My wife and I came across a complete set of handbells at our church which had been forgotten about and severely tarnished . We started to research how to refurbish and found your company The we... See more
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Review summary
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I needed a replacement handle. I ordered it on a Wednesday night, and initially USPS was to deliver on Monday, but it looks like it got delayed in their system and was delivered on Tuesday. Amazing... See more
We have had a Schulmerich 3 oct bell set for more than 30 years. Unfortunately, they haven't been played for about 10 to 12 years. Upon getting them out to put a bell choir together for Christmas, w... See more
I had several questions to ask and clarify my decision along the way. I was appreciative of how quickly a response was returned and how well it addressed my concerns. The product (though it seemed... See more
Company details
Written by the company
Schulmerich is the world's largest producer of handbells. Innovators since 1935, the craftspeople of Schulmerich have brought the glorious sounds of bell music to more people and places than anyone else in the world. From handbells to MelodyChime® Instruments, customers around the globe count on Schulmerich for innovation, product support, and quality that is absolutely second-to-none.
Contact info
200 School Alley, Suite 6, 18054, Green Lane, United States
- 2152572771
- info@schulmerichbells.com
- schulmerichbells.com
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Fast service & great telephone customer…
Fast service & great telephone customer service
25 February 2026
Had some problems with email but it got…
Had some problems with email but it got fixed so I could get emails from the company rep. Thanks so much.
11 February 2026
Fast delivery
The order arrived fast and in great shape. The order is exactly as advertised.
11 February 2026
Customer service is friendly and…
Customer service is friendly and helpful in answering questions and has the answers.
When ordering, shipments are in a timely manner.
13 February 2026
easy to order and pleased with product
9 February 2026
I ordered the necessary parts.
6 February 2026
Delivery was quick!
On the website, it stated that delivery would be a minimum of 4 weeks. Our order arrived promptly in 7 days.
3 February 2026
Amazing people at Schulmerich
Amazing people at Schulmerich. Very helpful advice for cleaning my bells. Outstanding customer service and it was very timely. Thank you so much.
27 February 2025
Top notch quality of bells and parts
Top notch quality of bells and parts! I also appreciate the videos that explain 'how-to'! Very helpful. This was the 2nd time I have ordered from Schulmerich and will probably order from them again, when needed. Customer service is very, very good!
22 December 2025
I LOVE my collection of 4 yrs of My…
I LOVE my collection of 4 yrs of My Ornament Bells. I just wish they would play. Would that be too difficult to do in the future?
14 January 2026
Reply from Schulmerich
Hi Judy, I'm happy to hear that you are pleased with your ornament bell collection! The ornament bells are designed to be decorative, not as functional ringing handbells, which is why they don't include a clapper. They are made from bell castings with minor tuning/sound quality flaws which can't be used as functional handbells, but are re-purposed into ornament bells.
Customer service is exceptional
Customer service is exceptional. They were so helpful in helping me find the right parts for our old bells - so informative.
18 July 2025
Easy to place order
I was able to find the handbell spring selection that I needed on line & complete my order in just a few minutes. They were delivered in 3 days!
14 January 2026
Received my order very quickly.
10 January 2026
A clear tracking is very important for the customers
I like the announcement when the store is closed during holiday time. But it is better if there is clear tracking for customers to know when the package has been shipped and when to expect the delivery.
30 December 2025
User friendly website.
27 December 2025
The website is easy to follow and use.
24 December 2025
Three octave set of bell springs
I ordered a three octave set of handbell springs. The springs were great but It took 12 days for them to arrive. I would have thought that they would have come quicker. They arrived just in time, though.
5 December 2025
We received our ornament on time
We received our ornament on time, and it is beautiful! Great customer service! Thank you!
17 December 2025
Thank you
Your service department answered my questions, and the required parts arrived in less time than estimated.
18 December 2025
Very easy to find what I was looking…
Very easy to find what I was looking for. The order was processed and shipped promptly
.
12 December 2025
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