ScholarshipOwl Reviews 1,210

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach of the customer service, often highlighting their quick response times and efficiency in resolving issues. The user experience is consistently described as easy and organized, with many finding the platform effective for finding and applying for scholarships. However, some customers have expressed dissatisfaction with the website's navigation, finding it not easy to use. There are also mentions of the service providing scholarship matches that do not apply to the user, and some feel that the site does not effectively search for scholarships as expected.

What people talk about most

Staff

People report positive experiences with staff, highlighting their kindness, helpfulness, and efficiency.... See more

User experience

Users describe positive interactions with the platform's user experience. Many reviewers found the platform... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support team for... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers praise the platform... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the service as helpful, a support system,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

ScholarshipOwl is very helpful! It is super easy to use and I love the different ways you can sort through opportunities. One thing I’ve noticed is sometimes I’ll get several “matches” in a row that d... See more

Company replied

Rated 4 out of 5 stars

I’m so grateful that this site is legit it’s so many scandals in this world but not this platform. My son actually won one of the scholarships on here and I’m hoping that he will find success in recei... See more

Company replied

Rated 4 out of 5 stars

The customer service was helpful. Canceling my free trail had not worked the night I needed it to, but the customer serive helped me get my refund! This part of the message is for Scholarship owl t... See more

Company replied

Rated 4 out of 5 stars

I loved how genuine Jin was when answering the questions. She provided essential information about scholarships and how scholarshipOwl is an amazing resource to aid college growth. She helped me under... See more

Company replied


Company details

  1. Educational institution
  2. Association or organisation

Information provided by various external sources

ScholarshipOwl finds hundreds of scholarships you qualify for and makes applying to them easier.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I stated my problem and the customer…

I stated my problem and the customer service rep solved the problem immediately

13 October 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for your feedback! This means a lot! Feel free to reach out for any further assistance.

Rated 1 out of 5 stars

Yeah they didn't charge the card I originally assigned it

Firstly the service is really expensive for not working. Maybe for some but n9t for me. I signed up for a free trial, and us3d Google pay except the card I used originally and the one billed were not the same. 45 dollars. Since it wasn't my card that ended up being charged im not happy and am currently requesting a refund because wtf. No reminder email "for free trial ends tomorrow." Really you shouldn't be charging for this service as scholarships generally go to people with financial need, but also I expect better results, or just results..

20 September 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thanks for your feedback, and I’m really sorry for the frustration this caused. We understand how upsetting unexpected charges can be, especially when they involve the wrong payment method. We also hear your concerns about the trial reminder and the value of the service. Your input is important and helps us improve both communication and results. If you need further help with the refund, feel free to contact our support team at support@scholarshipowl.com

Rated 5 out of 5 stars

Professional and Wfficient

Anica was quick, efficient, gracious and professional in her resolution of our problem. Will definitely use Scholarship Owl again for grad school :)

15 September 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for your feedback! Feel free to reach out for any further assistance. We are always happy to help.

Rated 5 out of 5 stars

Customer Service

The customer service represenative, Anica that I worked with was awesome. She was very very friendly and quickly took care of my issue.

15 September 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for taking the time to share your feedback!
We are here if you need any assistance!

Rated 5 out of 5 stars

Great experience!

ScholarshipOwl is really user-friendly and easy to navigate and apply for scholarships, I had a great experience with them I recommend them to anyone looking for more scholarships to help them through college!

4 September 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for taking the time to share your feedback!
We are here if you need any assistance!

Rated 5 out of 5 stars

Quick, helpful, efficient

Very fast response time even through e-mail for customer service. She was friendly, helpful and considerate! The customer service rep made everything easy and painless for me.

4 September 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for your feedback! Feel free to reach out for any further assistance!

Rated 1 out of 5 stars

this site is a scam.

If I could give this site a zero-star rating, I would. The website claims you need to fill out around 30 applications to earn one scholarship. I personally submitted over 100 applications and we did not receive a single award. My son is an Eagle Scout with decent grades, and if he couldn’t qualify for anything, I highly doubt many others have success here.
In my opinion, this website preys on families who are desperate for scholarship help. I would be genuinely surprised if anyone has ever received a legitimate scholarship through it. Please be cautious—this feels like nothing more than a scam designed to take advantage of people. Do not trust them.

