Scentreach Reviews 

88
•
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

Ordered 2 1ml samples and 1 3 ml sample overall good packaging high quality decant bottles, it did take a little bit to get here since I believe scent reach is located in Europe, I’m in US. I did seem... See more

Rated 3 out of 5 stars

I’ve ordered 2 times from this website. First time everything went smoothly and my package came super quickly but a year later when I ordered I had to wait 2 weeks for my order just to be processed ev... See more

Rated 4 out of 5 stars

Everything was amazing the only reason I didn’t give a 5 star was because of shipping, shipping didn’t take a very long time it just took a while but without that it was great

Rated 4 out of 5 stars

Quick shipping and quality decants, except I ordered a bunch of 1 ml testers and the amount of liquid in each tester was pretty inconsistent. One had had like 1.2 ml, and another had like 0.7 ml.

Company details

  1. Perfume store

Written by the company

Try various of fragrances, before committing to large bottle.


Contact info

3.5

Average

TrustScore 3.5 out of 5

88 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(88)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

There was a page where shipping was…

There was a page where shipping was written 10 to 14 days but it took 30

20 January 2024
Scentreach logo

Reply from Scentreach

We apologize about the delay.
Standard Shipping time usually takes 9 - 14 working days.
Delays can be expected during the busy season's (Holidays).

At these times, delays can be up to 20 business days. We ask - next time to contact our support if you're experiencing delays.

Rated 1 out of 5 stars

Beware of long shipping dates and no package tracking

Would not have ordered if I knew it would take a month for a couple samples to arrive(still hasn't). Went to a local fragrance store and they gave me free samples instead.

30 January 2024
Unprompted review
Scentreach logo

Reply from Scentreach

Hello,

If you don't receive your samples/decants after the estimated delivery day is passed, please contact our support (info@scentreach.com) to resolve the situation.


Kind regards,
Scent Reach

Rated 5 out of 5 stars

10/5

If i could i would rate it a 10/5 of how good it is, they are so comprehensive and kind when you reach out to them. in my opinion they are better then any other sample company out there!!

20 January 2024
Unprompted review
Rated 1 out of 5 stars

i have ordered just before christmas…

i have ordered just before christmas and the 1 millimeter sample hasn’t come yet

21 December 2023
Scentreach logo

Reply from Scentreach

Hello,
Orders that were made at Christmas - New Years time, will have a slight delay time, due to high order demand.

If you still haven't received your order, please contact our support.

Regards,
Scent Reach

Show reviews in all languages. (88 reviews)

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