Surprised to receive a request to give a review. On your website you state that 92% of orders are made a shipped within 7 days. My order was placed 15 June and has not yet been received. Hopefully, it... See more
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With over 35 years of experience, we are the leading supplier of embroidered and printed uniforms, workwear, and personalised items. We specialise in serving Nursery, Primary & Secondary Schools, and Academies across the UK. Additionally, we provide decorated garments for various business sectors, including Care, Hospitality, Facilities Management, and Sports & Social Organizations. Our reputation is built on delivering high-quality decorated and plain garments at competitive prices.
9 Holbrook Enterprise Park, S20 3GL, Sheffield, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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It was easy to do, when I ordered my Grandsons Nursery Uniform! It was well made and he looked so sweet in it!! It washes well and always looks smart.

Reply from School Trends
Excellent customer service from Tracy and great product, very happy customer! Thank you!

Reply from School Trends
The staff were super helpful in helping me get a new leavers hoodie that was not available on their website.
Communications were great throughout.

Reply from School Trends
Excellent, helpful customer service and good quality products

Reply from School Trends
School Trends have been supplying our uniform for over 16 years. I have nothing but good things to say about them. The staff are all so friendly and our rep is really helpful and prompt at returning to any queries. The turnaround from ordering to delivery is great. The quality of the products are brilliant and wash up really well. Use of the website is easy but there is always someone helpful on the end of the telephone should you need any help. I would highly recommend School Trends to anyone.

Reply from School Trends
Excellent customer service- kind, quick and efficient.

Reply from School Trends
Ordered two t-shirts. A slight delay over suggested 15 days so I got in touch by email. Got a reply within 10 minutes at 10pm. The goods arrived the next day as promised in the email. T-shirts are nice thick material. Embroidery is good though a little rough on the back.

Reply from School Trends
School trends have provided good quality uniform at very reasonable prices for our setting for many years. The website and choice is great and the fact parents can order direct takes the admin away from the setting. I highly recommend for a fantastic service.

Reply from School Trends
whenever I've needed assistance or wanted to add a particular item the team have always got straight back to me and been able to fulfil our requests no matter have big or small.
The quality of the clothing and printing has always been fantastic. I feel extremely comfortable in contacting School Trends when any queries they are always polite and helpful and go above and beyond to help.

Reply from School Trends
I recently placed an order for Year 6 school hoodies and I couldn't be more pleased with the experience. The service I received was exceptional from start to finish. The team was incredibly responsive, addressing all my queries with impressive speed. Their patience in answering my numerous questions and offering support on the best ways to complete the order was truly commendable.
A special mention goes to Tracey, who was simply fabulous throughout the entire process. Her dedication and professionalism made the experience seamless and enjoyable. The business is incredibly lucky to have such a wonderful team member. I highly recommend their services to anyone in need of high-quality school clothing.

Reply from School Trends
We order our school uniforms from School Trends and they have come with speedy service and high quality. Tracey Perry had been very helpful and exceptional customer care. We look forward to our next delivery to arrive.

Reply from School Trends
We are absolutely thrilled with the new uniform branding initiative, and the logo created by School Trends has turned out amazing! The quality of the final product exceeded our expectations, with the material and embroidery looking fantastic.
A special mention to Tracey Perry, National Sales Manager, who has gone above and beyond her remit to ensure our orders were processed efficiently and delivered on time. She has worked tirelessly, even coordinating with us during evenings, always responding promptly and professionally.
Thank you to School Trends and the entire team for making sure we had all the uniform items ready in time for launch day. Your dedication and commitment to excellence have truly made a difference!

Reply from School Trends
Attempted to email to enquire about sizes, as my son usually wears 6-7/7-8 depending on the brand. Their size guide measures him as a 3-4 year old? What 3 year old has a 24 inch chest...
Update:
To this saying a negative review is the only way to get a response - I have had two very helpful emails and a response to my review, and have been informed that turn around times are low at the moment. Anne and May were informative, kind and helpful. I have given 4 stars based on customer service but still deducted one as the sizes still don't match up to other uniform providers/ high street brands and this is really confusing.

Reply from School Trends
We ordered a whole school uniform for the pupils in our school with the help of Tracey who was amazing.
One of our pupils had an issue with her cardigan where the cuff had come away from the sleeve. Tracey arranged that a replacement was ordered and sent out to us on the same day. Great service. Thank you.

Reply from School Trends
Tracey and her team were fantastic in organising the sweatshirts and fleeces for our production and did it in such a quick turnaround. The quality, the design and the customer service was the best it could be. Nothing was too much trouble and I was kept informed every step of the way. Fantastic company, would definitely recommend.

Reply from School Trends
Great service husbands hoodies and t shirts arrived quickly and much better quality than our last supplier. I now understand digital printing. No more iron on motive and no sweaty back !!!

Reply from School Trends
Trends were very helpful with my orders and they kept me up to date via email on the delivery schedule.
Communication responses were quick and polite everytime.
Many thanks

Reply from School Trends
We bulk order our school uniform from School Trends making it easier for parents to purchase and collect uniform from the school.
Always have brilliant customer service and communication from Tracey, who keeps us informed with orders and will always try to get us the best deal.
We have just also purchased the fleeces for the staff, which came after the Christmas holidays but just in time for the cold weather last week and they have been enjoyed and welcomed from the staff. Very good quality!
Thank you :)

Reply from School Trends
Lovely quality products and fast delivery times!

Reply from School Trends
Brilliant service! All communication was answered promptly, was kept up to date on order, arrived really quick even with Christmas and New Year in between and the quality of the school uniform is A*

Reply from School Trends
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