Let's talk about ScoreSense, a company with poor customer service. I requested several times to cancel my subscription, but they will not and want me to call to cancel it. What kind of BS are they... See more
Company replied
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See what reviewers are saying
This company baits you into a membership, by offering an expedited Credit Score inquiry. To get the Credit Score you enter normal personal identifying information. After you join, you cannot immedi... See more
Seems to be a good organization for assisting persons to increase their credit scores and knowledge. On another subject though, many persons with poor credit scores are low income. The price point... See more
Just a newbie here hence the mediocre rating. Still learning and making little progress. Going at my own speed through this process. Got the 3 credit ratings and reviewing them. One has multiple n... See more
Company details
Written by the company
At ScoreSense® we believe everyone should have access to the information that helps keeps their finances and families secure. Empowering you with all 3 credit scores and reports, credit insights, tools and one-on-one help. 1-800-972-7204 customercare@scoresense.com
Contact info
United States
- scoresense.com
2.8
Average
262 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Very vague report
Very vague report. Nothing different than I received from. Credit Wise.
I’d like to cancel my subscription.
Thank you.
JoAnn Lepore
23 August 2020
Unprompted review
I was able to receive the items I was…
I was able to receive the items I was looking for
20 August 2020
Unprompted review
Good service, bad entrance! And exit...
If this is about the free credit score service. the service is fine. I'm quite discouraged with both how I ended up signing up in the first place and about the info I discovered on the report, so I apologize that these circumstances affected this review but it's impossible for me to give it any more stars because of how sour I am to everything involved with this. I feel that simply because of the service you are affiliated with that brought me to your service is reason enough for me to be very upset.
20 August 2020
Unprompted review
Site is easy to use
Site is easy to use. It took me a moment to notice the printer icon to download my reports, but that was me. Maybe make it colourful so it stands out
17 August 2020
Unprompted review
My information was displayed promptly
10 August 2020
Unprompted review
I did not find the experience very…
I did not find the experience very positive. Between the financial hardship that I experience coupled with the pressure of having to pay for the credit score, in these covid-19 times, I feel more could have neen done for the customer needing help
.
9 August 2020
Unprompted review
Easy and very helpful,easy sign up…
Easy and very helpful,easy sign up also,thank you
7 August 2020
Unprompted review
Not much information given other than…
Not much information given other than the credit score that’s really it. Very basic not what I expected.
7 August 2020
Unprompted review
I never understood why websites say…
I never understood why websites say Free and then charged a $1...not free and my reports didn't have information to help me contact my creditors
7 August 2020
Unprompted review
Thank you
Thank you! Good service but I only got it per request from person I want to rent an apartment from. I don’t plan to keep it but will cancel as I don’t want to pay for a credit report. I already have Credit Karma
7 August 2020
Unprompted review
Friendly and professional
None friendly, understanding, extremely sweet
7 August 2020
Unprompted review
Thanks appreciate the service.
7 August 2020
Unprompted review
I just needed my Experion report but it…
I just needed my Experion report but it was good to get all 3.
7 August 2020
Unprompted review
It was easy to signup for the report…
It was easy to signup for the report and everything happened quickly.
4 August 2020
Unprompted review
I would like to cancel this I did not…
I would like to cancel this I did not realize that I would have an ongoing monthly charge and at this time I don’t need this charge thank you
3 August 2020
Unprompted review
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