SCP Automotive Reviews 

451
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the automotive items and displays are of wonderful quality, fitting their mini vehicles perfectly while arriving remarkably quickly. Consumer feedback consistently reflects the wonderful assistance provided by the team, making it extremely easy to find and order the right parts. However, some customers also noted encountering product imperfections or experiencing ongoing difficulties with customer service when trying to resolve technical problems. A few reviewers mentioned that certain electronic items stopped working after a short period of use or required extra troubleshooting effort.

What people talk about most

Product

Customers had positive experiences with product quality, noting items are well-made, look great, and arrive... See more

Delivery service

People report positive experiences with delivery service, highlighting that items arrive promptly and often... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are well-made, look great, and... See more

Service

Customers consistently note positive experiences with service, highlighting great communication and superb... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as always great and accommodating.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent product, bought this Apple car player for my daughter’s mini. Easy to install with the small demonstration video they have on the site. If you have any issues, they communication is very goo... See more

Rated 5 out of 5 stars

Had new upgraded screen and rear camera fitted to my F55 mini The guys at SCP were extremely professional and the work carried out to a very high standard, I travelled 200 miles to use these guys an... See more

Rated 5 out of 5 stars

Max from MP Auto Group. The boys at SCP are amazing! We always use them for any kits and vehicle modification needs. Anyone who is in the market for any aftermarket modifications to their car w... See more

Company replied

Rated 5 out of 5 stars

I’ve just had Union Jack rear lights fitted on my Mini Cooper D Convertible at SCP in Market Drayton. I love the look of them and they are brighter and more useful than the previous ones. Customer se... See more


Company details

  1. #85 of 132 best companies in Car accessories shop

Written by the company

SCP Automotive is a leading UK-based supplier of high-quality MINI and BMW parts, styling upgrades, and performance accessories. From our base in North Shropshire, we design and manufacture bespoke automotive parts in-house, while also sourcing premium products from trusted manufacturers worldwide. Our specialist range includes MINI Cooper, Cooper S, and JCW styling upgrades, BMW M Sport and M Performance accessories, exterior and interior trim enhancements, carbon fibre parts, decals, and performance modifications — all chosen for their exceptional quality, perfect fitment, and durability. Whether you’re looking for subtle OEM+ enhancements or bold, head-turning custom modifications, SCP Automotive offers solutions to suit every style. We supply enthusiasts, garages, and tuning specialists across the UK and worldwide, with fast, secure shipping and expert customer support. Every product is tested before launch to ensure it meets our high standards for performance, finish, and reliability. Our in-house designs are proudly made in Britain, and our global sourcing ensures we bring customers the very best the aftermarket has to offer. With years of experience in the MINI and BMW aftermarket scene, we’re passionate about helping drivers create cars that stand out from the crowd. Browse our range today and discover why SCP Automotive is trusted by thousands of enthusiasts worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

451 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(451)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

That with returns there is always a restock fee as opposed to a maybe.

The piece of equipment brought. Didn't include any support which was highlighted as available on QR code. Contacted Brad via email to inform and never received a reply.

Hi Brad

Here is a breakdown of my experience:

Prior to ordering product. Communication from my partner was completed to ensure resources available to complete the fit. They were satisfied via their communication that video would be available.

I then prepared to fit product. Via removing of air vents etc. clicked QR code provided no links provided. Just a blank screen. Partner contacted and was informed videos available. Checked again. No videos available. I searched around and found one for 3 series but not as stated for 1 series.

Emailed to request refund. Highlighting videos not available. No acknowledgement of that or a thanks for letting me know.

Refund receipt received as attached which appears to use interesting maths as the figures don't add up. As 13.95 + 2.33 doesn't equal 28.54. Which I find strange not to acknowledge anyway the reason for missing money in my receipt.

I don't leave negative reviews normally unless I feel I've been short changed or not acknowledged. I was hoping for a positive experience and inform others of that but unfortunately I can't.

Best Wishes
Nathan

24 May 2025
SCP Automotive logo

Reply from SCP Automotive

Hi Nathan,

Thanks for your review.

To clarify: our returns include a restocking fee, as outlined in our terms and confirmed when you requested the return. These terms are agreed to at checkout and were transparently reiterated in my reply with the return instructions, prior to the item being sent back.

The product includes a step-by-step installation guide via YouTube, and support is always available — we’re more than happy to assist when asked. However, no request for help was made in your emails. Had you reached out for guidance, I’d have been happy to assist.

You contacted us on 30th May to arrange a return, explaining you had decided to go for a full stereo replacement instead. I responded the next day with all the necessary details, and your refund was processed promptly once the item was received.

We take pride in providing fast, helpful support and believe your experience reflects that. While we welcome fair and constructive feedback, it’s important that reviews accurately represent what took place.

If you’d like to discuss anything further, you’re very welcome to get in touch.

Kind regards,
Brad

Rated 5 out of 5 stars

fast delivery!

fast delivery!
YouTube install video helped me a lot!

26 April 2025
SCP Automotive logo

Reply from SCP Automotive

Thanks for your review!

Rated 5 out of 5 stars

Absolutely top notch

Absolutely top notch, answered my queries very quickly and helped me to advise on parts that were a perfect for my car. Brad and Brandon are brilliant and offer top class packaging, delivery and perfect figment for my car. Thank you again Brandon and Brad chuffed to bits with my M2 Competition👍🏻🫶

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Have used SCP Automotive multiple times and always had great customer service. Had to recently return an item and Brad was really helpful. Would highly recommend SCP Automotive.

23 March 2025
Unprompted review
Rated 5 out of 5 stars

First class service

I contacted SCP Automotive via email with some questions about a product they were selling on their website. Brad responded very quickly and was more than happy to answer further questions and ensure that the product I was thinking of purchasing was right for the car and for my needs. Nothing seems too much trouble. Following my experience via email, I opted to have Brad fit the part in question. This he did and the costs were very competitive. The whole experience was first class and I would highly recommend SCP Automotive.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

I had multiple ordes with SCP and…

I had multiple ordes with SCP and everytime they were very quick in processing my order. Brad was very helpful with assisting me with a return of an item. I would definitely buy from again and would recommend others do the same.

19 February 2025
Rated 1 out of 5 stars

Nobody replies email.

Bought a gear stick cover, they sent a product with wrong hand drive to me, sent email for follow up but seems no body answering.

12 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look