Scarlet Ocean Reviews 

206
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered four necklaces, each arrived in a beautiful box. Delivery was quick and the items arrived well packaged. I would definitely use this site again and I'm so glad I found it. Would highly recom... See more

Company replied

Rated 5 out of 5 stars

Quick easy ordering. Fast delivery and beautifully packaged. Jewelry is so stunning, better than the photos. For the price an ideal gift or treat for yourself. I'm over the moon with my order and will... See more

Company replied

Rated 5 out of 5 stars

I purchased a necklace and earrings from Scarlet Ocean as a Christmas gift for a family member and friend. Both were absolutely loved, so much so that my friend went on to create two more orders from... See more

Company replied

Rated 5 out of 5 stars

Beautiful jewellery, arrived on time and packaged perfectly. Would definitely recommend anyone to buy this Beautiful jewellery, I am so pleased with how well it,s made and how easy it is to order and... See more

Company replied

Company details

  1. Jeweller

Written by the company

Born out of a love for stylish yet affordable everyday jewellery, Scarlet Ocean embodies self-expression and style in the finest details. Behind our brand lies a passion for beautiful and affordable jewellery, created to elevate the ordinary. Our curated collection of demi fine jewellery draws inspiration from the latest designs, vintage finds and timeless styles. Our collections feature on-trend items crafted from 925 Sterling silver and other metals, as well as unique gold and rose gold plated designs, bringing together a collection of wearable and high quality styles. Create your own ring stack with our stylish selection of stacking rings or make a must-have neck mess with our range of trendy layering necklaces.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

206 reviews

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1-star

No recent history of asking for reviews

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4.6

All reviews

(206)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, nice service.

8 September 2021
Unprompted review
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning,

Thank you once again for shopping with Scarlet Ocean.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Very fast

Very fast efficient service good company to deal with

8 September 2021
Unprompted review
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Quick delivery and beautiful necklace

Quick delivery and beautiful necklace for a birthday present!

7 September 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning Charlie,

Thank you once again for shopping with Scarlet Ocean.

Your kind words are greatly appreciated by the whole team.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Lovely pretty ring

Lovely pretty ring and arrived quickly, only been wearing for 1 week so far so hopefully the quality holds up.

7 September 2021
Unprompted review
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning Hayley,

Thank you for taking the time to leave your amazing 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Bought it for a friends birthday

Bought it for a friends birthday. She was really pleased. Fast delivery

18 August 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hello Claire,

Thank you for your review.

We hope your friend had a great birthday!

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Love my necklace

Love my necklace, its beautiful, and well crafted. Thank you x

13 August 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hello Sue,

Thank you for taking the time to leave a 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Excellent service.

Value for money, excellent delivery service, lovely item thanks

12 August 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Mike,

Thank you for taking the time to leave your 5* review.

We are so happy to hear how much you love your jewellery.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Beautiful !!

Beautiful necklace, fast delivery.
Definitely recommend.

12 August 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Claire,

Your recommendation of Scarlet Ocean is greatly appreciated.

Thank you once again for shopping with Scarlet Ocean.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Excellent

Excellent! Very pleased!

31 July 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Lydia,

Thank you for taking the time to leave your 5* review, your feedback is important to us.

Please use the code TRUSTLOVE to receive a 5% discount with your next purchase.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Very nicely packaged

Very nicely packaged, quick delivery and lovely item. Thank you!

30 July 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon,

Thank you once again for shopping with Scarlet Ocean.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Lovely quality item and very quick…

Lovely quality item and very quick delivery. It was packaged so nicely too which makes a difference. Will purchase from Scarlet Ocean again in the future.

30 July 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Izzy,

Thank you for taking the time to leave your 5* review.

Your kind words are greatly appreciated by the whole team.

Kind regards,

Scarlet Ocean

Rated 1 out of 5 stars

Bought a necklace for girlfriend and a…

Bought a necklace for girlfriend and a stone fell out within first day of wearing so sent it back and got a replacement few weeks later then when I gave it back to her within one day 2 stones had fallen out. Poor quality jewelry.

30 July 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Josh,

Thank you for taking the time to provide feedback.

I am sorry to hear this has occurred with the original order and the replacement as all our jewellery is quality checked prior to being shipped to ensure these circumstances do not occur.

We can certainly have the order replaced if you wish to return which we would fully cover the costs for or alternatively it can be exchanged for an alternative item.

If you wish to discuss further please do not hesitate to contact us free on 0800 97 88 111, e-mail us at mail@scarletocean.com or alternatively use our live chat service Monday to Friday from 9 am to 5 pm (GMT).

Kind regards,

David Whitfield
Customer Service Manager

Rated 5 out of 5 stars

Lovely jewellery

Lovely necklace, speedy delivery

20 July 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hello Nicola,

Thank you for taking the time to leave a 5* review, it is greatly appreciated by the whole team.

Kind regards,
Scarlet Ocean

Rated 5 out of 5 stars

Excellent

Excellent, fast delivery, beautiful earrings.

20 July 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good Morning Shirl,

Thank you for leaving a review. Your excellent feedback is greatly appreciaed.

Kind regards,
Scarlet Ocean

Rated 5 out of 5 stars

Lovely quality product beautifully…

Lovely quality product beautifully finished and delivery quickly

20 July 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good Morning Jane,

Thank you for leaving a 5* review, your kind words are greatly appreciaed by the full SO team.

Kind regards,
Scarlet Ocean

Rated 5 out of 5 stars

Silver horizontal cross necklace

Silver horizontal cross necklace. Beautiful, excellent value for money and brilliant service. Very quick and professional. Would definitely buy again and highly recommend.

9 June 2021
Unprompted review
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Lorna,

Thank you for leaving a 5* review.

It is great to read that you are happy with your purchase!

Please use the code TRUSTLOVE for 5% off your next order.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Really happy with the product I…

Really happy with the product I ordered. Arrived a lot faster than expected. Would recommend:)

9 June 2021
Unprompted review
Scarlet Ocean logo

Reply from Scarlet Ocean

Hello Ellie,

Thank you for taking the time to leave a review, it is greatly appreciated.

Please use the code TRUSTLOVE for 5% off your next order.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Fantastic service and super quick…

Fantastic service and super quick delivery!
I will be looking here again!

3 June 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hello Mr Harrop,

Thank you for taking the time to leave a 5* review.

Your kind feedback is greatly appreciated by the full team. Please use the code TRUSTLOVE to receive a discount on your next order.

Kind regards,
Scarlet Ocean

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