Scottish Bullion Reviews 

386
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming staff members who consistently provide exceptionally helpful, friendly, and efficient assistance during all appointments and transactions. Reviewers also highlight receiving very fair pricing for their items alongside remarkably quick payment transfers directly into their bank accounts within a few days. However, some people mentioned minor procedural details to be aware of, such as having to email bank details instead of providing them in person or encountering a slightly sluggish administrative process. Despite these occasional observations about specific steps, consumers remain extremely satisfied with the overall service quality and professional business approach.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as knowledgeable,... See more

Service

Users describe positive interactions with service, highlighting a seamless, professional, and rapid... See more

Payment

Consumers find payment to be efficient, noting that funds frequently arrive within a few days or even within... See more

User experience

People report positive experiences with user_experience, highlighting a smooth, professional, and... See more

Price

Customers consistently note positive experiences with price, highlighting that offers are fair, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service Immaculate p... See more

Company replied

Rated 5 out of 5 stars

This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too. Everything ran very smoothly; from the call we m... See more

Company replied

Rated 5 out of 5 stars

I've been here several times selling a single coin or some silver ones. From booking an appointment to the sale itself is always a pleasure. Despite being the least of their customers ( I'm sure :... See more

Company replied

Rated 5 out of 5 stars

Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred int... See more

Company replied


Company details

  1. #9 of 37 best companies in Gold and silver trading company
  2. #8 of 22 best companies in Coin dealer
  3. #9 of 38 best companies in Gold dealer
  4. #6 of 27 best companies in Investment company
  5. #10 of 76 best companies in Investment service

Written by the company

We buy and sell investment grade gold bullion coins and bars at a competitive price. You can store your gold within our Safe Deposit Box facility in the centre of Glasgow or Edinburgh. Scottish Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. Scottish Bullion Bullion buys and sells gold, silver, platinum and palladium for customers in Glasgow and Edinburgh. Scottish Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Glasgow, Edinburgh Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton,Reading, Belfast, Dublin, Blanchardstown, Cork, Barcelona and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

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4.9

All reviews

(386)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Swift & straightforward purchase

Swift & straightforward online purchase. Simple instructions with fast quotation. Great professional help from Craig with clear communications to enable a wise investment and easy collection from branch.

8 October 2025
Unprompted review
Scottish Bullion logo

Reply from Scottish Bullion

Dear Mike,
Many thanks for your glowing review, We are happy you were satisfied with the services provided by Craig.
We look forward to welcoming you in the future. Thanks again for taking the time to review us.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Safe and secure location to sell gold…

Safe and secure location to sell gold bullion . Personal yet professional service. Competitive price and quick payment .

13 October 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear John,
Many thanks for your glowing review, We are happy you were satisfied with the services you received.
We look forward to welcoming you in the future. Thanks again for taking the time to review us.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Excellent coin transaction

It was good to deal with a local company especially when they were competitively priced. The staff were friendly, helpful and efficient.
My overall experience was first class and I would use again and also recommend.

9 October 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Robert,
Many thanks for taking the time to leave us a 5 star review.
I am delighted you were happy with the service you received and found our staff friendly and efficient. We look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Excellent service

Excellent service. Helpful friendly staff provided a quick and efficient transaction.

8 October 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Sandy,
Many thanks for taking the time to leave us a review, I am glad you were happy with the service you received.
Kind Regards,
Sandra Kilcullen

Rated 5 out of 5 stars

Professional service from knowledgeable…

Professional service from knowledgeable staff. I was selling bullion and the funds were transferred within 2 days. All good

8 October 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Philippa,
We appreciate you taking the time to leave us a review, I am delighted that you found our service professional and our staff knowledgeable.
We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operation

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful
Defo be back

3 October 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Brian,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received and that you found our staff friendly and helpful.
We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operation

Rated 5 out of 5 stars

Professional Service …

Very straightforward and professional advice and swift service, made to feel comfortable, delighted with agreed amount.

