Scissorhands UK Reviews 32

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I purchased two sets of scissors one 6 inch bamboo, and 1 pair of texturising/ blending scissors. scissor hands uk have been recommended to me many times through my working circles and when it came ti... See more

Company replied

Rated 1 out of 5 stars

Absolutely the worst tailor I have been to. She accepted a job she obviously couldn’t do and lacks skill, customer service skills and communication. I had a dress the didn’t fit, I asked if she could... See more

Rated 5 out of 5 stars

I had a little problem in that Scissorhands sent my purchase to my postal address in error. However it was handled so well by Linda Howard at Scissorhands that I would have no calms about dealing with... See more

Rated 5 out of 5 stars

Been with Ashley and his team for a few years now.. wouldn’t get my scissors anywhere else and always use the scissor sharpener service.. top notch service, quality and fabulous customer service!!!

Company replied

Company details

  1. #99 of 122 best companies in Manufacturer

Written by the company

BEST QUALITY Hairdressing Scissors for Professionals available NOW at FANTASTIC prices. Designed and manufactured with 20 years experience as a stylist.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was very quick and really sharp

Was very quick and really sharp

30 March 2026
Scissorhands UK logo

Reply from Scissorhands UK

Hi Helen, Thank you so much for your 5* review. we aim to turn your scissors around as quickly as possible and we are pleased you are happy with their service - nice and sharp, so careful not to cut yourself. We are always here whenever you need us in the future.
Team Scissorhands

Rated 1 out of 5 stars

Absolutely the worst tailor I have been…

Absolutely the worst tailor I have been to. She accepted a job she obviously couldn’t do and lacks skill, customer service skills and communication. I had a dress the didn’t fit, I asked if she could add a corset back. She accepted and I paid the full amount on the day. She didn’t update me when the dress was finished and was very rude upon collection. She did the alterations a day before and it shows. The quality was terrible. She ignored me and when she responded she was very rude lacked empathy considering this was my birthday dress. There are so many tailors and I happens to go to the worst person ever. Honestly I never wrote bad reviews but I had to warn anyone out there of this woman. 0/10 do not bother wasting your money here

3 March 2026
Unprompted review
Rated 5 out of 5 stars
Scissorhands UK logo

Reply from Scissorhands UK

Hi Leona , thank you very much for your 5* review and the fact that you have enjoyed both the quality and the efficient service - we always aim to please and hope you are enjoying your new scissors.Team Scissorhands

Rated 5 out of 5 stars

Excellent customer service

I had a little problem in that Scissorhands sent my purchase to my postal address in error. However it was handled so well by Linda Howard at Scissorhands that I would have no calms about dealing with them again in the future

12 February 2026
Rated 5 out of 5 stars

Ashley is amazing I had trouble with a…

Ashley is amazing I had trouble with a pair of scissors, emailed them and Ashley was straight on to my problem and with in a week it was all sorted out
Highly recommend them as a company excellent service
Thank you

28 January 2026
Unprompted review
Scissorhands UK logo

Reply from Scissorhands UK

Dear Tessa, Many thanks for your super review, we are so pleased that you got your issue sorted. We do pride ourselves on customer satisfaction - it is as important as the scissor itself. We will pass on your kind words to Ashley and we hope you enjoy using your brand new scissors. Just let us know if you need anything else at all in the future. Team Scissorhands

Rated 5 out of 5 stars

Great communication and personal feel

Great communication and personal feel. Scissors are great too 👍

1 December 2025
Scissorhands UK logo

Reply from Scissorhands UK

Hi James. a huge thank you for your 5* review. We are so thrilled that you have enjoyed the service as well as your brand new scissor... We look forward to hearing back from you when they are ready for a sharpen/service. If you need anything in the meantime, please don't hesitate to reach out.
Team Scissorhands

Rated 5 out of 5 stars

quality tools to suit every budget

I purchased two sets of scissors one 6 inch bamboo, and 1 pair of texturising/ blending scissors. scissor hands uk have been recommended to me many times through my working circles and when it came time to replace some tools there was only one clear choice. quality tools and top notch after cares and servicing.

