Scentubeauty Reviews 

96
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely prompt delivery service and the careful packaging that ensures items arrive in pristine condition. Many consumers enthusiastically highlight the exceptional quality of the beauty items, noting that the gorgeous fragrances and gentle formulas suit sensitive skin perfectly. Buyers deeply appreciate the very competitive prices available across the entire catalog, often mentioning that shopping here offers great value for money. People also note the reliable customer service, explaining that helpful email communication and useful unexpected samples make every single transaction smooth and pleasant.

What people talk about most

Product

Customers had positive experiences with product, often highlighting high quality items offered at very... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting the exceptional speed and... See more

Price

Consumers express satisfaction regarding the price, frequently highlighting competitive rates and great value... See more

Service

Users describe positive interactions with service, highlighting fast delivery and great communication.... See more

Quality

Reviewers highlight high satisfaction with the product quality, praising gentle formulas that suit sensitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got the best hand cream I've ever used from scentubeauty- Ortigia Sicilia and the fragrance Zagara is lovely. I have sensitive skin but this handcream helps and leaves my hands really soft and hydrat... See more

Rated 5 out of 5 stars

Great experience. Ordered Ortigia Floria candle and hand wash. The hand wash in particular was a thing of beauty in itself. Lovely products, gorgeous fragrance. Had never used the company before,... See more

Rated 5 out of 5 stars

Phoned first, answered immediately with knowledge. Ordered at a great price, arrived quickly. This is so much better than some of the 'big guys' who I've had issues with before. I'll defintely use Sce... See more

Rated 5 out of 5 stars

The perfume was delivered on time as described and well packaged. Mom will be over the moon at Christmas as I noticed she is almost out of her last bottle but she doesn't know yet that I have got her... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(96)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this website....the prices you…

Love this website....the prices you just cannot compete with. The same set direct with L'occitane was over £30 more expensive and FREE DELIVERY!!!! 5 star - super quick delivery and received a free perfume sample.....will use gain!!!!

28 October 2024
Unprompted review
Rated 5 out of 5 stars

I came across thus website when i was…

I came across thus website when i was looking for Loocitane hands and feet cream. I love thuis brand but at the moment prices for this bands products are very high. Luckily I found this website. Not just it offered me a very competitive price but also the free delivery! Cannot rate this company enough. You got to give it a try.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Ordered the L’Occitane en Provence mini…

Ordered the L’Occitane en Provence mini hand creams which came in a beautiful little presentation tin.
I am delighted with it. The 4 small hand creams are a perfect size to pop in a small handbag and the scents are incredible
Great seller and fast delivery
😃⭐️👌

22 August 2024
Unprompted review
Rated 5 out of 5 stars

A New Find

I was wary of using Scentu, but i neednt have been. Checked them out before buying, and saw they have a quaint looking shop. Excellent saving on my favourite perfume, and speedy delivery. Would definitely recommend

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Toon hairMask

My first order with scentubeauty was the best free gifts where wonderful so thoughtful lovedthe hair mask great price & quality fast delivery,thankyou

26 March 2024
Unprompted review
Scentubeauty logo

Reply from Scentubeauty

Thank you so much for your sharing your experience, it is appreciated!

Rated 5 out of 5 stars

Super fast delivery 👌

Super fast delivery 👌
Added bonus to receive a few samples which is great as I'm now ordering full sizes...thanks 😀

5 February 2024
Unprompted review
Scentubeauty logo

Reply from Scentubeauty

Thank you so much for your sharing your experience, it is appreciated!

Rated 5 out of 5 stars

Ordered an item from Sentu and it was a…

Ordered an item from Sentu and it was a great price, Royal mail lost this and they tried so hard to find out why. Finally they had to refund me, but customer service was just great.

19 January 2024
Unprompted review
Scentubeauty logo

Reply from Scentubeauty

Thank you so much for your sharing your experience, it is appreciated!

Rated 5 out of 5 stars

Absolutely a fantastic company to deal…

Absolutely a fantastic company to deal with. Small query I had was dealt with straight away and fast delivery keeping me up to date on my purchase will almost certainly use this site again

11 October 2023
Unprompted review
Scentubeauty logo

Reply from Scentubeauty

Thanks for your lovely review Christine. We look forward to you ordering again.

Rated 5 out of 5 stars

Fab experience

Fab experience. Quick delivery, perfect product, no hassle. Would recommend.

21 July 2023
Unprompted review
Scentubeauty logo

Reply from Scentubeauty

Thank you for your review, it is greatly appreciated.

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