While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Horrible company. I was bought for xmas an Everton shirt. Washed it once at 30 (under the label 40) an all the white turned blue, its unwearable. Have emailed them many times but they simply cant even... See more

Rated 5 out of 5 stars

Looks as though people are only leaving reviews for Score Draw when something hasn't gone right, but credit must be given where credit is due... I ordered an England shirt late on Tuesday night, got a... See more

Rated 1 out of 5 stars

I placed an order for two football shirts with Score Draw on 8 February 2022. 16 months later, the purchased products have not arrived at their destination, I never got a refund, and every message tha... See more

Rated 1 out of 5 stars

I ordered my shirts decembre 5th. After 6-7 of waiting wondering about the delay of my delivery I decided to ask the company if there was a special issue. Unfortunately I got no reponse by mail. Sec... See more

Company details

  1. Sportwear manufacturer
  2. Sportswear Shop

Information provided by various external sources

Score Draw are the leading supplier of official retro football shirts in the World.


Contact info

1.9

Poor

TrustScore 2 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not good!used a discount code which…

Not good!used a discount code which said was applied,had screenshot proof too but discount was removed on checking out.tried contacting them 3 times but failed to answer on all occasions. Would not use them again!

8 September 2021
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid.

Avoid avoid avoid.

Ordered two shirts, they refunded me one a few days later saying it was sold out. Yet I checked online and it was there. I told them this and they said “order it again” - clearly looking for the double shipping fees.

Not only the 12€ delivery fee, there was a nice 22€ hidden fee to collect it from my post office. Again they said it is a sales tax not associated to them.

So overall a jersey costing 50€ ended up costing 80€.

This site is a scam with awful customer service. There’s far better alternatives out there.

17 July 2021
Unprompted review
Rated 1 out of 5 stars

Delays, missing items and terrible customer service

I ordered two shirts, one shirt was refunded automatically last minute and the remaining shirt was delivered after two days rather than the next day delivery I paid £9.95 for. This then left me without sufficient time to find a replacement shirt.

I understand it was a busy period given the Euros, and therefore understand the delay and somewhat the automatic withdrawal of the shirt, even though I had paid for it and it was confirmed.

However, what is exceptionally appalling is the lack of customer service. Scoredraw do not have a number you can contact them on, and have not responded to the various emails I have sent, I have also tried reaching out to them through social media platforms and once again got no response.

Do not use.

13 July 2021
Unprompted review
Rated 5 out of 5 stars

Very Good Experience, apart from the football

Looks as though people are only leaving reviews for Score Draw when something hasn't gone right, but credit must be given where credit is due... I ordered an England shirt late on Tuesday night, got a dispatch email on Wednesday, it was delivered on Friday in time for the final on Sunday when England sadly got beaten by Italy. Bad luck boys, penalties are never fait...

12 July 2021
Unprompted review
Rated 5 out of 5 stars

Score draw deliver the goods

So I ordered an england shirt on 8/7/21 at 8pm, because everywhere has been sold out forever. I paid for next day delivery even though I knew I had to order before midday, I thought I'd try my luck.
Royal mail delivered my shirt 10/7/21.

I am absolutely buzzing right now, I thought that it wouldn't be here till monday because of times and days I ordered.
I also saw all the bad reviews on here after I ordered and my a*se fell through. I thought not only will my shirt not turn up but I'm thinking I've just sent some money on a little holiday to another account until they decide to refund me.

Not the case at all, score draw have done me good and delivered on what they said they would.

Also I have had 8 emails confirming the order, royal mail receiving the shirt, planned day of delivery, tracking information. So from my point of view theres not a bad word to be said.

10 July 2021
Unprompted review
Rated 5 out of 5 stars

Great Experience

Like some others, not sure where these bad reviews are coming from. Not sure if I was lucky, or if just bad experiences are being reviewed. 2 shirts ordered late Sunday night, order processed Monday and arrived no issues Wednesday. I was informed about my order every step of the way and can't fault the company or product.

7 July 2021
Unprompted review
Rated 1 out of 5 stars

Disgraceful company

Disgraceful company! Ordered an England shirt, 3 days later I got an email saying 'your refund has been confirmed'. Never asked for a refund and no explanation why. Won't return emails either. Avoid!

5 July 2021
Unprompted review
Rated 1 out of 5 stars

Great shirt (1 of 2 arrived)… But a lack of honesty, clarity and zero customer service ruin the experience.

Would have happily given 5 stars review because love the shirt that arrived, but when you send out an email saying you have ‘confirmed my refund’ and then don’t respond when emailed in to say I didn’t want or ask for a refund, I then feel compelled to rate my experience low. An email to say something on the lines of ‘Really sorry but because of extraordinary demand, we cannot fulfil all of your order’ would have done. Just a bit of honesty and communication would have been much better than just refunding and make the assertion that I actually wanted this refund. Just a bit of care for your customers could see your business fly, it’s a shame.

5 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered a Scotland retro top on Wednesday and it arrived on Saturday. Excellent quality. Would definitely use again

4 July 2021
Unprompted review
Rated 1 out of 5 stars

Ordered, cancelled, refunded, no explanation

Like many others here I ordered a football shirt and received confirmation that payment had been accepted. No updates were provided on dispatch or arrival date. When queried, I received a response stating that they had cancelled the order and refunded me. No explanation as to why. I have reached for a response to this issue but it seems like I won't be getting a reply judging by others experiences here.

I can only assume product is out of stock and they are refunding only when customers are challenging the lack of order arrival. If that's the case, simply list items as out of stock on your site so we don't waste our time with you...

2 July 2021
Unprompted review
Rated 4 out of 5 stars

Good customer service

My son ordered a replica derby shirt. He had notification that it had been delivered. On checking our camera this was not the case. I contacted Score Draw, via Messenger, and got a swift reply. I’m very pleased to say that within 5 days a replacement shirt has just arrived. Thank you

1 July 2021
Unprompted review
Rated 5 out of 5 stars

England 1990 shirt

I ordered a 1990 England shirt.
After looking at the review I thought I had messed up but it was a swift 4 day delivery and got to me no problems.
Maybe I was lucky

30 June 2021
Unprompted review
Rated 1 out of 5 stars

Order not dispatched, poor communication

Ordered a shirt for Father's Day 9 days before. Had a confirmation email. Then heard nothing. Then received a refund email a few days ago. No explanation, no other communication. Very poor customer service, and one disappointed husband.

25 June 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look