from Scarlet Ocean
Good afternoon,
Your recommendation of Scarlet Ocean is greatly appreciated.
Thank you for taking the time to leave your 5* review.
Kind regards,
Scarlet Ocean
Brilliant Jewellery at a great price
Brilliant Jewellery at a great price, couldn’t be happier with my order.
24 January 2022
Reply from Scarlet Ocean
Good afternoon,
We are so happy to hear how much you love the jewellery.
Thank you once again for shopping with Scarlet Ocean.
Kind regards,
Scarlet Ocean
Hoop earrings
Speedy delivery, lovely presentation and great earrings! My girlfriend was very happy with them. Thanks!
23 January 2022
Reply from Scarlet Ocean
Good afternoon Samuel,
We are so happy to hear how much your girlfriend loves her earrings.
Thank you once again for shopping with Scarlet Ocean.
Kind regards,
Scarlet Ocean
Lovely jewellery at a really good…
Lovely jewellery at a really good price. Amazing fast delivery. Many thanks
22 January 2022
Reply from Scarlet Ocean
Good afternoon Donna,
Thank you for taking the time to leave your 5* review.
Kind regards,
Scarlet Ocean
Bought a camera that linked to i phone…
Bought a camera that linked to i phone the app was shocking the cam is useless and now with the cost of the cam and memory card i am £42 out of pocket utter rubbish.
22 January 2022
Reply from Scarlet Ocean
Good afternoon Dave,
Thank you for taking the time to provide feedback.
It seems based upon your comments that your review may be intended for a different company as Scarlet Ocean specialise in jewellery and does not sell cameras or memory cards.
If you should have any queries in relation to purchase with Scarlet Ocean please do not hesitate to contact us free on 0800 97 88 111, e-mail us at mail@scarletocean.com, or alternatively use our live chat service Monday to Friday from 9 am to 5 pm (GMT).
Kind regards,
David Whitfield
Customer Service Manager
Kind regards,
David Whitfield
Customer Service Manager
Great price and lovely item
Great price and lovely item. Haven’t stopped wearing the earrings and I have been receiving lots of lovely compliments.
20 January 2022
Reply from Scarlet Ocean
Good morning Emma,
Thank you for taking the time to leave your 5* review.
We are so happy to hear how much the jewellery is loved.
Kind regards,
Scarlet Ocean
The goods
The goods, I understand were ordered and delivered successfully, but from my point of view, it was a present and I have had no further contact as yet.
PS Nothing relating to your delivery you understand..
20 January 2022
Reply from Scarlet Ocean
Good morning Robert,
Thank you for taking the time to leave your 5* review.
Kind regards,
Scarlet Ocean
Lovely gift for granddaughter.
Item as described (and loved by the recipient). Prompt delivery.
20 January 2022
Reply from Scarlet Ocean
Good afternoon Ken,
Thank you for taking the time to leave your 5* review.
Kind regards,
Scarlet Ocean
Such beautiful 😍 items
Such beautiful 😍 items
Fantastic service
I spoke to them before i placed my order
18 January 2022
Reply from Scarlet Ocean
Good afternoon Karen,
Thank you for taking the time to leave your amazing 5* review.
Kind regards,
Scarlet Ocean
Reply from Scarlet Ocean
Good afternoon,
Thank you for taking the time to leave your 5* review.
Kind regards,
Scarlet Ocean
Loved gifts...so much so that my friend went on to create two more orders!
I purchased a necklace and earrings from Scarlet Ocean as a Christmas gift for a family member and friend. Both were absolutely loved, so much so that my friend went on to create two more orders from Scarlet Ocean herself. Would 100% recommend...
18 January 2022
Reply from Scarlet Ocean
Good afternoon Emma,
We are so happy to hear how much your family and friend love their jewellery.
Your recommendation of Scarlet Ocean is greatly appreciated.
Thank you for taking the time to leave your amazing review.
Kind regards,
Scarlet Ocean
Fast delivery and the hoops are…
Fast delivery and the hoops are genuinely beautiful!
Thank you!
17 January 2022
Reply from Scarlet Ocean
Good afternoon,
Thank you once again for shopping with Scarlet Ocean.
Kind regards,
Scarlet Ocean
The necklace is beautiful and matches…
Happy customer
The necklace is beautiful and matches the picture perfectly. The delivery was easier than stated which was a bonus.
17 January 2022
Reply from Scarlet Ocean
Good afternoon,
Thank you for taking the time to leave your wonderful review.
Kind regards,
Scarlet Ocean
I'm very upset with the service and…
I'm very upset with the service and also the order I received.. the earrings were too small from the measurements given in the description. Overall would not trust the website. And if they don't give me a full refund I will definitely complain.
17 January 2022
Reply from Scarlet Ocean
Good afternoon,
Thank you for taking the time to provide feedback.
I am sorry to hear the earrings were smaller than the dimensions given within the description as we aim to offer the highest level of service to prevent issues from occurring, however, your comments will certainly be taken on board to help improve our service in the future.
I can assure you we offer a 30-day money-back guarantee from the date of delivery which can be processed upon the order being returned and delivered successfully.
If you should require any further assistance or wish to discuss further please do not hesitate to contact us free on 0800 97 88 111, e-mail us at mail@scarletocean.com, or alternatively use our live chat service Monday to Friday from 9 am to 5 pm (GMT).
Kind regards,
David Whitfield
Customer Service Manager
A stunning gift
This was bought as a 50th Birthday gift! Beautifully made and looks stunning!
16 January 2022
Reply from Scarlet Ocean
Good afternoon Caroline,
Thank you for taking the time to leave your 5* review.
Kind regards,
Scarlet Ocean
Very user friendly website and…
Very user friendly website and ordering. Arrived as described, and the wife loved her present
15 January 2022
Reply from Scarlet Ocean
Good afternoon Anthony,
Thank you for taking the time to leave your amazing review.
We are so happy to hear how much your wife loves her jewellery.
Kind regards,
Ruby & Oscar
Reply from Scarlet Ocean
Good afternoon,
Thank you for taking the time to leave your 5* review.
Kind regards,
Scarlet Ocean
Great product with lovely presentation…
Great product with lovely presentation and fast delivery. Would definitely buy from them again
13 January 2022
Reply from Scarlet Ocean
Good afternoon Andy,
Your recommendation of Scarlet Ocean is greatly appreciated.
Thank you for taking the time to leave your 5* review.
Kind regards,
Scarlet Ocean
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.