Scorpion Shoes Reviews 

3,859
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is easy to navigate, offering a fantastic selection of quality shoes and trainers at very competitive prices. People are especially pleased with the exceptionally fast shipping, clear tracking updates, and wonderful personal touches like handwritten notes included in the parcels. Some reviewers were not happy with occasional delivery delays, while a few others received items in damaged boxes or noticed unexpected marks on the footwear. Despite these isolated shipping and packaging issues, consumers remain generally satisfied and eager to recommend the business for future purchases.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting great discounts and original quality... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting exceptionally fast postage and secure... See more

Price

Reviewers express strong satisfaction regarding the competitive and affordable prices, often noting great... See more

Service

Users describe positive interactions with service, highlighting fast dispatch, easy website navigation, and... See more

Order

Customers consistently note positive experiences with order processes, frequently highlighting fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy navigate website, simple ordering process with a fantastic range of quality boots and shoes. Bought my Iron Rangers from Scorpion, my first pair were to big so had to exchange for a smaller size,... See more

Rated 5 out of 5 stars

Ordered shoes from Scorpion Shoes as my sale from another company was apparently cancelled. They had my size and style. The shoes arrived promptly and there were no issues from start to finish with th... See more

Rated 5 out of 5 stars

I stumbled across this company a while ago whilst looking for a particular pair of trainers and Scorpion Shoes had them in stock. I've ordered a couple of times now and the service hasn't changed. I... See more

Rated 5 out of 5 stars

Ordered 4.30pm on Friday, they arrived 9.05am Monday. Kept up to date with delivery estimates. Gola trainers £35 inc delivery and free returns, absolute bargain, so ordered a 2nd pair and they also ar... See more


Company details

  1. Shoe shop

Written by the company

In an online world where convenience is usually sacrificed for a cold and impersonal experience, we promise the same service you would experience if you were to walk into one of our stores. Our goal is to make things quick and easy for you with swift shipping, easy payment methods and a friendly voice should you need to call us. Ultimately we want you to keep coming back to us!


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,859)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from start to finish.

I purchased a pair of shoes and after around two months of normal use, I noticed a defect developing. I contacted customer support and they responded quickly, clearly explaining the process and providing a return label.

Due to personal circumstances, I needed several weeks before I could send the item back, and they were patient and understanding throughout. Once they received the return, it was inspected promptly, accepted without unnecessary friction, and a replacement was issued quickly.

Communication was clear, the process was fair, and the service was consistently professional and helpful. Overall, an excellent customer experience.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Impressive service

Great value, quick delivery and regular updates to let me know the progress of my order. There was even a hand written thank you note in the shoebox! Very pleased - thank you Scorpion Shoes 👍

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied

Extremely satisfied. Exactly as ordered and very quick delivery, free postage and a lot a lot cheaper to buy than anywhere else.
Unfortunately had to return the item which was stress and hassle free, quick, easy and again free returns.
Would not hesitate to purchase from them again (have made several previous purchases with again no issues)
100% satisfied

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Nice little business

I cannot fault this company. I ordered from them years ago, and again recently. Both times, they had the boots I really wanted, cheaper than anywhere else. I ordered late at night, and by the time I woke up the next day, my order had already shipped! The personalised handwritten note was a nice touch :) 5* for the whole experience and I love my boots. Will buy from them again x

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Ordered 4.30pm on Friday

Ordered 4.30pm on Friday, they arrived 9.05am Monday. Kept up to date with delivery estimates. Gola trainers £35 inc delivery and free returns, absolute bargain, so ordered a 2nd pair and they also arrived in a couple of days. Excellent.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent price and good selection

Excellent price and good selection and even though royal mail messed up original deliverey 1 phone call to Daut and all was sorted he took ownership and kept me upto date as promised and replacements arrived today very happy and will be returning customer

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant shop

Brilliant shop, I found New Rock shoes that were sold out everywhere else, and at a very good price. Super speedy delivery. So impressed with the service and value that my partner has now ordered some boots as well. Highly recommend.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service - I missed out on the 20% off and they were more than happy to apply this after ordering (but before dispatch )
Shoes arrived quickly and were beautifully boxed. Price was amazing - I am so, so pleased. Thank you Scorpion shoes, I will be back!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Good price

Good price, rapid delivery and a handwritten note on my 20% off everything voucher in the box with my shoes.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

I have ordered a pair of shoes on…

I have ordered a pair of shoes on January 12th 2026 and after more than 1 month, ai still did NOT receive them!!!
First, before purchasing the shoes, they told me that I would not have to pay additional import taxes and in a second mail, after the shipping, they told me I would have to pay additional taxes for the import!!!
Absolutely not recommended!!!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Good prices and special offers. Delivery was swift and free! Website easy to use. All round great experience

11 February 2026
Unprompted review

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