Scoupy Reviews 

5,056
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Using this great service, I can try lots of new products for free and get discount on many. Also, I get automatic cashback when shopping! Very easy to use and money transfer goes relatively smooth a... See more

Rated 5 out of 5 stars

There are often great deals on groceries and the giftcards with cashback can really save you some money. Payout is easy and quick. Never had a bad experience with scoupy

Rated 3 out of 5 stars

I like using Scoupy in general, I feel like it benefits me mostly. When it comes to coupons that are shared to friends, I need to get informed somehow that they used their coupons AND got their cashba... See more

Company replied

Rated 5 out of 5 stars

I use Bol.com for years. Sometimes little expensive but very convenient, nice app environment and good return policies

Company details

  1. Cashback provider

Written by the company

Scoupy is met meer dan 1 miljoen gebruikers de grootste cashback app van Nederland. Sta je te popelen om nieuwe producten te proberen met korting en soms zelfs helemaal gratis? Via de gratis Scoupy app doe je mee aan cashbackacties bij een supermarkt bij jou in de buurt. Koop het actieproduct, maak met de app een foto van je kassabon en krijg je geld terug. Het geld wordt automatisch naar je overgemaakt en elke week kun je meedoen met nieuwe acties.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.5

All reviews

(5,056)

1,373 reviews in the last 12 months

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Rated 2 out of 5 stars

no cashback

cashback deals are generally very nice, but sometimes they give you less than the indicated amount. costumer service is non existent, they dont reply. moreover, the cashback deals (giftcards) dont work

17 December 2025
Unprompted review
Scoupy logo

Reply from Scoupy

Hello AW,

Thanks for taking the time to share your experience. We’re really sorry to hear that this has been frustrating for you, that’s certainly not the experience we want to offer.

We always take great care to pay out the correct cashback amounts according to the conditions of each deal. If you believe something isn’t right, we’re more than happy to look into it and help you personally. Please send us an email at reviews@scoupy.com and we’ll make sure to investigate your case.

Kind regards,
Team Scoupy

Rated 1 out of 5 stars

Scoupy Transaction issues - Negative balance

Since recently, I’ve been getting a negative balance.

My cashback was rejected because I returned the product, which I understand. However, instead of simply cancelling the pending cashback, the amount is being subtracted from my balance. The pending claim is still visible as well, which means it could potentially be rejected twice.

I was never credited for this transaction in the first place, so it makes no sense to deduct this amount from my balance. The correct action should be to cancel the pending claim, not to create a negative balance.

Because of this, it now appears that I owe money for using your service, which is unacceptable. There is clearly something wrong with your system at the moment. This is now the third time in a row that this has happened, and it is not due to direct credit, as the cashback was never credited. I have got more than 50 euro unlawfully substracted from my saldo. The explenation I got before makes zero sense. Again I never was credited for the pending transaction.

Please check your system and correct my balance accordingly.

Edit op 06/01/2026

@Scoupy

Your explanation is not correct.

I made a purchase on 05/01/2026 on Amazon, during which a payment issue occurred. The transaction was cancelled and the order was placed again later.

I never received any credit back on my account for the cancelled transaction, yet you deducted €1.45 from my balance which I never received in the first place. This is incorrect, and I have several other transactions with similar issues.

Using Scoupy means no cashback and pay for using your service which is ridicilous.

Based on this, I cannot trust the accuracy of your system. I expect this to be reviewed and corrected immediately.

16 December 2025
Unprompted review
Scoupy logo

Reply from Scoupy

Hi Vincent,

Thanks for sharing your concerns. We’d like to clarify that a negative balance can only occur when the Instant Payout feature has been enabled. With Instant Payout, cashback is paid out immediately after your purchase, before we receive final approval from the store.

If the retailer later rejects the transaction, for example because an item was returned or not approved, the cashback can no longer be granted. In that case, the amount that was already paid out needs to be deducted from your balance, which can result in a negative amount.

We understand this can be frustrating, but the system is functioning correctly in such cases.

If you need further assistance, we're happy to help.

Rated 1 out of 5 stars

Unreliable

I bought “Yoni Sensitive Bladder care pads for urinary incontinence” because they promised to get my full purchase price back. Deal was halfway through its stock when I rushed to the store. One hour later the promotion was already deleted. I suggest to indicate the promotion expiring datum instead of referring vaguely to the stock.

5 December 2025
Unprompted review
Scoupy logo

Reply from Scoupy

Hi Evelin,

Thanks for your review.
We’d like to check with you: were you still able to submit your receipt? If the purchase was made on the correct day while the deal was active, it should still be possible to submit your receipt and receive the cashback.

If you’re unsure or need help, please feel free to contact us at reviews@scoupy.com and we’ll be happy to look into it together.

Kind regards,
Team Scoupy

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