4 December 2025
Scissorhands UK logo

Reply from Scissorhands UK

Hi Raymond. I would like to say thank you very much for your 5* review. This means so much to us as it will bring confidence to any new buyers who don't know us as a company. Everyone loves a recommendation . We will look after you and your scissors when it comes to the time they need servicing and are so happy you like the quality and our service . Thanks once more and happy cutting - Linda, Scissorhands

Rated 5 out of 5 stars

Love my new scissors thanks

Love my new scissors thanks

1 December 2025
Scissorhands UK logo

Reply from Scissorhands UK

Dear Fiona , Many thanks indeed for your 5* review. We are very grateful for your positive feedback.. we hope you enjoy working with your new scissors and are here for any further scissor assistance, Linda, Scissorhands

Rated 5 out of 5 stars

Great service and perfect customer care…

Great service and perfect customer care 👌 will definitely be returning as a customer

1 December 2025
Scissorhands UK logo

Reply from Scissorhands UK

Hi Daniel. I just wanted to say a personal thank you for your 5* review. Not only are you happy with your purchases and the customer care, for which we are very grateful, you decided to add on and order more than one scissor. I will be happy to offer you your first service free of charge, as you paid more than one amount of P&P each time. Just let me know when you get to that point and we will arrange that for you. Thanks once again for your business and welcome to the Scissor fam . Linda, Scissorhands.

Rated 5 out of 5 stars

They arrived on time

They arrived on time. My granddaughter is training to be a hairdresser and she is delighted with them.

11 November 2025
Scissorhands UK logo

Reply from Scissorhands UK

Hello there Sylvia. First of all , thank you for taking the time to write us a review. It really is very much appreciated. And secondly for giving us a 5* review. We are so thrilled your granddaughter's scissors arrived on time and she is delighted with them. We are here for any future requirements she may need along her journey of training to be a hairdresser. A superb vocation and we wish her every success.
Team Scissorhands

Rated 5 out of 5 stars

Fantastic Scissors ( as per for this…

Fantastic Scissors ( as per for this company)
Amazing quality too

29 October 2025
Scissorhands UK logo

Reply from Scissorhands UK

Hi Lisa, thank you very much for your 5 star review and for your lovely compliments about both our scissors and company. We are so grateful, as it lets new customers know, who aren't sure, that they can be confident with their purchase. Thanks again for your custom - Team Scissorhands

Rated 5 out of 5 stars

Fabulous company run by industry professionals

Excellent choice, price, advice and very quick delivery.

23 September 2025
Scissorhands UK logo

Reply from Scissorhands UK

Hi Sarah, Thank you so much for your 5*review and very good recommendation - this really helps new salon owners, hairdressers and barbers who don't know us yet.... thanks for coming back to us and for your continued loyalty. Happy cutting, Team Scissorhands

Rated 5 out of 5 stars

Scissor sharpening

I always send my scissors here to get sharpened and they always come back as good as new. Excellent service and never have to wait too long to be delivered back to me. Thank you all 👏🏼

2 September 2025
Scissorhands UK logo

Reply from Scissorhands UK

Hi Theresa. Thank you for your 5* review. We are so grateful that you return to us time after time. This helps other people when they are looking for a sharpening service they can trust. Apologies for the slight delay with this response. We hope you are well. Team Scissorhands

Rated 5 out of 5 stars

Very nice scissors

Very nice scissors, quick deliver.

21 July 2025
Scissorhands UK logo

Reply from Scissorhands UK

Many thanks for your 5 star review. we are very grateful for you feedback, as it's so important to us. we hope you continue to enjoy your new scissors, Linda , Scissorhands

Rated 5 out of 5 stars

You will not be disappointed in Scissorshands uk

Been with Ashley and his team for a few years now.. wouldn’t get my scissors anywhere else and always use the scissor sharpener service.. top notch service, quality and fabulous customer service!!!

21 July 2025
Scissorhands UK logo

Reply from Scissorhands UK

Hi Amanda, Thank you so much for your 5* review. It's so good to receive your feedback and we're grateful for your loyalty to us as a company over the years. We will pass on your comments to the team too, regarding the customer service - we aim to please.. Sincere thanks once again. Linda, Scissorhands

Rated 5 out of 5 stars

Quality products with the reassurance…

Quality products with the reassurance of maintaining to the original standards
Not just sharpening - but I damaged mine by dropping them - a big chunk was squashed….
They’ve

1 July 2025
Scissorhands UK logo

Reply from Scissorhands UK

Thank you so very much for your 5 * review. We're so thrilled to hear that you're happy with your serviced scissors and the fact you know you can rely on us when you need your new scissors and maintenance. Enjoy Team Howard

Rated 5 out of 5 stars

Small company doing well

Small company doing well. Really enjoying using my scissors, well made and balanced.

1 July 2025
Scissorhands UK logo

Reply from Scissorhands UK

Many thanks for your very kind 5* review. We are so thrilled you are happy with your new scissors and that you are enjoying them so much

Rated 5 out of 5 stars

Best scissors ash and the team customer…

Best scissors ash and the team customer service is amazing.

1 July 2025
Scissorhands UK logo

Reply from Scissorhands UK

Hi Qasim. Thank you so much for your 5* review. It means so very much to us to know you are happy with both the scissors and our customer service. We will pass your compliments on to the team. Enjoy your scissors Qasim.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look