29 September 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Audrey,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received and that you found it straightforward and swift.
We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operation

Rated 5 out of 5 stars

The whole process of selling a 100g…

The whole process of selling a 100g gold bar was straightforward with only a short visit to Scottish Bullion (Edinburgh)required. Staff very helpful and funds were transferred into our account within a few days.

26 September 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Gordon,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received. We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operation

Rated 5 out of 5 stars

Friendly and robust service - on the doorstep.Good to have a company on the doorstep…

Good to have a company on the doorstep who provide a professional service, and do so with a smile.

Thanks for fulfilling my requirements. I’ll be back.

19 September 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Andrew,
Many thanks for your glowing review, We are happy you were satisfied with the services you received.
We look forward to welcoming you in the future. Thanks again for taking the time to review us.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

I'm very pleased with the deal offered…

I'm very pleased with the deal offered which was dealt with quickly and efficiently.

17 September 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Eleazar,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received and it was quick and efficient. We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operation

Rated 4 out of 5 stars

Good old fashioned service

Very nice staff and very easy to deal with. The admin process is a bit sluggish and overly paper based.

17 September 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Agnes,

Thank you for taking the time to leave us a review.

I am happy to hear that our staff were helpful and easy to deal with.

Thank you for the feedback regarding the admin process, we have currently introduced a new system but hopefully all transactions going forward will be quick and easy.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 3 out of 5 stars

Improve better price.

Improve better price.

11 September 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Janeks, Thank you for taking the time to leave us a review. I can see that you completed your sale with us and where given 3% below spot price which is highly competitive. We are always open to negotiation at the time of your sale however once this has been locked in our hands are tied. Should you wish to sell to us again, please let us know of any issues with pricing and we will always strive to do the very best we can for you.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Quick and easy

8 September 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear James
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received and it was quick and easy. We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish from Scottish Bullion Glasgow. I have used the Glasgow branch when buying and selling my gold bar and it has been a fantastic, professional and seamless process from start to finish, many thanks!

8 September 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Zoheb,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received was professional and fantastic. We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Fast easy to use service

Fast easy to use service, I arranged to sell on the same day, very competitive rates. I would highly recommend for your buying and selling needs

1 September 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Russell,
Many thanks for taking the time to leave us a review, your feedback is much appreciated, I am glad you found our services fast and easy to use.
We look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Very good to deal with

Very good to deal with, easy transaction and polite staff

21 August 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Peter,
We appreciate you taking the time to leave us a review, I am delighted you were happy with the service you received and that our staff were polite. We hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Very efficient process

Lady who served was very helpful and chatty and explained how everything worked. Thought it was a bit odd that I had to email my bank details rather than give them in person but the transaction was completed quickly and sooner than I expected

14 August 2025
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received. We appreciate your feedback regarding the bank details, this is to ensure GDPR is being followed. We look forward to welcoming you again.
Kind Regards,
Joanna MacDonald

Rated 5 out of 5 stars

An excellent service

An excellent service from start to finish - speedy, smooth and efficient. Easy to navigate the process.

14 August 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Geraldine,
Many thanks for taking the time to leave us a review, It's great to hear you were happy with the service you received in Edinburgh.
Kind Regards,
Sandra

Rated 5 out of 5 stars

Totally excellent service

Totally excellent service. I've used them twice now to sell gold to, and both times I have been very happy with the price offered. Very professional and personable folks. I would totally recommend them.

16 July 2025
Scottish Bullion logo

Reply from Scottish Bullion

Good Morning,
Many thanks for taking the time to leave us a review, your feedback is much appreciated, I am glad you were happy with the service you received.
We look forward to welcoming you again.
Kind Regards,
Sandra Kilculen
Head of Trading UK

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Staff very professional.

11 August 2025
Scottish Bullion logo

Reply from Scottish Bullion

Dear Frances,
Many thanks for taking the time to leave us a review, it was lovely to meet you. I am delighted you were happy with the service you received in our Glasgow branch.
Kind Regards,
Sandra

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