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Review summary

Created with AI, based on recent reviews

Looking at 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product offerings, highlighting the high quality and wide selection available. Many appreciate the user-friendly website, which makes ordering easy and enjoyable, often leading to quick and accurate deliveries. The promptness and efficiency of the service, along with well-packaged goods, contribute to a satisfying shopping experience. However, some customers also noted issues with order fulfillment, such as not receiving a replacement or refund for a defective purchase, or experiencing delays in receiving their complete order. A few people also mentioned that a specific product, like a die, did not cut as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the wide selection of crafting... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast dispatch and timely arrival... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the high quality of... See more

Website

People report positive experiences with the website. Customers find the website very user-friendly, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Parcel was shipped to the UK from the USA, every item was in pristine condition, nothing missing. Parcel arrived before expected date too. Not a single complaint. Over the moon that there’s a comp... See more

Rated 5 out of 5 stars

I love Scrapbook.com! Please consider offering free shipping after $X amount. I think your shipping is quite reasonable and I know you offer free shipping on occasion, but I see other people comment... See more

Rated 5 out of 5 stars

Scrapbook.Com is always a great place with great prices, with a on going Beautiful mission, lift up recipients with Beautiful handmade cards from us crafters. Some really do inspire some the recipient... See more

Rated 5 out of 5 stars

Super fast dispatch and delivery of quality craft supplies. Would have no hesitation in recommending Scrapbook.com. Everything I have received has arrived promptly and been excellently packaged. It’s... See more


Company details

  1. Events & Entertainment

Information provided by various external sources

The largest scrapbooking store in the world. Get free project ideas, take classes and shop discount scrapbooking supplies. Browse over two million project ideas in the gallery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

fast professional service

Fantastic online service, was really easy an had a huge array of top-quality products, shipping was a breeze to my door in Oz...Australia . highly recommended thank you until next time

28 November 2025
Unprompted review
Rated 4 out of 5 stars

Endless Inspiration for Scrapbookers

I absolutely love Scrapbook.com! With over two million project ideas, I never run out of inspiration. The website is easy to navigate, and I found everything I needed for my scrapbooking projects. The free classes are a great bonus, and the supplies arrived quickly and in perfect condition. Highly recommend this store to anyone in the U.S. who loves crafting!

2 October 2025
Unprompted review
Rated 4 out of 5 stars

Scrapbook.com great, Fed ex was slow

Scrapbook.com pulled my order very quickly. Fed ex was unusually slow (not Scrapbook.com's fault). Originally delivery was estimated to be on Monday, then updated to Tuesday, then updated to Wednesday it finally arrived on Thursday. I wanted item for a crop on Friday, so I will thrilled to get it. Love my items.

13 November 2025
Unprompted review
Rated 4 out of 5 stars

The shopping experience was awesome

The shopping experience was awesome! The website was easy to use and finding the items I wanted was simple. By mixing in some "similar" items, it broadened my knowledge. The prices were very good. I am a Canadian customer, so there was a difference between your listed price and what I paid. (Which I knew before I ordered). Perhaps you could have a button to convert into approximate Canadian prices in future. I loved the project ideas that came with the items I ordered. I will definitely be shopping here again. Even the difference in the Canadian dollar, Scrapbook.com is less expensive.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

My package came really fast and the…

My package came really fast and the value of the bundle that I bought was outstanding! Scrapbook.Com never disappoints. My only constructive suggestion is that maybe you could please make a zoom feature or a way to enlarge products on your website. The details matter!

30 October 2025
Unprompted review

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