10 January 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for sharing your experience. We’re genuinely sorry to hear that the scholarship process has been so frustrating for you and your son.

ScholarshipOwl does provide status updates for every application, and we regularly highlight real students who've won through the platform.

We are very transparent when it comes to this.
Our mission is to make it easier for students to find and apply for legitimate opportunities by connecting them to verified scholarships.
Unfortunately, competition can be extremely high, and selection criteria are often outside of our control.

That said, your feedback is important. We’re constantly looking for ways to improve how we guide and support users through the process, and we’d love to hear more about your experience to see where we can do better.

Feel free to contact us at support@scholarshipowl.com

Rated 5 out of 5 stars

Customer Service is everything!

Customer Service is everything, I truly was very pleased with the response time and the willingness to make things right! Nothing but great things to say about scholarship owl! Thank you for all your help!

21 August 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

We appreciate your feedback! Feel free to contact us for any assistance.

Rated 4 out of 5 stars

The customer service was helpful

The customer service was helpful. Canceling my free trail had not worked the night I needed it to, but the customer serive helped me get my refund!

This part of the message is for Scholarship owl themselves and not the customer service. Please include emails that tell you how long you have until you're free trial is up. I get constant email from you guys which is fine. But I had to remember that I had to cancel it, not you guys, and you guys don't normally offer refunds, which is a little unfair. This is the first service i've had in a while that doesn't do this, and I think it's one of the best things a service can do it shows they care about their customers.

19 August 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for your feedback! Feel free to reach out for any assistance!

Rated 1 out of 5 stars

I could give zero stars I would

I could give zero stars I would. Do not give these people your credit card information. Their website redirects to to another website scholarship4surveys.com automatically. It makes you think that this is where you should cancel the membership and it’s not. Do not use this site they are scam artists. They charged me $65.70 after the free trial and will not refund my money.

18 August 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

We’re really sorry to hear about your experience and appreciate you bringing this to our attention.

To clarify, ScholarshipOwl is in no way affiliated with scholarship4surveys.com. We were unaware of this website until reading your review, and we're genuinely concerned that it may be misleading users. We’d appreciate your help in our investigation into how this website scams students, so we could put a stop to it.
We’d also like to note that ScholarshipOwl includes a Scholarship Credibility Score to help students avoid scams and apply only to verified scholarships vetted by our team. Please be sure to only apply to scholarships with a high credibility score.

Thank you again for flagging this. We’re here to help and want to ensure no other students have a similar experience.

Rated 5 out of 5 stars

ScholarshipOwl Customer Service

The initial confusion was settled as soon as I woke up. Very quick reply, helpful, and very professional. I was not sure what could be done about the issue, but they helped me and I was able to get it sorted. Their representative Lena did an amazing job, and I appreciate their help.

14 August 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for your feedback! Feel free to reach out for any further assistance!

Rated 5 out of 5 stars

I’m truly grateful for the support from Future Forward: Manifest Your Masterpiece

I’m truly grateful for the support from "Future Forward: Manifest Your Masterpiece". Their generosity and dedication to helping students achieve their dreams is inspiring, and this scholarship has made a meaningful difference in my academic journey.

7 August 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

We appreciate your feedback. Thank you for your kind words and trust in ScholarshipOwl.

Rated 5 out of 5 stars

Ena = AMAZING!

Ena from scholarship owl came back with an amazing response time! She made getting my account fixed, quick and easy. She was so helpful and kind. 10/10 would definitely recommend!

4 August 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for taking the time to share your feedback!
We are happy we could help!
Let us know if you need any further assistance.

Rated 5 out of 5 stars

Helped me get a full refund when I…

Helped me get a full refund when I accidentally paid for a membership that I didn’t want

4 August 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for taking the time to share your feedback!
Feel free to reach out for any further assistance.

Rated 4 out of 5 stars

I’m so grateful that this site is legit…

I’m so grateful that this site is legit it’s so many scandals in this world but not this platform. My son actually won one of the scholarships on here and I’m hoping that he will find success in receiving more. It is a little pricey but I feel like it’s worth it

24 July 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you so much for your feedback! We're thrilled to hear that your son won a scholarship! Congratulations to him! Wishing you both continued success, and if you ever need anything, we're always here to help.
Keep up the great work!

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