Scented Sensations Reviews 731

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The best , best smell , best presentation, best service, delivered quickly 🥰 my house smells amazing thanks so very much ♥️🌹

Rated 5 out of 5 stars

Tried loads of different wax melts from various sellers over the years but always come back to to this site to get my favourite snow fairy melts. They smell amazing and the fragrance lasts all day lon... See more

Rated 5 out of 5 stars

Bought the 16 assorted wax melts and they smell fantastic also bought my sister the same to go with her Xmas gift (electic wax warmer) and she loves them too.. packaging beautiful, smell gorgeous, qu... See more

Rated 2 out of 5 stars

As a returning customer, I wish I had read these reviews before ordering. I see Amazon are no longer selling from this company. I received confirmation of my order immediately and the money went from... See more

Company details

  1. Candle shop

Written by the company

Handmade Luxury Scented Candles, Wax Melts and Much More...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

731 reviews

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Rated 5 out of 5 stars

The best

The best , best smell , best presentation, best service, delivered quickly 🥰 my house smells amazing thanks so very much ♥️🌹

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Missing order

Hi i ordered 2xdoubke boxes on the 14th of Sept i have still not received my order the money was taken very quickly but still no goods.Has this company gone bust i am so angry as i have used the company before.I have emailed on numerous occasions and no reply.The fact that there is no phone number makes me also suspicous.How are they still trading.

14 September 2024
Unprompted review
Rated 2 out of 5 stars

As a returning customer

As a returning customer, I wish I had read these reviews before ordering. I see Amazon are no longer selling from this company. I received confirmation of my order immediately and the money went from my account same day. Have had no reply from emails sent. What a way to treat loyal customers. Will move heaven and earth to get my money back. Shame on you.
NB. Finally an email offering refund. Would have preferred the fabulous product. Please be honest with your customers. It's always the best policy. Thank you for getting back to me.

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting ! Extremely disappointed

I ordered and paid for the sample box back in July 2024 (still no delivery) . I have emailed on 3 occasions to ask regarding a delivery date. I emailed for someone to actually call me, no call received. This was for a gift for my sister who's birthday has gone and I had to buy a different gift. An order I placed in May/June 2024 was also late and I did eventually receive that after I emailed. I have ordered many times over the past 2 years and I have recommended the wax melts to friends and family who have also then ordered from them . I am a returning loyal customer, shame it doesn't work both ways.

23 August 2024
Unprompted review
Rated 1 out of 5 stars

12 days and still nothing

Ordered 1x16 sample box of melts 1st August 2024 received confirmation of order immediately as of today 12th August no info as to when I will receive my order also no reply to my email from Sented Sensations same situation as a previous review.

12 August 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed. Will go elsewhere in future

I bought the 16 sample box on 19 July but received no confirmation email. On 25 July I sent them an email enquiring when it was going to be delivered but received no response and on 27 July I sent another email but again no response. The money was taken out of my bank quick enough though. Never again. I now want my money back

19 July 2024
Unprompted review
Scented Sensations logo

Reply from Scented Sensations

Hi,

Thank you for your review. I am sorry for the disappointment, Please email in and we can get a refund sorted for your straight away.

Kind Regards

Scented Sensations

Rated 5 out of 5 stars

These are my favourite waxmelts ever…

These are my favourite waxmelts ever and the only ones I buy. I have bought the waxmelts many times. I don't know if the waxmelts have been changed in any way but the last ones I bought didn't seem to smell as strong or the smell didn't last as long.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

My favourite melts by far

Tried loads of different wax melts from various sellers over the years but always come back to to this site to get my favourite snow fairy melts. They smell amazing and the fragrance lasts all day long. Highly recommend their trial boxes too, loads to choose from before buying a particular scent

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Lovely scented diffu

Lovely scented diffusers. The colour co-ordinated tops were not in stock & although I missed the original email, they still kept me updated. Great price & the scent does last

28 August 2023
Unprompted review

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